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AIG

Claims Complex Director Severity - North America Aerospace

AIG, Atlanta, Georgia, United States, 30383


At AIG, we are reimagining the way we help customers to manage risk. Join us as a North American Aerospace Claims Complex Director Severity to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

This position requires the adjustment of complex aircraft damage claims. The Complex Director will function as a key account contact for multiple programs across all sub-classes of Aerospace. The role serves as a technical referral point for NA Aerospace claim team members and will collaborate with NA Aerospace Claim leaders, Global and NA Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer centric NA Aerospace claim proposition.

Key ResponsibilitiesProactive and efficient management and adjusting of aerospace claims across all sub-classes with a concentration in complex first party and third party general aviation claims requiring industry experience and technical expertise.Develop and maintain effective relationships with internal stakeholders as well as global, regional, and local aerospace customers and brokers.Identify, and report claim trends, lessons learned and risk management opportunities to Aerospace stakeholders.Support underwriting partners in account management and new business development.Actively participate in team talent development through internal training programs and informal mentoring.

Reporting LinesReports to:Aerospace Claim Manager- General Aviation, Hull, and Vertical Unit

Technical Skills and ExpertiseStrong technical Aerospace claim capability to manage and adjust AIG’s NA Aerospace complex aircraft damage and liability claims.Technical expertise in managing/minimizing the total cost of complex Aerospace claims.Ability to establish strong relationships with NA Aerospace stakeholders, customers, and brokers.Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem solve.Developed computer proficiency with an aptitude for both common and specialized claims systems programs and applications.Self-motivated, ability to manage time and prioritize.Willingness to assist in developing teammates’ technical aerospace proficiencies.Ability to effectively manage vendors, including attorneys and experts to minimize the total cost of Aerospace claims.

Ready to take your career to the next level? We would love to hear from you.

Functional Area:CL - Claims

Estimated Travel Percentage (%):

Up to 25%

Relocation Provided:

No

AIG AEROSPACE ADJUSTMENT SERVICES INC

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