Tesla
Auto Claims Specialist
Tesla, Draper, Utah, United States, 84020
Auto Claims Specialist with the ability to communicate compassionately and effectively to resolve moderate exposure insurance claims. This person will also provide outstanding customer service and have the ability to handle a large volume of claims. This role will be working claims on a full claim ownership basis as the main point of contact for the customer until the claim has been resolved.
Responsibilities
Analyze, review, and interpret policies to assess coverage and liabilityHandle moderate to high complexity claims, including but not limited to contributory and comparative negligence, multi-vehicle losses with complex liability up to 4 vehicle, complex coverage investigations, property damage limits issues, claims involving SIU investigations, claims where insureds and claimants are represented by attorneysEstablish and maintain proper loss and expense reserves on all managed claimsDetermine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involvedDocument, verify and review damagesMake timely payments to insureds, claimants and shopsDaily contact with independent and other carrier adjusters, appraisers, insureds, claimants, attorneys, vendors, agents, and other related partiesRequirements
Bachelor's Degree or equivalent experience3+ years of experience handling claims, including understanding and interpreting auto policiesKnowledge of and adherence to the state laws and regulations governing the handling of auto liability claims as well as an understanding of insurance, claims, mathematics, construction, and auto physical damageState adjuster's license where domiciled or must obtain and adjuster's license within 90 days of employment if not already activeNon-resident adjuster's license where required in the states where we do businessExceptional organization skills while moving from task to task in a high pace environmentEffective verbal and written communication skillsCompensation and BenefitsBenefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)LGBTQ+ care concierge services401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program
Responsibilities
Analyze, review, and interpret policies to assess coverage and liabilityHandle moderate to high complexity claims, including but not limited to contributory and comparative negligence, multi-vehicle losses with complex liability up to 4 vehicle, complex coverage investigations, property damage limits issues, claims involving SIU investigations, claims where insureds and claimants are represented by attorneysEstablish and maintain proper loss and expense reserves on all managed claimsDetermine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involvedDocument, verify and review damagesMake timely payments to insureds, claimants and shopsDaily contact with independent and other carrier adjusters, appraisers, insureds, claimants, attorneys, vendors, agents, and other related partiesRequirements
Bachelor's Degree or equivalent experience3+ years of experience handling claims, including understanding and interpreting auto policiesKnowledge of and adherence to the state laws and regulations governing the handling of auto liability claims as well as an understanding of insurance, claims, mathematics, construction, and auto physical damageState adjuster's license where domiciled or must obtain and adjuster's license within 90 days of employment if not already activeNon-resident adjuster's license where required in the states where we do businessExceptional organization skills while moving from task to task in a high pace environmentEffective verbal and written communication skillsCompensation and BenefitsBenefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)LGBTQ+ care concierge services401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program