ZoomInfo Technologies LLC
GTM Onboarding Program Manager
ZoomInfo Technologies LLC, Waltham, Massachusetts, United States, 02254
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
As ZoomInfo's
Go-to-Market Onboarding Program Manager , you'll drive the crucial first impressions and success of new team members across multiple Sales and Services functions. This dynamic role puts you at the intersection of learning, technology, and business strategy as you own and evolve the entire Go-To-Market (GTM) Onboarding process.
In this role, you'll design cutting-edge curriculum, collaborate with key stakeholders to define success metrics, leverage advanced systems to deliver an exceptional, mixed modality, outcome-driven experience, and lead content lifecycle management, ensuring all onboarding materials remain fresh. Your data-driven approach will be essential in ensuring compliance and continuous evolution. This position offers a unique opportunity to hone your skills in program management, stakeholder engagement, and strategic learning and development.
What You Will Do:
Own and evolve the GTM Onboarding Process though maintaining and continuously improving GTM Onboarding process documentation.Design, develop, and update onboarding curriculum to align with evolving business needs.Collaborate with key stakeholders to define and track onboarding success metrics for each role.Oversee the integration and usage of primary systems, including Allego, Seismic, Tangelo, and Spekit, to support onboarding activities.Monitor and report on successful completion of onboarding including LMS activities, quizzes, e-learnings.Develop and maintain dashboards to track and analyze onboarding outcomes, ensuring alignment with business objectives.Regularly assess and refine onboarding processes and materials based on feedback and performance data.Coordinate with subject matter experts and facilitators to ensure timely and effective delivery of onboarding sessions.Ensure all onboarding content and processes adhere to company standards and compliance requirements.Keep stakeholders informed of onboarding progress, changes, and updates to maintain alignment and support across the organization.Performs other duties as required/assigned by managerWhat You Bring:
4+ years of related experience ideally in sales enablement / onboarding, Bachelor's degree preferred.Strong leadership, communication, and problem-solving skills.Passion for providing a first in class experience to new hires, understanding that their first few weeks lays the groundwork for their new role.Past experience in a Sales, Customer Success, or Customer Experience role desired.Ability to devise solutions based on limited information and precedent, while adapting existing approaches to resolve issues.New ways of thinking to address a wide range of issues in creative ways.What's In It For You:
ERG (Employee Resource Groups) to foster a diverse, inclusive workplaceBenefits to Help You Thrive -Comprehensive Medical, Dental, VisionEligibility for Future Equity Awards401k Matching (50% of the first 7% of your contribution)12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregiversFamily forming benefits up to $20k, plus discounts on a Care.com membershipVirgin Pulse Wellness ProgramOptional add ons such as pet insurance, legal service support, and more!
#LI-TB1 #LI-Onsite
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$72,800-$100,100 USD
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams - all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
As ZoomInfo's
Go-to-Market Onboarding Program Manager , you'll drive the crucial first impressions and success of new team members across multiple Sales and Services functions. This dynamic role puts you at the intersection of learning, technology, and business strategy as you own and evolve the entire Go-To-Market (GTM) Onboarding process.
In this role, you'll design cutting-edge curriculum, collaborate with key stakeholders to define success metrics, leverage advanced systems to deliver an exceptional, mixed modality, outcome-driven experience, and lead content lifecycle management, ensuring all onboarding materials remain fresh. Your data-driven approach will be essential in ensuring compliance and continuous evolution. This position offers a unique opportunity to hone your skills in program management, stakeholder engagement, and strategic learning and development.
What You Will Do:
Own and evolve the GTM Onboarding Process though maintaining and continuously improving GTM Onboarding process documentation.Design, develop, and update onboarding curriculum to align with evolving business needs.Collaborate with key stakeholders to define and track onboarding success metrics for each role.Oversee the integration and usage of primary systems, including Allego, Seismic, Tangelo, and Spekit, to support onboarding activities.Monitor and report on successful completion of onboarding including LMS activities, quizzes, e-learnings.Develop and maintain dashboards to track and analyze onboarding outcomes, ensuring alignment with business objectives.Regularly assess and refine onboarding processes and materials based on feedback and performance data.Coordinate with subject matter experts and facilitators to ensure timely and effective delivery of onboarding sessions.Ensure all onboarding content and processes adhere to company standards and compliance requirements.Keep stakeholders informed of onboarding progress, changes, and updates to maintain alignment and support across the organization.Performs other duties as required/assigned by managerWhat You Bring:
4+ years of related experience ideally in sales enablement / onboarding, Bachelor's degree preferred.Strong leadership, communication, and problem-solving skills.Passion for providing a first in class experience to new hires, understanding that their first few weeks lays the groundwork for their new role.Past experience in a Sales, Customer Success, or Customer Experience role desired.Ability to devise solutions based on limited information and precedent, while adapting existing approaches to resolve issues.New ways of thinking to address a wide range of issues in creative ways.What's In It For You:
ERG (Employee Resource Groups) to foster a diverse, inclusive workplaceBenefits to Help You Thrive -Comprehensive Medical, Dental, VisionEligibility for Future Equity Awards401k Matching (50% of the first 7% of your contribution)12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregiversFamily forming benefits up to $20k, plus discounts on a Care.com membershipVirgin Pulse Wellness ProgramOptional add ons such as pet insurance, legal service support, and more!
#LI-TB1 #LI-Onsite
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$72,800-$100,100 USD
About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams - all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.