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Tbwa Chiat/Day Inc

Sr. Manager, Lead of Precision Media New Irvine, CA

Tbwa Chiat/Day Inc, Irvine, California, United States, 92713


Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.Much of our fan love and authentic connection with our communities are rooted in being rebels

with a

cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.About the Job:Taco Bell is on the lookout for a visionary Head of Precision Media to elevate our media strategies across first-party (1P) and third-party (3P) delivery programs, drive loyalty acquisition, enhance e-commerce retention, and spearhead customer-centric campaigns. This pivotal role will focus on driving repeat business and increasing frequency among our active user base through highly targeted and effective media strategies.In this role, you will shape and execute innovative media strategies designed to enhance customer engagement and retention. You will also lead media efforts with third-party delivery aggregators and vendors such as DoorDash, Uber Eats, and GrubHub, forging strategic partnerships to maximize impact and drive innovation.You will oversee, create and develop media strategies across diverse channels, including television, online video, digital, mobile, and paid social. You will drive our media initiatives to enhance customer engagement, boost loyalty, and achieve our marketing and media objectives.The Day-to-Day:Lead and develop innovative media strategies to enhance customer loyalty, acquisition, and retention, with a focus on driving repeat transactions and increasing customer frequency.Assist the Consumer Loyalty team to oversee cross-brand integrated loyalty offerings, including loyalty awareness, acquisition, engagement, and lifecycle marketing.Manage media agencies and partners to ensure the successful implementation of media strategies that achieve brand objectives.Oversee the operation and optimization of three distinct CDPs to leverage data for media strategy development. Utilize insights from CDPs to inform and refine media strategies for optimal performance.Lead media strategies for third-party delivery aggregators, including DoorDash, Uber Eats, and GrubHub. Forge and maintain strong relationships with key delivery and foodservice vendors to explore and implement innovative media solutions.Ensure alignment with brand KPIs and P&L targets, collaborating closely with Delivery and Loyalty teams and cross-functional partners to implement effective loyalty strategies.Partner with brand Head of Paid Media + Marcom, VP of Digital, CDO, Director of Loyalty and Director of Delivery, and channel leaders to attribute the full economic value of loyalty programs and delivery programs.Lead SEO strategy to enhance organic search visibility and drive traffic to digital properties.Lead and inspire a high-performing team to be customer-focused, innovative, and results-oriented.Is This You?Bachelor’s Degree required, MBA preferredMinimum 10+ years of relevant experience including experience in precision media, customer-led thinking at the agency, AdTech or client-sideMix of marketing expertise and strong business acumen, with extensive experience in media driving customer retention and loyalty marketingHas a background in digital media, particularly with omni-channel loyalty programsAs a leader you are strategic & analytical, an effective communicator, able to lead cross-functional teams and gain alignment across complex, matrixed organizations.Work-Hard, Play-Hard:Hybrid work schedule and year-round flex day FridayOnsite childcare through Bright HorizonsOnsite dining center and game room (yes, there is a Taco Bell inside the building)Onsite gym with fitness classes and personal trainer sessionsUp to 4 weeks of vacation per year plus holidays and time off for volunteeringGenerous parental leave for all new parents and adoption assistance program401(k) with a 6% matching contribution from Yum! Brands with immediate vestingComprehensive medical & dental including prescription drug benefits and 100% preventive careSalary Range: $148,700 to $175,000 annually + bonus eligibility + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.

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