Restore NYC
Manager of Communications
Restore NYC, New York, New York, us, 10261
Position Name
Manager of Communications
Position Description
Restore is seeking a Communications Manager to contribute to the development and execution of our communications strategy.
About Restore NYC
Restore is a nonprofit organization that makes freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking and a life of hope, restoration, and flourishing for every survivor. Learn more about us on our website.
Our Values
We depend on God / We pursue impact / We execute with excellence / We care for each other / We can't do it alone / The survivor drives our approach
Diversity & Inclusion: The Foundation to Making Freedom Real
Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team representative of the survivors we serve - almost all of whom are Black, Latina, and/or immigrants. Applicants from underrepresented communities are strongly encouraged to apply. We welcome applicants who are survivors of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.
About the Position
Reporting to the Chief Development Officer, the Manager of Communications will be a primary contributor to the overall development and execution of Restore's communication strategy in connection with its content production, digital collateral, email marketing, social media, internal/external stakeholder communication, and brand maintenance.
Specific Responsibilities
Manage Digital Content, Social Media, Direct Mail, and Email Campaigns (35%)
Build, refine, and maximize communication initiatives, including email, direct mail, and social media posts that target specific audiencesManage digital touchpoints for different audiences for fundraising campaigns, appeals, and newsletters in strategic alignment with the development teamDevelop and manage communications calendar, create workflows for all digital content (e.g., create, edit, publish, update, and retire content)Keep current with emerging social media and web communication platforms; develop new channels as needed; and proactively bring ideas and new opportunities for content, promotions, videos, blogs, etc., to the teamTrack and measure Restore's level of engagement and success with various audiences and platforms over timeContract service providers with the necessary expertise to ensure timely and quality contentBranding, Writing, and Producing Development Material (35%)
Oversee and manage content to maintain branding and ensure a positive public image, protection of survivors, and positive perception of donor and partner communityOversee development and execution, and work with appropriate team/contractors on creative projects-including digital design, video production, website management, and print materialsManage copywriting and content production across platforms and mediums (newsletters, email marketing, video scripts, solicitations, donor reporting, social posts)Write impact stories and create compelling narratives for development reports required by institutional donors, foundations, major donors, and any fundraising events (Gala, NYC Marathon, etc.)Oversee and manage the development of Restore monthly subscriber emails as well as a newsletter or other reports that provide stories and requests for prayer and donationsContract with service providers as necessary to ensure timely and high-quality materialsAssist Donor Acquisition and Movement (10%)
Develop, with the team, a donor communications strategy that encourages new donors to Restore and encourages higher levels of gifts and engagement of donorsFacilitate online anti-trafficking and awareness training with Development and Program staffResearch donor interest and needs to ensure timely pivoting of communication approaches and forwarding of major donor requests to appropriate team members to improve donor responseReport quarterly and end-of-year on audience and donor engagementCollaborative Projects (10%)
Contribute ideas and assist the staff with event planning and executionEnsure the accuracy of partner and donor data within email service providers and databasesAssist with outcomes reporting to key organizational stakeholdersWork as a primary partner in providing communications support to cross-department projectsSupport Internal Communications (10%)
Support internal communications within the organization by speaking into strategy, enhancing clarity and effectiveness of internal communications channels, and developing messagingExperience
Three years plus experience in nonprofit communications, journalism/editorial, professional agency, or other related areasExperience overseeing projects efficiently and with minimal oversight; ability to take an idea from concept to completionDegree in advertising, journalism, communications, English, or creative writingStrong technical understanding of web analytics and the ability to pick up new monitoring and reporting tools quickly, a plusGoogle Analytics experience a plusStrong understanding of website technology, social and email marketingSquarespace and Mailchimp experience a plusSEO knowledge a plusBasic knowledge of Adobe InDesign or Illustrator a plusRequirements
Affirm the Nicene Creed and attend a Christian churchStrong communication and interpersonal skillsUnderstanding of donor-centric communications and storytellingClear and concise communicationKeen editorial eye and attention to detailDeep commitment and personal accountability to resultsExcellent team player who can achieve goals through collaboration and who is adept at working with a variety of stakeholders that have different priorities and timelinesDeep commitment to the healing and well-being of survivors of trafficking
Compensation
The salary range is $70,000- $77,000. Restore provides a comprehensive benefits package, including 401(k) matching, HSA/FSA, 15 vacation days, four spiritual retreat days, unlimited sick days, parental leave, a flex-time policy, and major medical, vision, dental, and life and disability insurance, as well as commuter benefits.
Job Location
This job is based in New York City.
