Salesforce Architect

JD

Experience in Service Cloud, Salesforce Case Management to record, track and solve customer issues by sales, service and support.

Experience on Salesforce's digital experience platform (DXP- Salesforce experience cloud) .

Delivering full lifecycle SFDC and Migration from legacy tools to Salesforce.

Design components using apex code and develop using extension, custom settings, visual force pages

Providing business solutions that may require Apex Language, Classes and Workflow, Triggers/Controllers or Visual Force Pages

Identify, escalate, and monitor technical issues to resolution

Mentor and manage teams of younger consultants to be able to keep project on time Quality Assurance review of work done by the team

Present architecture options and recommendations - including configuration vs

Evaluating new features and supporting the development of new business functions

Responding to support request training end users Creating reports and dashboards

Education:

Bachelors Degree