Stefanini Group
ServiceNow CSM Module Specialist
Stefanini Group, Lexington, Kentucky, us, 40598
Details:
Stefanini Group is hiring!
Stefanini is looking for a
ServiceNow CSM Module Specialist , Location: Remote.
For quick Apply, please reach
out to Nitish
Sharma - Call: 248 213 3698/ Email: Nitish.Sharma@stefanini.com
Open to W2 candidates only!
We are seeking a highly skilled and experienced ServiceNow CSM Module Specialist to join our team.The ideal candidate will have a strong background in ServiceNow CSM module implementation and optimization, with a focus on automation and integration.Job Requirements
Details:
Evaluate and optimize the current CSM module implementation to streamline processes and improve efficiency.Identify areas for automation and integration within the CSM module to enhance user experience and productivity.Collaborate with cross-functional teams to ensure seamless integration of ITSM and CMDB modules with the CSM module.Provide expertise in mapping ITSM processes to the CSM module, particularly in cases of high priority (P1-P5) incidents.Stay updated on the latest developments in ServiceNow, including the retail module, and provide recommendations for implementation.Act as a point of escalation for complex CSM issues and provide guidance to the development team.Prioritize and manage the backlog of CSM work, ensuring that the most critical tasks are addressed in a timely manner.Bachelor's degree in computer science, Information Technology, or related field.Minimum of 5 years of experience in ServiceNow CSM module implementation and optimization.Strong understanding of ITSM processes and their integration with the CSM module.Experience with automation and integration tools within the ServiceNow platform.Excellent communication skills and the ability to work effectively in a fast-paced, agile environment.ServiceNow certification(s) preferred.Experience with the retail module in ServiceNow is a plus.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Pay Range:
$ 50.00 - $ 55.00
Stefanini Group is hiring!
Stefanini is looking for a
ServiceNow CSM Module Specialist , Location: Remote.
For quick Apply, please reach
out to Nitish
Sharma - Call: 248 213 3698/ Email: Nitish.Sharma@stefanini.com
Open to W2 candidates only!
We are seeking a highly skilled and experienced ServiceNow CSM Module Specialist to join our team.The ideal candidate will have a strong background in ServiceNow CSM module implementation and optimization, with a focus on automation and integration.Job Requirements
Details:
Evaluate and optimize the current CSM module implementation to streamline processes and improve efficiency.Identify areas for automation and integration within the CSM module to enhance user experience and productivity.Collaborate with cross-functional teams to ensure seamless integration of ITSM and CMDB modules with the CSM module.Provide expertise in mapping ITSM processes to the CSM module, particularly in cases of high priority (P1-P5) incidents.Stay updated on the latest developments in ServiceNow, including the retail module, and provide recommendations for implementation.Act as a point of escalation for complex CSM issues and provide guidance to the development team.Prioritize and manage the backlog of CSM work, ensuring that the most critical tasks are addressed in a timely manner.Bachelor's degree in computer science, Information Technology, or related field.Minimum of 5 years of experience in ServiceNow CSM module implementation and optimization.Strong understanding of ITSM processes and their integration with the CSM module.Experience with automation and integration tools within the ServiceNow platform.Excellent communication skills and the ability to work effectively in a fast-paced, agile environment.ServiceNow certification(s) preferred.Experience with the retail module in ServiceNow is a plus.
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Pay Range:
$ 50.00 - $ 55.00