Wunderland Group
User Experience Researcher
Wunderland Group, Chicago, Illinois, United States, 60290
Time to join a fast-growing consumer retail brand that offers a variety of services to consumers, including pharma, food & bev, home care supplies, package goods, and much more.Hybrid, 40 hour per week contract role, with health, vision, dental and 401k eligibility.Below is some of what you'll do:
Manage all aspects of generative and evaluative design research including planning, execution, and delivery of results.Translate user behaviors and research findings into clear insights and actionable recommendations, opportunities and guiding principles.Work collaboratively across teams, actively drive engagement in research and promote adoption of research insights.Partner with designers to ensure that user goals, needs and expectations are met by helping to improve processes, clarity of content, and functionality across experiences.Evangelize research best practices and Design Thinking methodology, including communication to cross-functional project teams and senior-level stakeholders.Contribute to the development and ongoing evolution of research and testing approaches, methods and timelines.Assist in managing usability lab operations, including system operation and participant recruiting/scheduling.Contribute to ongoing knowledge management and cataloging of research and insights into a sharable, searchable database/library.Some of What You'll Bring to the Table in Terms of Requirements:
10+ years of experience conducting qualitative user research.Experience in the digital space; experience with store-based research and/or employee tools is a definite plus!Excellent communication and interpersonal skills.Experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.Experience identifying operational issues and recommending and implementing strategies to resolve problems.Experience building relationships with internal/external partners, and collaboratively within and across disciplines.Experience adapting to changes related to project needs and scope.Experience utilizing critical thinking, analysis and creative problem-solving skills.Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.Education/Experience:
Bachelor's degree. 10+ years related experience.Can pay in the range of $55-65/hourly on W2.
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Manage all aspects of generative and evaluative design research including planning, execution, and delivery of results.Translate user behaviors and research findings into clear insights and actionable recommendations, opportunities and guiding principles.Work collaboratively across teams, actively drive engagement in research and promote adoption of research insights.Partner with designers to ensure that user goals, needs and expectations are met by helping to improve processes, clarity of content, and functionality across experiences.Evangelize research best practices and Design Thinking methodology, including communication to cross-functional project teams and senior-level stakeholders.Contribute to the development and ongoing evolution of research and testing approaches, methods and timelines.Assist in managing usability lab operations, including system operation and participant recruiting/scheduling.Contribute to ongoing knowledge management and cataloging of research and insights into a sharable, searchable database/library.Some of What You'll Bring to the Table in Terms of Requirements:
10+ years of experience conducting qualitative user research.Experience in the digital space; experience with store-based research and/or employee tools is a definite plus!Excellent communication and interpersonal skills.Experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.Experience identifying operational issues and recommending and implementing strategies to resolve problems.Experience building relationships with internal/external partners, and collaboratively within and across disciplines.Experience adapting to changes related to project needs and scope.Experience utilizing critical thinking, analysis and creative problem-solving skills.Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.Education/Experience:
Bachelor's degree. 10+ years related experience.Can pay in the range of $55-65/hourly on W2.
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