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Suffolk University

Academic Content & Technology Specialist

Suffolk University, Boston, Massachusetts, us, 02298


Provide administrative and technical support for College of Arts & Sciences (CAS) academic programs, online academic content, and CAS faculty committees. Reports to Associate Dean, Administration, Operations & Planning.Primary Responsibilities:Management of CAS Academic Catalog and Academic Website contentOversee annual revision of online CAS academic catalogs, including entering edits in CMSServe as the point-person for all CAS academic web content, working with departmental CMS users to establish a cadence of regular updates and making edits directly as needed to ensure accuracyAdvise CMS users on content best practices and trouble-shoot technical issues with themEdit and proofread academic content written by others for websiteEnsure that existing and new academic content is accurate, up-to-date, and appropriate for the webLiaise with the Office of Marketing and Communication on CAS website needs and support/contribute to updates completed by OMC team members dedicated to CASFacilitate marketing material revisions with academic departments and the Office of Marketing and Communication to ensure accuracy and alignment with catalog and website.Administrative Support for CAS Faculty Governance Committees:Provide administrative support for CAS Committees (scheduling and room booking; preparation of proposals and supporting materials; development of agendas; facilitate virtual meetings through Zoom)Serve as recorder for CAS Committees (Undergraduate Curriculum Committee, Graduate Curriculum Committee, Educational Policy Committee, Shared General Education Curriculum Committee); prepare agendas and post minutesServe as recorder for CAS Faculty Assembly; prepare agendas and post minutesSupport for CAS Academic Programs and Initiatives:Coordinate Academic Program and Course Approval/Modification paperwork from start to finish through faculty governance process, including initial review of all submitted paperwork for accuracy and compliance with requirementsCoordinate request and acceptance of proposals and syllabi for late starter, 1-2 credit courses, and winter sessions coursesManage initial review of Independent Studies in Workday StudentCoordinate Program Review schedule and processCoordinate syllabus review process, maintenance and automationCoordinate Course Evaluation and Grade Distribution Data: assist with dashboard development and administrationMaintain CAS Academic Programs Master ListMaintain CAS Faculty Site (using appropriate technology platform)Assist with CAS events including Convocation, New Student Orientation, Faculty Retreat as neededOther administrative duties as assignedSupport for Educational Technology & its use by CAS faculty and staff:Serve as Workday Student “super user” for CAS: learn full functionality of system and provide faculty and staff support as neededCreate updates for CAS’ in Workday Student as required for implementation and ongoing utilization, working collaboratively with and responsively to the Workday Student Project TeamServe as Canvas support for CAS faculty and staff, supplementing support by CTSE staffProvide Canvas backend support for syllabus collection and assessmentCreate and maintain Canvas courses to support non-course use of Canvas in support of Dean’s Office programs as needed (e.g. for Orientation and Faculty Development)Other Duties as Assigned:Completes other duties as assigned in support of the operations of the CAS Dean’s Office and the College of Arts & Sciences generally, as determined by the Associate Dean, Administration, Operations & Planning. Because many of the duties in this portfolio are seasonal, they do not consistently occupy the same proportion of time.Requirements/Qualifications:Bachelor’s degree with 3+ years of relevant experience; Master’s degree preferredExperience in a University or College setting, preferableProficiency in Microsoft Office including database managementAttention to detail, as demonstrated by copyediting and proofreading capabilitiesExcellent communication (both verbal and written), time management, and interpersonal skillsStrong organizational skills and an ability to handle multiple shifting responsibilities in a fast-paced working environmentAbility to work collaboratively and effectively as a member of a cross-functional teamDemonstrated track record of professionalism and positivityDemonstrated cross-cultural competency in a diverse workplaceKnowledge of College-level academic policies and faculty governance processes preferredKnowledge of Sitecore, SmartCatalog, Workday Student and Zoom preferredQuick learner with new technologies and systems to complete work tasksStandard hours of this position are 8:45am to 4:45 pm, M-F, with the option of one remote day; however ability to keep flexible hours to support program, especially during intensive project periods important

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