Capital One
Director, Product Management - External Affairs
Capital One, Richmond, Virginia, United States, 23214
West Creek 6 (12076), United States of America, Richmond, VirginiaDirector, Product Management - External Affairs
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.As the External Affairs (EA) Product Director,
you will be leading a Product team that is truly changing banking for good, driving Product strategy and enablement for a number of critical external and community-facing functions within External Affairs. This Product Director role is uniquely positioned to rebuild and replatform the technology and data infrastructure to maximize the community impact for Capital One's Volunteerism, Grant making and Community Reinvestment Act (CRA) functions.Working directly with technologists and data experts, you will help translate our various EA business leaders' needs and strategies into modern, cross-cutting technology and data solutions that enable high-value business outcomes through scalable, modern infrastructure.Key Responsibilities
In this role, you'll be expected to demonstrate proficiency in five key areas:Human Centered
You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage.You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights, and changing customer and business needs.
Business Focused
You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One.You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.
Technology Driven
You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics.You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant, and scalable technology solutions that solve material customer and business problems.You'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.
Integrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
Transformational Leadership
You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.
We want you if you are:
Intellectually Curious:
You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision.Communicator & Influencer:
You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.Do-er:
You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.Passionate & Customer Focus:
You care about growing others and bringing them together around what's possible.Learner:
You have an appetite to learn new things or new technologies while exhibiting humbleness.Team Player:
You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:
Bachelor's DegreeAt least 7 years of experience in digital product managementPreferred Qualifications:
Bachelor's Degree in Computer Science or EngineeringMBA or Master's degree5+ years of experience in Agile product management5+ years of experience translating business strategy and analysis into consumer facing digital productsCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.As the External Affairs (EA) Product Director,
you will be leading a Product team that is truly changing banking for good, driving Product strategy and enablement for a number of critical external and community-facing functions within External Affairs. This Product Director role is uniquely positioned to rebuild and replatform the technology and data infrastructure to maximize the community impact for Capital One's Volunteerism, Grant making and Community Reinvestment Act (CRA) functions.Working directly with technologists and data experts, you will help translate our various EA business leaders' needs and strategies into modern, cross-cutting technology and data solutions that enable high-value business outcomes through scalable, modern infrastructure.Key Responsibilities
In this role, you'll be expected to demonstrate proficiency in five key areas:Human Centered
You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage.You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights, and changing customer and business needs.
Business Focused
You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One.You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.
Technology Driven
You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics.You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant, and scalable technology solutions that solve material customer and business problems.You'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.
Integrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
Transformational Leadership
You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.
We want you if you are:
Intellectually Curious:
You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision.Communicator & Influencer:
You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.Do-er:
You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.Passionate & Customer Focus:
You care about growing others and bringing them together around what's possible.Learner:
You have an appetite to learn new things or new technologies while exhibiting humbleness.Team Player:
You enjoy working with diverse people and driving the team toward a common goal.Basic Qualifications:
Bachelor's DegreeAt least 7 years of experience in digital product managementPreferred Qualifications:
Bachelor's Degree in Computer Science or EngineeringMBA or Master's degree5+ years of experience in Agile product management5+ years of experience translating business strategy and analysis into consumer facing digital productsCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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