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AEG

Community Relations Manager | Coachella Valley Firebirds

AEG, Palm Desert, California, us, 92261


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Overview

Acrisure Arena and The Firebirds Hockey Team is seeking an experienced Community Relations Manager (4-5 plus years) to create; develop and carry out various community initiatives and community programs for the Firebirds and the One Valley Foundation. This role requires a hard-working, detail-oriented individual that is exceptional at communicating across departments and has Non-Profit Experience. This is an exceptional opportunity to take our organization to the next level and make your mark on historic and ground breaking projects for the Coachella Valley Community.

This position is responsible for building, growing and maintaining strong relationships with key stakeholders in The Greater Palm Springs Coachella Valley and managing the Arena's non-profit initiatives.

This team member as a Leader and independent decision maker; will build and maintain strong relationships to create a support system for Acisure and the Firebirds and its events through strong leadership, collaboration, and effective communications.

The Community Relations Manager acts as liaison; advises and works in collaboration with OVG/Acrisure leadership and other Arena stakeholders to ensure brand alignment and community involvement.

This role will pay a wage of $70,000 to $75,000. and is bonus eligible

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (15 vacation days, 10 sick days, and 12 holidays).

This job posting will expire on September 30th, 2024

ResponsibilitiesDevelop and manage Community Relations and Public Education budgetManages Non- Exempt Staff of 5 to 10 including the Firebirds 50/50 Sales Associates as well as Community AmbassadorsDevelops and publishes press releases, columns, and other materials that accurately portray the Foundation's philosophyDevelops communications plans for campaigns, both internally and externallyDevelop, implement, and maintain an effective Community Relations program that aligns with the overall Coachella ValleyOversee development and implementation of effective public education programs and community risk reduction efforts in alignment with the Foundation's mission.Manage the preparation and production of publicity brochures, handouts, direct mail leaflets, promotional videos, public service announcements, audio-visual presentations, photographs, and other multimedia programsMonitor and maintain awareness of community opinions and attitudes that may affect the functioning of the organizationPerform social media community management duties and implement strategies to ensure all social media platforms are up to dateRecommend strategic branding, public relations concepts, and associated strategies and methods for implementationCollaborate across all Department for coordination, creation, and publication of the Foundation's Annual ReportServe as a strategic advisor to Acrisure/Firebirds executive management on media relations, branding, and public relationshipsServe as an official spokesperson with the media regarding all non-operational issues related to the Foundation and FirebirdsResponsible for creating and implementing a community engagement plan that supports venue non-profit and sustainability initiatives and fulfills sponsorship and partnership commitmentsDevelop, plan, and manage a portfolio of annual Arena events that support fundraising efforts and generates awareness for non-profit initiativesRepresent Acrisure and the Firebirds at community meetings, city and county events, and speaking engagementsListen to community desires to achieve first-in-class fan experiencesAssist arena staff in assuring positive experiences for ADA community, particularly with parking, ticketing, and guest servicesManage digital strategy efforts with marketing team to generate awareness of the One Valley Foundation, community initiatives, and sustainability initiatives via arena website, digital marketing, e-commerce, and all social media platformsManage meetings and events with neighborhoods and community to support effective communication and interest in the Acrisure Arena and the Firebirds Hockey TeamManages private corporate rentals of arena on non-concert days including the sale, contracts, and communications. Assist in the solicitation of new corporate event businessManage a budget with targeted revenue and expense goalsProvide post-event reports, analysis, and regular status reports on marketing programsAssist in creating, designing, and executing all community programs and special events for the team.Build relationships with non-profit partners.Oversee Firebirds community initiatives including but not limited to (Street Hockey, Stick with Reading,Health and Wellness programs, Kids Club, and My First Firebirds Game).Manage day of event fundraising elements and staff (i.e. silent & live auctions) including itemcollection, packaging etc.Assist in the daily management of the One Valley Foundation, the Firebirds Official Nonprofit.Liaison with Hockey Operations for community events involving players, players significant others,mascot, and the team personnel.Manage all silent, online, and table auctions through the Community Table at all Firebirds homegames.Other duties as assignedQualifications

4-5 plus years' experience in a role interacting with the public, neighborhoods, and other community interactionBachelor's degree in Marketing, Public Relations, or a related field. Equivalent combination of education and experience may be appliedExperience with creating successful community outreach programsExperience working with venues, arenas, live sports and entertainment is preferredMust be adaptable with the ability to work under pressure to meet deadlinesSolid understanding of social mediaStrong verbal and written communication skills, with an expert ability to present and communicate new ideas and conceptsProven ability to think strategically with a willingness to roll up sleeves and execute on projectsStrong listening skills with ability to remain calm in the face of criticism or complaints from constituentsAbility to create lasting relationships in the community and behave in a personable mannerA high degree of personal integrity and consistently put the interests of the organization firstStrong ability to support creative ideation to enhance brand equity while supporting company culture, values and objectivesAbility to speak Spanish is preferredMust be able to work a flexible schedule inclusive of weekends, nights and holidays requiredStrong sense of creativity and organization.Proficient in various platforms such as Word, Excel and PowerPoint.Sense of ownership and pride, in your performance and its impact on the company's success.Team player with excellent time-management skills.Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.