Publicis Groupe
Senior Email Deliverability Manager
Publicis Groupe, Chicago, Illinois, United States, 60290
Publicis Groupe Senior Email Deliverability Manager Chicago, Illinois Apply Now
Important:
This is a hybrid-role working at least 2 days per week in the office.How You’ll Make an ImpactEpsilon is seeking a Senior Email Deliverability Manager to join our strong and steady Email team. You will support and improve deliverability processes, resulting in improved client satisfaction for one, if not many, of our high-value Automotive clients.Work together to win together:
The Senior Email Deliverability Manager will report to the Senior Vice President, Digital Services. You will work closely alongside our internal teams of Email Deliverability, Email Development, and Project Management.Innovate with purpose:
As part of the technical project management team, you will be responsible for driving solutions and services to address email channel deliverability challenges, managing and overseeing required processes, working with the Epsilon Deliverability Management team, developing new client-facing practices, and working with contacts at ISPs.What You’ll AchieveImpact:
You will be responsible for identifying emerging challenges and overseeing the implementation of appropriate email remedies. This is a matrix role and requires good interpersonal soft skills.Career Growth:
If successful, the Senior Email Deliverability Manager may gain exposure to other clients where you can make the most impact. You may also have an opportunity to level up to a Director role, helping to mentor more junior Email Deliverability Managers and hone your leadership skills.Who You AreWhat you’ll bring with you:Must be able to understand and manage the deliverability team’s day-to-day responsibilities:On-boarding, testing, and execution strategies to maximize email delivery rates.Monitor Epsilon systems, networks, and campaigns as well as ISP performance to identify early problems/trends.Oversee policy for standard deliverability procedures: Whitelisting, Feedback loops, escalations, blocking, absorption, SPAM filtering.Investigate, diagnose, and resolve deliverability and SPAM escalations.Oversee and manage third-party toolsets, vendors, and contracts supporting deliverability initiatives.Audit of technical sending practices.Evaluate retry times, greylisting, concurrent connections, throughput, and mail delays.Examine sending implementation to assess potential deliverability risks.Improve/automate processes for warming new sending IPs & Domains: validate authentication, confirm fully qualified domain, validate all appropriate DNS parts.Monitor for new filtering technology/techniques at ISPs and provide periodic write-ups of the industry landscape to the team.Initiative:
Assist ISP relations by leveraging learnings from both ISPs and clients to define deliverability platform features, services, and tools to enhance our deliverability offering.Problem Solving:
Track overall deliverability metrics and take appropriate action on emerging issues in addition to reporting general learnings.Collaboration:
Work with clients and client teams to discuss deliverability challenges and provide guidance. Work cross-functionally to establish processes and procedures that optimize deliverability.Organization:
Ability to manage time and resources and prioritize projects in a rapidly changing environment. Strong problem-solving skills - diagnosis, root-cause assessment, option evaluation, and resolution.Why you might stand out from other talent:Bachelor’s Degree in a relevant field; Graduate degree in either a technical discipline or business administration.5+ years of email deliverability management experience.Prior experience in email deliverability operations. Required experience with an ESP, ISP, or email authentication vendor.Demonstrate understanding of email, SMTP, MTAs, IP strategies, authentication technologies like DMARC, DKIM or SPF, reputation strategies, data hygiene, privacy, opt policies, anti-spam policies.Automotive Marketing Experience.QualificationsAdditional InformationEpsilon at Our COREEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions, and services.Epsilon is an Equal Opportunity Employer.
Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
#J-18808-Ljbffr
Important:
This is a hybrid-role working at least 2 days per week in the office.How You’ll Make an ImpactEpsilon is seeking a Senior Email Deliverability Manager to join our strong and steady Email team. You will support and improve deliverability processes, resulting in improved client satisfaction for one, if not many, of our high-value Automotive clients.Work together to win together:
The Senior Email Deliverability Manager will report to the Senior Vice President, Digital Services. You will work closely alongside our internal teams of Email Deliverability, Email Development, and Project Management.Innovate with purpose:
As part of the technical project management team, you will be responsible for driving solutions and services to address email channel deliverability challenges, managing and overseeing required processes, working with the Epsilon Deliverability Management team, developing new client-facing practices, and working with contacts at ISPs.What You’ll AchieveImpact:
You will be responsible for identifying emerging challenges and overseeing the implementation of appropriate email remedies. This is a matrix role and requires good interpersonal soft skills.Career Growth:
If successful, the Senior Email Deliverability Manager may gain exposure to other clients where you can make the most impact. You may also have an opportunity to level up to a Director role, helping to mentor more junior Email Deliverability Managers and hone your leadership skills.Who You AreWhat you’ll bring with you:Must be able to understand and manage the deliverability team’s day-to-day responsibilities:On-boarding, testing, and execution strategies to maximize email delivery rates.Monitor Epsilon systems, networks, and campaigns as well as ISP performance to identify early problems/trends.Oversee policy for standard deliverability procedures: Whitelisting, Feedback loops, escalations, blocking, absorption, SPAM filtering.Investigate, diagnose, and resolve deliverability and SPAM escalations.Oversee and manage third-party toolsets, vendors, and contracts supporting deliverability initiatives.Audit of technical sending practices.Evaluate retry times, greylisting, concurrent connections, throughput, and mail delays.Examine sending implementation to assess potential deliverability risks.Improve/automate processes for warming new sending IPs & Domains: validate authentication, confirm fully qualified domain, validate all appropriate DNS parts.Monitor for new filtering technology/techniques at ISPs and provide periodic write-ups of the industry landscape to the team.Initiative:
Assist ISP relations by leveraging learnings from both ISPs and clients to define deliverability platform features, services, and tools to enhance our deliverability offering.Problem Solving:
Track overall deliverability metrics and take appropriate action on emerging issues in addition to reporting general learnings.Collaboration:
Work with clients and client teams to discuss deliverability challenges and provide guidance. Work cross-functionally to establish processes and procedures that optimize deliverability.Organization:
Ability to manage time and resources and prioritize projects in a rapidly changing environment. Strong problem-solving skills - diagnosis, root-cause assessment, option evaluation, and resolution.Why you might stand out from other talent:Bachelor’s Degree in a relevant field; Graduate degree in either a technical discipline or business administration.5+ years of email deliverability management experience.Prior experience in email deliverability operations. Required experience with an ESP, ISP, or email authentication vendor.Demonstrate understanding of email, SMTP, MTAs, IP strategies, authentication technologies like DMARC, DKIM or SPF, reputation strategies, data hygiene, privacy, opt policies, anti-spam policies.Automotive Marketing Experience.QualificationsAdditional InformationEpsilon at Our COREEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions, and services.Epsilon is an Equal Opportunity Employer.
Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
#J-18808-Ljbffr