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Michigan State University(MSU)

Network Engineer I / Information Technologist I

Michigan State University(MSU), East Lansing, Michigan, United States, 48823


Working/Functional Title

Network Engineer I

Position Summary

The MSU IT Infrastructure Support team consists of experienced networking professionals from various backgrounds. They are tasked with the planning, installation, operation, and maintenance of the critical infrastructure essential to the university's daily functions. Our mission is centered on the stewardship and administration of the university's infrastructure, which includes wired and wireless networks, DDI (DNS, DHCP, and IPAM), switching and routing, and telecommunications. The team is instrumental in maintaining the technological foundation that supports the university's operations.

The perspective candidate reports to the Assistant Director and for an Engineer I role, the duties could be streamlined as follows:

Monitor network performance and capacityEnsure system availability and reliabilityAssist in the administration of various devices and servicesAssist in maintaining system software and configurationsProvide Level-1 support and troubleshootingFollow configuration and change management policiesCollaborate with users and team members for issue resolutionParticipate in on-call duties as neededPerform additional tasks as assigned

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state's capital. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.

This is a pool posting for 3 positions.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science, Information Systems, Business or related information technology field, with coursework in an information technology specialization related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications

Participate in highly complex professional support in one or more of the following information technology areas: software development, computer/systems operations, customer support, systems administration, systems software support, hardware support, communications network support, database administration, or a related technical area,

Some knowledge of both wired and wireless infrastructure,

Some knowledge of networking protocols like TCP/IP, 802.11, 802.1x, DHCP,

Some hands-on experience with monitoring, network diagnostic and network analytics tools

A four-year college degree program in Co