Aimbridge Hospitality
General Manager
Aimbridge Hospitality, Eagan, Minnesota, United States,
Job Summary:
General Manager for the Candlewood Suites-IHG Extended Stay EagansThe General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision, and guidance to their management team and front-line associates. He or she will ensure that financial performance is optimized, that high-quality product and service levels are maintained, and that the hotel is operated in compliance with state, federal, and local regulations as well as Company and brand standards.The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands-on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests, clients, associates, ownership, corporate representatives, brand representatives, and key vendors.Responsibilities:Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR, and First Aid.Conduct daily ABR meetings focusing on prospecting and existing account calls and the potential business results of these calls in conjunction with the Director of Sales.Play a pivotal role in hotel sales efforts including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.Conduct weekly staff meetings including training sessions presented by managers and self using the steps to effective training.Meet all financial review dates and corporate directed programs in a timely fashion.Hold monthly financial reviews with all department managers and available supervisors.Ensure that all department heads maintain budgeted productivity levels and Aimbridge Hospitality's standard checkbook accounting procedures.Develop managers for future advancement through competency training and corporate-sponsored training programs.Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.Ensure that employees are attentive, friendly, courteous, and efficient in their interactions with guests, managers, and all other employees.Forecast monthly the hotel's financial position by estimating revenues and expenses.Prepare and conduct all management interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s.Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.Qualifications:At least 6 years progressive experience in a hotel or related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.Must have a valid driver's license for the applicable state.Must be able to convey information and ideas clearly.Must work well in stressful, high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace.Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries. Our associates are passionate about serving our guests and driving exceptional results.Benefits:Medical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanEEO Statement: Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
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General Manager for the Candlewood Suites-IHG Extended Stay EagansThe General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision, and guidance to their management team and front-line associates. He or she will ensure that financial performance is optimized, that high-quality product and service levels are maintained, and that the hotel is operated in compliance with state, federal, and local regulations as well as Company and brand standards.The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands-on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests, clients, associates, ownership, corporate representatives, brand representatives, and key vendors.Responsibilities:Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a name tag when working (per brand standards).Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR, and First Aid.Conduct daily ABR meetings focusing on prospecting and existing account calls and the potential business results of these calls in conjunction with the Director of Sales.Play a pivotal role in hotel sales efforts including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.Conduct weekly staff meetings including training sessions presented by managers and self using the steps to effective training.Meet all financial review dates and corporate directed programs in a timely fashion.Hold monthly financial reviews with all department managers and available supervisors.Ensure that all department heads maintain budgeted productivity levels and Aimbridge Hospitality's standard checkbook accounting procedures.Develop managers for future advancement through competency training and corporate-sponsored training programs.Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.Ensure that employees are attentive, friendly, courteous, and efficient in their interactions with guests, managers, and all other employees.Forecast monthly the hotel's financial position by estimating revenues and expenses.Prepare and conduct all management interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s.Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.Qualifications:At least 6 years progressive experience in a hotel or related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.Must have a valid driver's license for the applicable state.Must be able to convey information and ideas clearly.Must work well in stressful, high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace.Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries. Our associates are passionate about serving our guests and driving exceptional results.Benefits:Medical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanEEO Statement: Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
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