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Ethan Conrad Properties Inc

Senior Property Manager

Ethan Conrad Properties Inc, Sacramento, California, United States, 95828


Ethan Conrad Properties, Inc. is one of the largest and fastest growing Commercial Real Estate Companies in Sacramento, CA. With over 10MM square feet, over 160 properties, and over 250 buildings valued at $1.3 billion dollars, ECP has had an Annual Growth of over 20% for the past 10 years and anticipates continued growth of 20% annually, creating more job opportunities internally and externally.

The primary responsibilities of the Senior Property Manager are maintaining profitability of individual properties in a manager’s portfolio while maximizing tenant satisfaction for a portfolio of approximately 1,000,000 (1MM) square feet of commercial real estate for Ethan Conrad Properties, Inc. A Property Manager supports the company by performing the following duties:

Duties and Responsibilities:

Manages property financial metrics for each property in his/her portfolio and maintains responsibility for portfolio profitability. Provides monthly reporting and analysis to management on property activities, including variance and budget analysis.

Basic knowledge and capability to read and decipher Lease and Vendor Contracts to determine owner/tenant obligations, i.e. tenant billing treatments.

Responsible for approval of all expenses incurred by each property and ensuring that expenses are accounted for appropriately. Responsible for resolving various tenant billing issues including CAM reconciliations, direct expense billings, and other leasing obligations that may affect tenant ledgers.

Perform and document interior and exterior physical inspections as required by management, regulatory agencies, insurance or financial institutions (i.e. appraisers, environmental inspectors, owner(s), etc.) and generate/improve preventative maintenance schedules where needed.

Effectively resolves tenant issues at the property and evaluates each situation from a tenant satisfaction perspective, which includes timeliness of responses and resolution steps to permanently resolve issues that arise.

Works closely with Facilities Management division on maintaining asset quality. Schedules and manages vendors, including working with internal facilities department staff, on maintaining a level of appearance and function of assets in accordance with management directives.

Maintains asset code compliance (fire, ADA, etc.) on all properties in portfolio and recommends improvements/compliance requirements to management while performing and maintaining basic compliance functions.

Maintain status as primary point of contact on security and fire alarm calls on portfolio properties, at all times.

Effectively assists in managing the workload of Assistant Property Manager, i.e. assigning appropriate work tasks, coaching, mentoring in Property Management processes and procedures.

Visits every property in portfolio at least 1 x month.

Leads/Supervises Property Managers, Junior Property Managers and Assistant Property Managers.

Other duties as assigned.

Requirements and Qualifications

Comfortable working in a highly visible role

Highly organized and efficient; skilled at multi-tasking

Good time-management skills

Positive and personable demeanor

Ability to handle stressful situations

Strong communication skills, both oral and written

Willing to take initiative and work independently when needed

Professional integrity and sense of responsibility and accountability

Education and Experience

10+ years progressive property management experience, or equivalent combination of education and experience.

California Real Estate License and Certified Property Manager preferred.

5 years hands-on Property Management experience.

5 years of experience managing a team of 5+ people.

7+ years of commercial real estate experience.

Knowledge of job systems and processes and the ability to implement new processes or improve existing processes.

Detail oriented, self-starter, strong organizational and analytical skills, able to handle multiple projects at any given time, and comfortable working in a fast-paced environment.

Ability to meet deadlines, prioritize tasks and work well under pressure.

Strong interpersonal skills with the ability to work independently or within a team.

Excellent written and verbal communication skills.

Exceptional problem solving skills.

Intermediate to advanced knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint, and Project).

Experience in Property Management and/or Work Order Software, i.e., Yardi preferred, MRI, SAP.

At Ethan Conrad Properties, we pride ourselves on our collaborative culture, which can be seen throughout every step of an ECP employee's journey. We offer generous benefits including competitive salaries, benefit offerings and a 401(k) plan with employer match. We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply.

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