Boston Consulting Group (BCG)
Executive Assistant
Boston Consulting Group (BCG), Denver, Colorado, United States, 80285
What You'll Do
You are essential to our office, essential to our success. We are Boston Consulting Group (BCG), a 50-years young strategy consulting firm. Over the past few years, BCG has been ranked #1 in Consulting Magazine's annual "Best Firms to Work For" survey and #12 on Glassdoor’s Best Places to Work list.
In this role, you’re the backbone of the function, ensuring that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve the needs of our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising. This position involves scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.
We operate in a hybrid model, meaning you’ll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. EAs help shape our culture by actively participating in office life and collaborate across functions to help fellow Business Services Team (BST) members.
YOU'RE GOOD AT
Being a proactive thought partner and managing your MDP’s time in a fast-paced, high volume, and ever-changing client service environment:Owns and drives calendar/complex meeting schedulingCoordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportationProcessing timesheets and expenses on a timely basisSupporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.Building effective working relationships with key stakeholders (this will be crucial to your success!):MDPs – Understands priorities and exercises sound judgment to make appropriate trade-offClients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationshipsEA and AA peers – lead case team logistics and work together to support other Partners, Principals and BST leaders on the case team; provide back-up support to other assistant team membersBST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resourcesProactively leaning in to support high leverage activities for MDPs (this will vary by need):Assisting with account planning and client relationship managementConducting research and gathering informationAssisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/bindingActing as a thought partner and trusted advisor to MDPs, their teams and others at BCGKeeping them informed of critical information they may not be aware ofGuiding them toward making right decisions about use of timeTaking initiative to bring things "from the back burner to the front burner" for MDPsPerforming other duties as assigned or required, including some personal support; responsibilities will varyYou Bring (experience & Qualifications)
Bachelor's degree, strongly preferredDemonstrated leadership and/or customer service experienceMinimum of 3 years of experience in a fast-paced environment (extremely fast paced!), supporting senior executives, strongly preferredDO THESE BEHAVIORS/MINDSET EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?
High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of serviceStrong intellectual curiosity – a hunger and desire to always be learning, experiencing and growingOrganized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely mannerSweats the small stuff – strong attention to detail and accuracy, particularly when under pressureRelationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST)Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job doneGood judgment – highly professional and diplomaticTrustworthy – a vault (you will be privy to confidential information)Flexibility – doesn't get frustrated by priorities changing; open to feedbackSelf-motivated – a "can-do" attitude with an entrepreneurial spiritPassion – hone your “superpower” and bring your true authentic self to workYOU'LL WORK WITH
You'll be working within a motivated, close-knit team of 6 reporting to the Administrative Services Manager. The team is very collaborative and enjoys learning and mentoring each other.
Additional Information
Hybrid work policy:
At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.#J-18808-Ljbffr
You are essential to our office, essential to our success. We are Boston Consulting Group (BCG), a 50-years young strategy consulting firm. Over the past few years, BCG has been ranked #1 in Consulting Magazine's annual "Best Firms to Work For" survey and #12 on Glassdoor’s Best Places to Work list.
In this role, you’re the backbone of the function, ensuring that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve the needs of our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising. This position involves scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.
We operate in a hybrid model, meaning you’ll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. EAs help shape our culture by actively participating in office life and collaborate across functions to help fellow Business Services Team (BST) members.
YOU'RE GOOD AT
Being a proactive thought partner and managing your MDP’s time in a fast-paced, high volume, and ever-changing client service environment:Owns and drives calendar/complex meeting schedulingCoordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportationProcessing timesheets and expenses on a timely basisSupporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.Building effective working relationships with key stakeholders (this will be crucial to your success!):MDPs – Understands priorities and exercises sound judgment to make appropriate trade-offClients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationshipsEA and AA peers – lead case team logistics and work together to support other Partners, Principals and BST leaders on the case team; provide back-up support to other assistant team membersBST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resourcesProactively leaning in to support high leverage activities for MDPs (this will vary by need):Assisting with account planning and client relationship managementConducting research and gathering informationAssisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/bindingActing as a thought partner and trusted advisor to MDPs, their teams and others at BCGKeeping them informed of critical information they may not be aware ofGuiding them toward making right decisions about use of timeTaking initiative to bring things "from the back burner to the front burner" for MDPsPerforming other duties as assigned or required, including some personal support; responsibilities will varyYou Bring (experience & Qualifications)
Bachelor's degree, strongly preferredDemonstrated leadership and/or customer service experienceMinimum of 3 years of experience in a fast-paced environment (extremely fast paced!), supporting senior executives, strongly preferredDO THESE BEHAVIORS/MINDSET EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?
High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of serviceStrong intellectual curiosity – a hunger and desire to always be learning, experiencing and growingOrganized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely mannerSweats the small stuff – strong attention to detail and accuracy, particularly when under pressureRelationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST)Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job doneGood judgment – highly professional and diplomaticTrustworthy – a vault (you will be privy to confidential information)Flexibility – doesn't get frustrated by priorities changing; open to feedbackSelf-motivated – a "can-do" attitude with an entrepreneurial spiritPassion – hone your “superpower” and bring your true authentic self to workYOU'LL WORK WITH
You'll be working within a motivated, close-knit team of 6 reporting to the Administrative Services Manager. The team is very collaborative and enjoys learning and mentoring each other.
Additional Information
Hybrid work policy:
At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.#J-18808-Ljbffr