Equal Opportunity Employer
Restore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Only candidates selected for interviews will be contacted.
Manager of Communications
Position Description
Restore is seeking a Communications Manager to contribute to the development and execution of our communications strategy.
About Restore NYC
Restore is a nonprofit organization that makes freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking and a life of hope, restoration, and flourishing for every survivor. Learn more about us on our website.
Our Values
We depend on God / We pursue impact / We execute with excellence / We care for each other / We can't do it alone / The survivor drives our approach
Diversity & Inclusion: The Foundation to Making Freedom Real
Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team representative of the survivors we serve - almost all of whom are Black, Latina, and/or immigrants. Applicants from underrepresented communities are strongly encouraged to apply. We welcome applicants who are survivors of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.
About the Position
Reporting to the Chief Development Officer, the Manager of Communications will be a primary contributor to the overall development and execution of Restore's communication strategy in connection with its content production, digital collateral, email marketing, social media, internal/external stakeholder communication, and brand maintenance.
Specific Responsibilities
Manage Digital Content, Social Media, Direct Mail, and Email Campaigns (35%)
Build, refine, and maximize communication initiatives, including email, direct mail, and social media posts that target specific audiencesManage digital touchpoints for different audiences for fundraising campaigns, appeals, and newsletters in strategic alignment with the development teamDevelop and manage communications calendar, create workflows for all digital content (e.g., create, edit, publish, update, and retire content)Keep current with emerging social media and web communication platforms; develop new channels as needed; and proactively bring ideas and new opportunities for content, promotions, videos, blogs, etc., to the teamTrack and measure Restore's level of engagement and success with various audiences and platforms over timeContract service providers with the necessary expertise to ensure timely and quality contentBranding, Writing, and Producing Development Material (35%)
Oversee and manage content to maintain branding and ensure a positive public image, protection of survivors, and positive perception of donor and partner communityOversee development and execution, and work with appropriate team/contractors on creative projects-including digital design, video production, website management, and print materialsManage copywriting and content production across platforms and mediums (newsletters, email marketing, video scripts, solicitations, donor reporting, social posts)Write impact stories and create compelling narratives for development reports required by institutional donors, foundations, major donors, and any fundraising events (Gala, NYC Marathon, etc.)Oversee and manage the development of Restore monthly subscriber emails as well as a newsletter or other reports that provide stories and requests for prayer and donationsContract with service providers as necessary to ensure timely and high-quality materialsAssist Donor Acquisition and Movement (10%)
Develop, with the team, a donor communications strategy that encourages new donors to Restore and encourages higher levels of gifts and engagement of donorsFacilitate online anti-trafficking and awareness training with Development and Program staffResearch donor interest and needs to ensure timely pivoting of communication approaches and forwarding of major donor requests to appropriate team members to improve donor responseReport quarterly and end-of-year on audience and donor engagementCollaborative Projects (10%)
Contribute ideas and assist the staff with event planning and executionEnsure the accuracy of partner and donor data within email service providers and databasesAssist with outcomes reporting to key organizational stakeholdersWork as a primary partner in providing communications support to cross-department projectsSupport Internal Communications (10%)
Support internal communications within the organization by speaking into strategy, enhancing clarity and effectiveness of internal communications channels, and developing messagingExperience
Three years plus experience in nonprofit communications, journalism/editorial, professional agency, or other related areasExperience overseeing projects efficiently and with minimal oversight; ability to take an idea from concept to completionDegree in advertising, journalism, communications, English, or creative writingStrong technical understanding of web analytics and the ability to pick up new monitoring and reporting tools quickly, a plusGoogle Analytics experience a plusStrong understanding of website technology, social and email marketingSquarespace and Mailchimp experience a plusSEO knowledge a plusBasic knowledge of Adobe InDesign or Illustrator a plusRequirements
Affirm the Nicene Creed and attend a Christian churchStrong communication and interpersonal skillsUnderstanding of donor-centric communications and storytellingClear and concise communicationKeen editorial eye and attention to detailDeep commitment and personal accountability to resultsExcellent team player who can achieve goals through collaboration and who is adept at working with a variety of stakeholders that have different priorities and timelinesDeep commitment to the healing and well-being of survivors of trafficking
Compensation
The salary range is $70,000- $77,000. Restore provides a comprehensive benefits package, including 401(k) matching, HSA/FSA, 15 vacation days, four spiritual retreat days, unlimited sick days, parental leave, a flex-time policy, and major medical, vision, dental, and life and disability insurance, as well as commuter benefits.
Job Location
This job is based in New York City.
Equal Opportunity Employer
Restore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Only candidates selected for interviews will be contacted.