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Wayfinder Family Services

Facilities Manager, Maintenance

Wayfinder Family Services, Los Angeles, California, United States, 90079


Wayfinder Family Services

ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

This role is eligible for Public Service Loan Forgiveness (PSLF)

Competitive salary - Sign-on bonus for eligible roles

Flexible schedules depending on the position (some offering hybrid)

Medical insurance with a $30 premium per paycheck coverage plan (employee-only)

Dental insurance 100% employer paid for HMO coverage plan (employee-only)

401(k) retirement plan with an employer match up to 4%

11 paid holidays per year and a generous paid time off policy

Five paid winter holidays (between Christmas Eve & New Year's Day)

Education Reimbursement Program

Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices

Clinical Supervision for licensure

Compensation:

In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary:

The primary purpose of this position is to manage Wayfinder Family Services (Wayfinder) day-to-day facilities, which include multi-site locations with various facets, including maintenance team, fleet management, and safety, and security operations while ensuring compliance with all applicable federal, state, and local requirements.

Develops and executes policies and procedures and a system of accountability that tracks the quality of service, program budget, relevant documentation, and adherence to regulatory and contractual requirements.

Effectively supervises, evaluates and directs the work of a diverse group of employees. Timely completion of performance appraisals, regular supervisory meetings, performance documentation, staff development, and supervision for success best practices. Manages personnel functions including recruitment, hiring, retention, and discipline of staff.

Collaborates with Director of Facilities in providing direction and oversight for all facilities and maintenance related projects including planning, project management and day to day operations, including security, office services supplies, vendor management and the work order system, WorxHub.

Manages day-to-day facilities operations which includes oversight of the WorxHub system maintenance ticket requests. Identifies and recommends enhancements and improvements based on best practices and emerging trends.

Manages and oversees construction projects, engineering, and maintenance of mechanical, electrical, plumbing, HVAC, carpentry, landscaping, and other facility-related items.

Communicates with the facilities staff regularly and effectively. Coordinates daily tasks as required to maintain Wayfinder's facilities and ensuring facilities staff are clear about their roles and responsibilities.

Provides excellent customer service to all guests, employees, vendors and management, which includes responding to inquiries and requests in a timely and courteous manner.

Manages and supports Wayfinder Family Services campus and additional satellite offices in regard to building management, grounds, security, safety and maintenance while using work order management systems such as WorxHub.

Plans, budgets, and schedules facility modifications including cost estimates, bid sheets, layouts, and contracts.

Coordinates and/or conducts regular inspections and audits of the premises and equipment to identify and resolve any problems or hazards. Regularly inspect buildings to evaluate suitability for occupancy.

Utilizes, monitors and evaluates the performance of outside vendors and contractors.

Manages daily fleet management operations, maintains fleet vehicles up to date to include maintenance program and current registration and all documentation as required by Wayfinder policy and state law.

Implements Preventative Maintenance (PM) and Predictive Maintenance (PdM) initiative programs and prioritizes urgent repairs including but not limited to HVAC, fire alarm, safety programs, custodial, boilers, generators, electrical and plumbing along with all other building/campus related systems.

Travels to satellite Wayfinder locations, as required, and attends off-site meetings, conferences and other job-related events.

Minimum Requirements:

A bachelor's degree in facilities management or a related field from an accredited university is preferred. An equivalent technical degree/certification may be substituted in lieu of education requirements.

A minimum of five years of progressively responsible experience in facilities management, managing projects and staff in a large and complex organization.

A proven track record of planning, budgeting, coordinating, and overseeing facility operations, maintenance, renovation, and construction.

Previous experience and a thorough understanding and familiarization of construction management, building operations and management.

Previous experience in project management with regard to facilities operation, knowledge of general plumbing, electrical, maintenance i.e. carpentry, painting, masonry, and general trades.

Through knowledge of critical building/facility systems and experience working with specialist contractors (including electrical, HVAC, plumbing, lighting, flooring, etc.) to assess and address issues and repairs.

Knowledge of relevant building codes and safety regulations, hazardous materials management, emergency preparedness, including compliance requirements for American Disabilities Act (ADA) regulations.

Willingness and ability to make frequent field visits, and attend meetings, conferences, and other job-related events away from headquarters. If driving a personal vehicle, must be insurable by our agency's automobile insurance carrier.

Employee Wellness & Safety:

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of the first vaccine dose on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process that includes fingerprinting and a health screening.

Trauma-Informed Care:

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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