Westport Properties, Inc.
District Manager
Westport Properties, Inc., Dallas, Texas, United States, 75215
Job Title:
District Manager
Reports to:
Director of Operations
Direct Reports:
Senior Property Managers, Property Managers, Resident Property Managers, Assistant Managers
Department:
Operations
Locations:
9 locations in Dallas, TX & 2 locations in Waco, TX (subject to change based on district needs)
FSLA Status:
Exempt
Position Status:
Regular, Full-time (Salary)
Work Schedule:
9:00AM-6:00PM – subject to change based on project assignments/deadlines
Salary Range:
$65,000 - $70,000 (base salary, commensurate with experience)
Travel:
15-25% of time
Job Summary
The District Manager at US Storage Centers is a multi-unit leader that loves developing people and getting results. To be successful, you’ll need to be a motivator and mentor, guiding store managers and developing their talent to provide an award-winning experience. You should have experience leading multiple stores and ensuring district-wide customer satisfaction while measuring financial performance. Our District Managers will manage a varying number of stores anywhere from 8 – 16 based on geography and complexity. Most importantly, you’ll inspire a team committed to creating a welcoming environment.
This position contributes to facility profitability by developing and managing business relationships and being committed to customer satisfaction. This supervisory role requires attention to detail and general sales, marketing, and computer skills.
Essential Duties & Responsibilities
Perform a variety of functions leading to the efficient operation of several storage facilities.Manage rental rates, discounts, Tenant Protection Plan, and other income sources.Monitor controllable expenses to provide the highest R.O.I. for each store.Perform monthly site audits and inspections to meet Company goals and industry standards.Supervise employees, including hiring site managers, training, evaluating performance, enforcing policies, and scheduling work hours.Solicit customer feedback to understand needs and address service issues.Conduct semi-annual audits and facility checklists, submitting findings to the division office.Utilize management information tools to analyze financial reports and address performance trends.Develop the store management team to deliver legendary customer experiences.Manage through unusual events to maintain district standards.Lead with integrity and promote the culture and values of US Storage Centers.Plan, communicate, and delegate key responsibilities to ensure smooth operations.Review store environments and key business indicators to identify problems and opportunities for improvement.Stay informed about current and future competition through property visits.Coach store managers on repairs, maintenance, and vendor contracts.Coordinate special projects such as facility conversions/openings.Communicate effectively with leadership, mid-level management, and facility employees.Maintain regular attendance in accordance with Company’s Attendance Policy.Other duties as assigned, including periodic special projects based on Company needs.
Core Competencies
General office and telephone skills.Basic computer skills.Excellent written and verbal communication skills.Good organizational skills.Proactive, self-starter, goal-oriented, and able to work independently.Maintain a positive attitude and composure in a multi-location supervisory role.Collaborative team player.Ability and willingness to work remotely as necessary.Must maintain a valid State Driver’s License.Uphold Company’s Vision, Mission Statement, and Core Values.
Education And/or Experience
Bachelor’s degree preferred but not required. Equivalent of 3-5 years work-related experience in retail sales, customer service, sales management, and/or multi-unit management.Exceptional leadership skills and experience supervising others.Valid driver's license and reliable transportation required.Weekend availability may occasionally be required.Ability to travel up to 50% of time.Possess eagerness and work ethic to succeed in a customer service environment.
Physical Demands
Stationary Position: frequently remains stationary up to 50% of the time.Move/Traverse: frequently bend, stand, stoop, and/or walk.Carry Weight: infrequently carry and/or lift objects weighing up to 50 pounds.Hearing and Speech: frequently communicate with clients regarding inquiries about their storage accounts.Sight: frequent use of sight to detect images on computer and office documents.Climb: occasionally ascend/descend stairs to service lights or reach overhead.
Benefits For Full-Time Employees
Paid Time OffPaid Holidays401(k) EligibilityHealth Benefits: Medical, Dental, VisionLife Insurance BenefitsSupplemental Benefits (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)Recognition of Hard Work and Exemplary PerformanceClean, Air Conditioned, Friendly Working EnvironmentDiscretionary Bonus Based on Several Factors
About Westport Properties/US Storage Centers
Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self-storage, multifamily, and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires, and manages its portfolio as well as providing third-party management services. As of October 2023, WPI has approximately 15.0 million square feet of self-storage space under management and its total assets under management is approaching $3.2 billion. WPI is a founding partner of Kure-It and Charity Storage, raising significant funds for cancer research and local charities.
At-Will Employment & Equal Opportunity Employer
Westport Properties, Inc. provides at-will, equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, disability, or genetics. This policy applies to all terms and conditions of employment.
