TEKsystems
Call Center Representative (Financial Or Mortgage)
TEKsystems, Pomona, California, United States, 91768
*Description:*Take inbound calls regarding property tax related questionsOutbound calls for follow up with customerGoal 40 calls per day; lengthy callsWill receive faxes and emails that will require research and sent to appropriate lender/clientsNeed to be able to use multiple screens and 5 - 7 applications. Will need to be able to use different lenders websites/applications and navigate from one lender to the next.Calls get transferred over from lenderAbility to adapt to changesUse MSP and Blacknight application.Comfortable with escalation calls and ability to deescalate*Top Skills Details:*Mortgage, Property tax, Call center*Additional Skills & Qualifications:*Call Center experience requiredTax or mortgage call center preferredCollections experience preferredBilingual: Spanish or Mandarin a plusExcel experience preferred*Experience Level:*Expert Level#prioritywest
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.