Let's Roll Paragould
General Manager-Let's Roll Paragould
Let's Roll Paragould, Paragould, Arkansas, United States, 72452
Position Overview:
We are seeking a dynamic and experienced General Manager to oversee all aspects of our family entertainment center, Let's Roll Paragould. The ideal candidate will possess strong leadership skills, a passion for guest satisfaction, and a keen business acumen to drive the success of the center. As the General Manager, you will be responsible for managing daily operations, leading a team of employees, and ensuring that our guests have an exceptional experience.
Key Responsibilities:
Operational Leadership:
Oversee the daily operations of the entertainment center, ensuring smooth and efficient functioning of all departments including attractions, food and beverage, and guest services.
Team Management:
Recruit, train, and manage a diverse team of employees, fostering a positive work environment and providing ongoing coaching and development to ensure high performance.
Guest Experience:
Develop and implement strategies to enhance guest satisfaction, handle guest feedback and concerns, and ensure that all interactions reflect the center’s commitment to quality and service.
Financial Management:
Manage the center’s budget, monitor financial performance, and implement cost control measures. Prepare financial reports and analysis to track performance and drive profitability.
Marketing and Promotions:
Develop and execute marketing plans and promotions to attract new guests and retain existing ones. Collaborate with the marketing team to create engaging campaigns and special events.
Safety and Compliance:
Ensure that the center operates in compliance with all safety regulations and industry standards. Implement and enforce safety procedures and protocols to maintain a safe environment for guests and staff.
Maintenance and Upgrades:
Oversee the maintenance and repair of equipment and facilities. Identify opportunities for facility improvements and upgrades to enhance the guest experience and operational efficiency.
Community Engagement:
Build and maintain relationships with local businesses, organizations, and community groups. Represent the center at community events and foster positive community relations.
Qualifications:
Bachelor’s degree in business administration, hospitality management, or a related field preferred, but not required.
Minimum of 2 years of management experience in a high-traffic, customer-focused environment, preferably in the entertainment or hospitality industry.
Proven track record of successful team leadership, operational management, and financial oversight.
Strong problem-solving skills and the ability to make decisions under pressure.
Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Familiarity with safety regulations and best practices in a family entertainment setting.
Benefits:
Competitive salary based on experience.
Retirement and insurance benefit options.
Employee discounts and perks.
Opportunities for professional growth and development.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to Chris Moyer at chris@letsrollbowling.com by 09/15/2024. Please include “General Manager Application – [Your Name]” in the subject line.
Let's Roll Bowling is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and be a part of creating fun and unforgettable experiences for families in our community!
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Schedule:
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Experience:
Customer service: 2 years (Required)
Leadership: 2 years (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Ability to Relocate:
Paragould, AR 72450: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr
We are seeking a dynamic and experienced General Manager to oversee all aspects of our family entertainment center, Let's Roll Paragould. The ideal candidate will possess strong leadership skills, a passion for guest satisfaction, and a keen business acumen to drive the success of the center. As the General Manager, you will be responsible for managing daily operations, leading a team of employees, and ensuring that our guests have an exceptional experience.
Key Responsibilities:
Operational Leadership:
Oversee the daily operations of the entertainment center, ensuring smooth and efficient functioning of all departments including attractions, food and beverage, and guest services.
Team Management:
Recruit, train, and manage a diverse team of employees, fostering a positive work environment and providing ongoing coaching and development to ensure high performance.
Guest Experience:
Develop and implement strategies to enhance guest satisfaction, handle guest feedback and concerns, and ensure that all interactions reflect the center’s commitment to quality and service.
Financial Management:
Manage the center’s budget, monitor financial performance, and implement cost control measures. Prepare financial reports and analysis to track performance and drive profitability.
Marketing and Promotions:
Develop and execute marketing plans and promotions to attract new guests and retain existing ones. Collaborate with the marketing team to create engaging campaigns and special events.
Safety and Compliance:
Ensure that the center operates in compliance with all safety regulations and industry standards. Implement and enforce safety procedures and protocols to maintain a safe environment for guests and staff.
Maintenance and Upgrades:
Oversee the maintenance and repair of equipment and facilities. Identify opportunities for facility improvements and upgrades to enhance the guest experience and operational efficiency.
Community Engagement:
Build and maintain relationships with local businesses, organizations, and community groups. Represent the center at community events and foster positive community relations.
Qualifications:
Bachelor’s degree in business administration, hospitality management, or a related field preferred, but not required.
Minimum of 2 years of management experience in a high-traffic, customer-focused environment, preferably in the entertainment or hospitality industry.
Proven track record of successful team leadership, operational management, and financial oversight.
Strong problem-solving skills and the ability to make decisions under pressure.
Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Familiarity with safety regulations and best practices in a family entertainment setting.
Benefits:
Competitive salary based on experience.
Retirement and insurance benefit options.
Employee discounts and perks.
Opportunities for professional growth and development.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to Chris Moyer at chris@letsrollbowling.com by 09/15/2024. Please include “General Manager Application – [Your Name]” in the subject line.
Let's Roll Bowling is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and be a part of creating fun and unforgettable experiences for families in our community!
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Schedule:
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Experience:
Customer service: 2 years (Required)
Leadership: 2 years (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Ability to Relocate:
Paragould, AR 72450: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr