Sr IT System Analyst

Job Description:

Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business. Provides network and database administration, device management, and technical support for hardware and software for both the organization's internal and external clients.

Skills/Experience:

Technical infrastructure support backstop, owns and brings to resolution all technical issues escalated from operations team

Able to work independently on assigned projects, coordinating resources and collaboration as necessary

Applies second-order thinking to engineering solutions for assigned projects

Able to articulate technical details and reasoning to technical and non-technical audiences

Required Skills:

6-8 years experience in an Enterprise IT or Service Provider role

Deploy/Provision/Maintain/Operate experience with VMware vSphere, Cisco UCS, Pure SAN Storage, Fiber Channel, Zerto

Experience working within ticket systems such a Service NOW

Desired Skills:

Experience with automation, using tools/languages like Terraform, Powershell, Python

Experience with CI/CD practices and patterns for Infrastructure

Familiarity with principles of DevOps/Site Reliability Engineering

Cloud platform operating experience (AWS, GCP, Azure)

Experience working in an Agile framework