Tbwa Chiat/Day Inc
Boston Metro, Part-Time Sales Associate Boston, Massachusetts
Tbwa Chiat/Day Inc, Boston, Massachusetts, us, 02298
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.Based in Boston, the Sales Associate will report to the Studio Manager and support all 4 of our Boston Studios. You will be the ultimate ambassador of the brand by building and driving every aspect of the client’s experience in our Studio.Hourly Rate:
$20/hourKey Responsibilities:REVENUEService OrientedEmbodies our performance-oriented culture by meeting and exceeding expectations and targetsBecomes an expert on the Studs’ experience including expansive knowledge of our product and piercing experienceServes as a brand ambassador: welcomes and educates clients to the unique Studs’ piercing and shopping experience through our selling cycleActs as an Earscaper through one-on-one interaction in the Studio, with a focus on exceptional service and stylingOPERATIONSDecision Quality & ExecutionLeverages Studs’ policies and resources in decision makingUnderstands when to take action and when to escalate to the Studio ManagerMaintains operational procedures impacting the Studio experience including appointment flow and scheduling, POS accuracy, and complianceAids in directive execution to successfully meet deadlinesTALENTI ntegrityAligns to company policies and standard operating proceduresAdmits mistakes and is not afraid to escalate when help is neededLives out our Core Values: We’re All in This Together, We’re All Ears, and We’re Always GrowingShows consistency by providing best in class service to everyone in the StudioProvides solutions-oriented feedback and is open-minded to receiving itRequirements:4-29 hours per week, you must be available for four shifts including weekdays and weekendsComfortable standing for extended periods of time up to 8+ hoursAble to lift, carry, and move at least 20 lbsMust be able to handle chemicals safelyDriven, creative problem solver that consistently acts with integrity and speaks upOwner’s mindset, with the ability to approach feedback and problems with a positive attitude.Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate.
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$20/hourKey Responsibilities:REVENUEService OrientedEmbodies our performance-oriented culture by meeting and exceeding expectations and targetsBecomes an expert on the Studs’ experience including expansive knowledge of our product and piercing experienceServes as a brand ambassador: welcomes and educates clients to the unique Studs’ piercing and shopping experience through our selling cycleActs as an Earscaper through one-on-one interaction in the Studio, with a focus on exceptional service and stylingOPERATIONSDecision Quality & ExecutionLeverages Studs’ policies and resources in decision makingUnderstands when to take action and when to escalate to the Studio ManagerMaintains operational procedures impacting the Studio experience including appointment flow and scheduling, POS accuracy, and complianceAids in directive execution to successfully meet deadlinesTALENTI ntegrityAligns to company policies and standard operating proceduresAdmits mistakes and is not afraid to escalate when help is neededLives out our Core Values: We’re All in This Together, We’re All Ears, and We’re Always GrowingShows consistency by providing best in class service to everyone in the StudioProvides solutions-oriented feedback and is open-minded to receiving itRequirements:4-29 hours per week, you must be available for four shifts including weekdays and weekendsComfortable standing for extended periods of time up to 8+ hoursAble to lift, carry, and move at least 20 lbsMust be able to handle chemicals safelyDriven, creative problem solver that consistently acts with integrity and speaks upOwner’s mindset, with the ability to approach feedback and problems with a positive attitude.Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate.
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