General Manager

We are looking for a General Manager to join the newest and “fastest” family entertainment group in the industry. Slick City is a first of its kind indoor slide park that is “Fast as Friction”. The General Manager is the life-blood of our organization. An amazing GM takes an average park and makes it a top performing park. An amazing GM has the opportunity to mentor and uplift young adults within the community and prepare them for success in future endeavors. An amazing GM can promote positivity and safety within the park and community. This job is more than just being a store manager.Execution and driving results at the park level is the key to success at Slick City North Aurora. The GM runs their business like an owner and drives company initiatives. This is a full-time, salaried position that reports to a Regional Team.The GM will be assigned a park and be responsible for all events, including but not limited to birthday party bookings, revenue building, park budget, and reading P&L statements. The GM will be responsible for meeting and exceeding corporate goals in their park while driving profitability and upholding and adhering to company standards, with an emphasis on positive guest experiences. We are looking for leaders who create other leaders.Key Responsibilities:Safety and cleanlinessOverseeing performance of the teamLeading the team to meet and exceed goals while taking responsibility for outcomesEnsuring the best customer service in the cityUpholding company and industry safety and sanitation standardsMotivating the team to meet company goals and promote a culture of positivityManaging park P&Ls to ensure park’s profitability and efficiencyPlacing an emphasis on positive guest experiences in order to ensure positive traffic year-over-yearEnforcing park rules to uphold a safe, family-friendly environmentOverseeing the operations of the park including cash and sales control, party management and set-up, inventory management and park opening/closing proceduresAccountable for everything that transpires in the park, including but not limited to sales, safety, cleanliness, and any injuries or incidents that may occur at the parkReporting bad news immediately and always being transparent in your workEnsuring a safe parkAchieving positive traffic year-over-yearMeeting or exceeding company goals (birthday parties, membership sales, events, etc.)Maintaining a positive reputation in the communityDeveloping talent within the parkCore Competencies and Behavioral Examples/Expectations:Urgency – will execute tasks quickly and efficientlyAccountability – will take responsibility for all events that occur at their parkFlexibility – will be able to adapt to any new task or goal set by corporateManages Execution – will prioritize tasks in order of importance and execute them in that orderMaximizes Relationships – will build relationships with other team members and reach out to other GMs in order to learn additional skills and develop further as a leaderCourage – will be able to firmly but kindly have difficult conversations with team members if any member is underperforming and work to develop a plan of action to rectify the situationCommunication – will keep an open and honest dialogue in order to keep the park running smoothlyPerformance Management – will manage the performance of team members and ensure that company goals and policies are being met and followed, respectivelyTalent Management – will mentor Assistant Managers and Team MembersCollaboration – will work with other GMs and reach out to the Regional Team for assistance with projectsRequirements:Associates or bachelor’s degree or equivalent experience4+ years of experience in a related fieldJob Type:

Full-timePay:

$45,000.00 – $60,000.00 per yearBenefits:Health insurancePaid time offVision insuranceEducation:Associate (Preferred)Experience:Management: 2 years (Required)Ability to Relocate:North Aurora, IL 60542: Relocate before starting work (Required)

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