Disclaimer
All Employees must pass a post-offer, pre-hire background screening in accordance with federal requirements. This job description is subject to change at any time.#J-18808-Ljbffr
District Manager
Reports to:
Director of Operations
Direct Reports:
Senior Property Managers, Property Managers, Resident Property Managers, Assistant Managers
Department:
Operations
Locations:
9 locations in Dallas, TX & 2 locations in Waco, TX (subject to change based on district needs)
FSLA Status:
Exempt
Position Status:
Regular, Full-time (Salary)
Work Schedule:
9:00AM-6:00PM – subject to change based on project assignments/deadlines
Salary Range:
$65,000 - $70,000 (base salary, commensurate with experience)
Travel:
15-25% of time
Job Summary
The District Manager at US Storage Centers is a multi-unit leader that loves developing people and getting results. To be successful, you’ll need to be a motivator and mentor, guiding store managers and developing their talent to provide an award-winning experience. You should have experience leading multiple stores and ensuring district-wide customer satisfaction while measuring financial performance. Our District Managers will manage a varying number of stores anywhere from 8 – 16 based on geography and complexity. Most importantly, you’ll inspire a team committed to creating a welcoming environment.
This position contributes to facility profitability by developing and managing business relationships and being committed to customer satisfaction. This supervisory role requires attention to detail and general sales, marketing, and computer skills.
Essential Duties & Responsibilities
Perform a variety of functions leading to the efficient operation of several storage facilities.Manage rental rates, discounts, Tenant Protection Plan, and other income sources.Monitor controllable expenses to provide the highest R.O.I. for each store.Perform monthly site audits and inspections to meet Company goals and industry standards.Supervise employees, including hiring site managers, training, evaluating performance, enforcing policies, and scheduling work hours.Solicit customer feedback to understand needs and address service issues.Conduct semi-annual audits and facility checklists, submitting findings to the division office.Utilize management information tools to analyze financial reports and address performance trends.Develop the store management team to deliver legendary customer experiences.Manage through unusual events to maintain district standards.Lead with integrity and promote the culture and values of US Storage Centers.Plan, communicate, and delegate key responsibilities to ensure smooth operations.Review store environments and key business indicators to identify problems and opportunities for improvement.Stay informed about current and future competition through property visits.Coach store managers on repairs, maintenance, and vendor contracts.Coordinate special projects such as facility conversions/openings.Communicate effectively with leadership, mid-level management, and facility employees.Maintain regular attendance in accordance with Company’s Attendance Policy.Other duties as assigned, including periodic special projects based on Company needs.
Core Competencies
General office and telephone skills.Basic computer skills.Excellent written and verbal communication skills.Good organizational skills.Proactive, self-starter, goal-oriented, and able to work independently.Maintain a positive attitude and composure in a multi-location supervisory role.Collaborative team player.Ability and willingness to work remotely as necessary.Must maintain a valid State Driver’s License.Uphold Company’s Vision, Mission Statement, and Core Values.
Education And/or Experience
Bachelor’s degree preferred but not required. Equivalent of 3-5 years work-related experience in retail sales, customer service, sales management, and/or multi-unit management.Exceptional leadership skills and experience supervising others.Valid driver's license and reliable transportation required.Weekend availability may occasionally be required.Ability to travel up to 50% of time.Possess eagerness and work ethic to succeed in a customer service environment.
Physical Demands
Stationary Position: frequently remains stationary up to 50% of the time.Move/Traverse: frequently bend, stand, stoop, and/or walk.Carry Weight: infrequently carry and/or lift objects weighing up to 50 pounds.Hearing and Speech: frequently communicate with clients regarding inquiries about their storage accounts.Sight: frequent use of sight to detect images on computer and office documents.Climb: occasionally ascend/descend stairs to service lights or reach overhead.
Benefits For Full-Time Employees
Paid Time OffPaid Holidays401(k) EligibilityHealth Benefits: Medical, Dental, VisionLife Insurance BenefitsSupplemental Benefits (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)Recognition of Hard Work and Exemplary PerformanceClean, Air Conditioned, Friendly Working EnvironmentDiscretionary Bonus Based on Several Factors
About Westport Properties/US Storage Centers
Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self-storage, multifamily, and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires, and manages its portfolio as well as providing third-party management services. As of October 2023, WPI has approximately 15.0 million square feet of self-storage space under management and its total assets under management is approaching $3.2 billion. WPI is a founding partner of Kure-It and Charity Storage, raising significant funds for cancer research and local charities.
At-Will Employment & Equal Opportunity Employer
Westport Properties, Inc. provides at-will, equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, disability, or genetics. This policy applies to all terms and conditions of employment.
Disclaimer
All Employees must pass a post-offer, pre-hire background screening in accordance with federal requirements. This job description is subject to change at any time.#J-18808-Ljbffr