Vaco
IT Support / Administrative Coordinator
Vaco, Memphis, Tennessee, us, 37544
Vaco is actively seeking an
IT Administrative Support Coordinator
for a direct-hire position with our client in Germantown.
This is a permanent opportunity to join a highly respected national organization that is a proven leader in their field!
The Information Systems Coordinator serves as a key member of a small technical team and reports directly to the Chief Administrative Officer.
Responsibilities Include the Following:
Data ManagementUpdates and maintains applications like CRM's.Retrieves information from database applications at the request of staff members and volunteers. Requests clarification when needed.Organizes and processes all association transactions in a timely and efficient manner. Initiates contact with internal staff for clarification.Ensure association's information sharing policy is followed whenever member information is shared with vendors or via member requests.Performs regular reporting duties including daily transaction reports.Conducts regular quality control measures to ensure data is accurate and complete.Contacts appropriate outsourced vendors for network or database issues when necessary.
Hardware & Software Support
Serves as contact for basic Microsoft 365 questions and training to optimize performance and effectiveness.Acts as first point of contact for technology inquiries; escalating matters to outsourced providers (MSP) as necessary.Contacts, schedules, and follows through with appropriate vendors for network, database, or software issues.
Customer Service
Provides superior customer service to all internal and external customers.Assists members, staff, and volunteers with website functionality or other basic technology questions upon request.Coordinates with vendors on operational tasks including hardware, software, and open database tickets.Develops training materials and conducts end user training on technology systems and information security for staff and volunteers.
Required Skills & Experience:
A four-year degree or a two-year degree with experience in technology, information systems, or database management is highly desired.Previous database / CRM application experience.Experience with basic Office 365 functionality or administration.Willingness to learn software and solutions.Exceptional attention to detail.Excellent written, oral, and interpersonal communication skills.Ability to work independently and remain motivated and deadline oriented.Ability to juggle multiple tasks and priorities.
Additional Details:
Employment Type: Direct-Hire PositionSchedule: Normal Business Hours / On-SiteStart Date: ImmediateLocation: GermantownCompensation: $45,000
Interested Candidates are Encouraged to Apply for Immediate Consideration!
IT Administrative Support Coordinator
for a direct-hire position with our client in Germantown.
This is a permanent opportunity to join a highly respected national organization that is a proven leader in their field!
The Information Systems Coordinator serves as a key member of a small technical team and reports directly to the Chief Administrative Officer.
Responsibilities Include the Following:
Data ManagementUpdates and maintains applications like CRM's.Retrieves information from database applications at the request of staff members and volunteers. Requests clarification when needed.Organizes and processes all association transactions in a timely and efficient manner. Initiates contact with internal staff for clarification.Ensure association's information sharing policy is followed whenever member information is shared with vendors or via member requests.Performs regular reporting duties including daily transaction reports.Conducts regular quality control measures to ensure data is accurate and complete.Contacts appropriate outsourced vendors for network or database issues when necessary.
Hardware & Software Support
Serves as contact for basic Microsoft 365 questions and training to optimize performance and effectiveness.Acts as first point of contact for technology inquiries; escalating matters to outsourced providers (MSP) as necessary.Contacts, schedules, and follows through with appropriate vendors for network, database, or software issues.
Customer Service
Provides superior customer service to all internal and external customers.Assists members, staff, and volunteers with website functionality or other basic technology questions upon request.Coordinates with vendors on operational tasks including hardware, software, and open database tickets.Develops training materials and conducts end user training on technology systems and information security for staff and volunteers.
Required Skills & Experience:
A four-year degree or a two-year degree with experience in technology, information systems, or database management is highly desired.Previous database / CRM application experience.Experience with basic Office 365 functionality or administration.Willingness to learn software and solutions.Exceptional attention to detail.Excellent written, oral, and interpersonal communication skills.Ability to work independently and remain motivated and deadline oriented.Ability to juggle multiple tasks and priorities.
Additional Details:
Employment Type: Direct-Hire PositionSchedule: Normal Business Hours / On-SiteStart Date: ImmediateLocation: GermantownCompensation: $45,000
Interested Candidates are Encouraged to Apply for Immediate Consideration!