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SMH Business Services

Entry Level Account Manager

SMH Business Services, El Cajon, California, United States, 92021


We are a management firm partnered up with reputable telecommunications brands to increase their brand visibility nationwide. With the pressure from our high priority clientele, our company has projected immeasurable growth. Therefore, we want to add a Account Manager to our high-performing and energetic team. The Account Management team’s main priority is to make every customer's day and leave them with a lasting impression.Responsibilities of the

Account Management Role :Initiate contact with potential new customers, educating them on client products and servicesNegotiate sales converting inquiries into accounts with high closing rates and low cancellationsMaintain attention to detail on account follow-up and client onboardingFollow Account Management policies that implement strict adherence to all time-sensitive communications and submissionsMaintain high levels of integrity on corporate compliance policies and proceduresParticipate in ongoing training and development with eagerness and enthusiasmCollaborate with the Customer Service and Support team on increasing customer engagementSkill We are Looking for in the Account Management Position:A people-person personality and extremely charismaticHigh levels of integrity and moral conductImpeccable time management and attention to detailUnwavering dedication to both personal and professional growthHigh caliber communication skills, both written and verbalAdaptable, flexible, versatile1-2 years of experience in customer service, customer support, or sales is desirable.An Associate's Degree or Bachelor's Degree is not required but preferred#LI-Onsite