RapidRatings
Strategic Account Manager (Remote)
RapidRatings, New York, New York, us, 10261
RapidRatings is transforming the way the world's leading companies manage supply chain and third-party risk by providing the most sophisticated analysis of the financial health of public and private companies in the world. We provide predictive analytics and powerful technology that give you deep insight into financial health and the likelihood your partners will continue to perform. Financial health is the window to see your suppliers, vendors, and other third parties with clarity, enabling you to know which partners you can rely on.
We are seeking an experienced and results-driven Strategic Client Account Manager to join our team. In this role, you will be responsible for managing a portfolio of key accounts, focusing on both retention and expansion strategies. As a quota-carrying individual contributor, you will play a critical role in driving revenue growth across the portfolio and retaining key clients. The ideal candidate will have a strong background in enterprise account management, a proven track record of meeting and exceeding revenue targets, and excellent relationship-building skills.
Responsibilities:
Portfolio Growth: As the account lead for a territory of clients you will engage in a range of important activities to grow the business include development of strategic account plans, business reviews, networking across each organization to develop new opportunities, and ensuring renewal of services happens in a timely manner.Demonstrate business acumen & critical thinking: Develop knowledge and understanding of a client's business through rigorous discovery that uncovers customer needs and aligns to RapidRatings solutions.Retention Strategy: Working in conjunction with a CSM, develop and execute comprehensive retention strategies to ensure high levels of customer satisfaction and minimize churn.Expansion Opportunities: Develop and manage strategies for account expansion and upselling additional products or services to existing clients.Sales Forecasting & Reporting: Document and track opportunities in Salesforce to support corporate reporting, and regularly brief senior Sales and Client Success leadership on risks and opportunities.Cross-Functional Collaboration: Collaborate closely with internal teams, including sales, client support and product, to drive client engagement and satisfaction.Contract Negotiation: Lead contract negotiations with existing clients, ensuring favorable terms and conditions while maximizing revenue potential.Client Advocacy: Act as a client advocate within the organization, representing the needs and interests of your clients to internal teams.Who You Are:
Outcome oriented constantly finding solutions of mutual benefit and focused on time bound objectives and accomplishing objectivesSystems thinker who understands the importance of planning ahead of time and "owning" their business to accomplish objectivesSelf-motivated, purposeful thinker who develops existing and new revenue streams for an organization.A thoughtful relationship builder who successfully partners based on transparency, respect, and mutual advantage.An initiative-taker, driven to constantly enhance the way we work to achieve company growth goals.A communication expert, comfortable communicating with Senior Leadership within Enterprise level organizationsNever-ending curiosity and drive for resultsRequirements:
Bachelor's degree in business, finance, or related field.5+ years of verifiable success in account management or sales role selling to enterprise clientsExperience managing commercial relationships with enterprise engagements.Proven track record of successful upsell and expansion experience.Deep negotiation experienceExperience with Salesforce, Gong and other GTM tech stack solutions.Outstanding verbal, written, presentation and communication skills.Strong technological and financial acumen.Entrepreneurial thinker with solid analytical skills.
*Salary - $125,000 - $175,000 base
Why join RapidRatings?
Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and empowered to do their best. We know that bringing together employees with diverse backgrounds, perspectives, and experiences sparks innovation, promotes better decision making and yields the creative problem solving that is critical to our long-term success. We offer an attractive compensation and incentive program, benefits package, flexible work environment, self-managed PTO, continuous education and learning and much more. With us, you are not just a number - we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.
Would you like to know more about us and RapidRatings?
Head over to our website:https://www.rapidratings.com/
RapidRatings International Inc. ("RapidRatings") is proud to be an equal opportunities employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you are interested in this role, please submit your CV in English. We will carefully consider your application during the initial screening and will make decisions based on your experiences and skills. We will contact you if your qualifications meet our requirements and you are selected to continue for the next stage of the recruitment process. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please let us know on your CV. Protecting your privacy and the security of your data is a top priority for RapidRatings. Please consult our Privacy Notice (https:// https://www.rapidratings.com/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates.
We wish you every success.
We are seeking an experienced and results-driven Strategic Client Account Manager to join our team. In this role, you will be responsible for managing a portfolio of key accounts, focusing on both retention and expansion strategies. As a quota-carrying individual contributor, you will play a critical role in driving revenue growth across the portfolio and retaining key clients. The ideal candidate will have a strong background in enterprise account management, a proven track record of meeting and exceeding revenue targets, and excellent relationship-building skills.
Responsibilities:
Portfolio Growth: As the account lead for a territory of clients you will engage in a range of important activities to grow the business include development of strategic account plans, business reviews, networking across each organization to develop new opportunities, and ensuring renewal of services happens in a timely manner.Demonstrate business acumen & critical thinking: Develop knowledge and understanding of a client's business through rigorous discovery that uncovers customer needs and aligns to RapidRatings solutions.Retention Strategy: Working in conjunction with a CSM, develop and execute comprehensive retention strategies to ensure high levels of customer satisfaction and minimize churn.Expansion Opportunities: Develop and manage strategies for account expansion and upselling additional products or services to existing clients.Sales Forecasting & Reporting: Document and track opportunities in Salesforce to support corporate reporting, and regularly brief senior Sales and Client Success leadership on risks and opportunities.Cross-Functional Collaboration: Collaborate closely with internal teams, including sales, client support and product, to drive client engagement and satisfaction.Contract Negotiation: Lead contract negotiations with existing clients, ensuring favorable terms and conditions while maximizing revenue potential.Client Advocacy: Act as a client advocate within the organization, representing the needs and interests of your clients to internal teams.Who You Are:
Outcome oriented constantly finding solutions of mutual benefit and focused on time bound objectives and accomplishing objectivesSystems thinker who understands the importance of planning ahead of time and "owning" their business to accomplish objectivesSelf-motivated, purposeful thinker who develops existing and new revenue streams for an organization.A thoughtful relationship builder who successfully partners based on transparency, respect, and mutual advantage.An initiative-taker, driven to constantly enhance the way we work to achieve company growth goals.A communication expert, comfortable communicating with Senior Leadership within Enterprise level organizationsNever-ending curiosity and drive for resultsRequirements:
Bachelor's degree in business, finance, or related field.5+ years of verifiable success in account management or sales role selling to enterprise clientsExperience managing commercial relationships with enterprise engagements.Proven track record of successful upsell and expansion experience.Deep negotiation experienceExperience with Salesforce, Gong and other GTM tech stack solutions.Outstanding verbal, written, presentation and communication skills.Strong technological and financial acumen.Entrepreneurial thinker with solid analytical skills.
*Salary - $125,000 - $175,000 base
Why join RapidRatings?
Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and empowered to do their best. We know that bringing together employees with diverse backgrounds, perspectives, and experiences sparks innovation, promotes better decision making and yields the creative problem solving that is critical to our long-term success. We offer an attractive compensation and incentive program, benefits package, flexible work environment, self-managed PTO, continuous education and learning and much more. With us, you are not just a number - we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.
Would you like to know more about us and RapidRatings?
Head over to our website:https://www.rapidratings.com/
RapidRatings International Inc. ("RapidRatings") is proud to be an equal opportunities employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you are interested in this role, please submit your CV in English. We will carefully consider your application during the initial screening and will make decisions based on your experiences and skills. We will contact you if your qualifications meet our requirements and you are selected to continue for the next stage of the recruitment process. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please let us know on your CV. Protecting your privacy and the security of your data is a top priority for RapidRatings. Please consult our Privacy Notice (https:// https://www.rapidratings.com/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates.
We wish you every success.