Leap Inc
Store Manager: Leap (Pop Up)
Leap Inc, Chicago, Illinois, United States, 60290
Our store teams are the heart of
Leap ! We are looking for an innovative and engaging
Store Manager
for
Pop Up
located in
Chicago, IL . This leader will build dynamic store teams to create exceptional customer experiences and drive store performance to achieve business goals.The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk.Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.What We’re Looking For:
Influence and inspire a team to create memorable in-store experiences and foster a positive environment.Ideate, create and execute action plans to drive sales and client engagement.Recruit top talent for all positions in store; Sales Associates and Sales Supervisors.Ensure store standards are maintained by delegating tasks amongst; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment).Curate and execute fruitful in-store activations and support with new store openings as needed.Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus.Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures.Build out team schedule while managing payroll effectively.Keep an agile work schedule to support business needs; including days, nights, weekends, holidays; must work 40hrs/week.2+ years of direct management experience.3+ years of customer service and/or retail experience; background in similar category preferred.Must be at least 18+ years of age.Maintain an active floor presence, including standing + walking for extended periods of time.Comfortability using a ladder and lifting a maximum of 50lbs.Who YOU Are:
People Leader - Effectively guides and motivates others through coaching and mentoring, training and building a bench of future leaders. Strategically delegates tasks to team members to build capabilities and maximize productivity.Customer Obsessed/Hospitality Driven - Seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.Adaptable & Entrepreneurial - Navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.Collaborator - Actively seeks and provides feedback, thrives on building relationships and working with teams.Professional - Punctual & reliable. Proven ability to handle customer inquiries, complaints, and requests with professionalism and empathy.Brand Advocate/Category Expert - Exhibits strong product knowledge and the ability to provide accurate and helpful information to customers.Detail Oriented - Operates with high efficiency and effectiveness, consistently produces polished and quality work.Measures of Success:
Employee Retention Rate: Ability to hire, develop, and promote team members.Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT).Clienteling: Client Outreach, Networking NPS (net promoter score).Ability to accomplish tasks + meet deadlines effectively.Leap Perks:
Unlimited PTO (blackout periods apply).Bonus Eligible.401K.Medical, Dental & Vision benefits.Employee discount + wardrobe allotment for participating Leap brands.If you’re passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match.
Leap.comSalary: 50k - 60k annually.In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
#J-18808-Ljbffr
Leap ! We are looking for an innovative and engaging
Store Manager
for
Pop Up
located in
Chicago, IL . This leader will build dynamic store teams to create exceptional customer experiences and drive store performance to achieve business goals.The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk.Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.What We’re Looking For:
Influence and inspire a team to create memorable in-store experiences and foster a positive environment.Ideate, create and execute action plans to drive sales and client engagement.Recruit top talent for all positions in store; Sales Associates and Sales Supervisors.Ensure store standards are maintained by delegating tasks amongst; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment).Curate and execute fruitful in-store activations and support with new store openings as needed.Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus.Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures.Build out team schedule while managing payroll effectively.Keep an agile work schedule to support business needs; including days, nights, weekends, holidays; must work 40hrs/week.2+ years of direct management experience.3+ years of customer service and/or retail experience; background in similar category preferred.Must be at least 18+ years of age.Maintain an active floor presence, including standing + walking for extended periods of time.Comfortability using a ladder and lifting a maximum of 50lbs.Who YOU Are:
People Leader - Effectively guides and motivates others through coaching and mentoring, training and building a bench of future leaders. Strategically delegates tasks to team members to build capabilities and maximize productivity.Customer Obsessed/Hospitality Driven - Seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.Adaptable & Entrepreneurial - Navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.Collaborator - Actively seeks and provides feedback, thrives on building relationships and working with teams.Professional - Punctual & reliable. Proven ability to handle customer inquiries, complaints, and requests with professionalism and empathy.Brand Advocate/Category Expert - Exhibits strong product knowledge and the ability to provide accurate and helpful information to customers.Detail Oriented - Operates with high efficiency and effectiveness, consistently produces polished and quality work.Measures of Success:
Employee Retention Rate: Ability to hire, develop, and promote team members.Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT).Clienteling: Client Outreach, Networking NPS (net promoter score).Ability to accomplish tasks + meet deadlines effectively.Leap Perks:
Unlimited PTO (blackout periods apply).Bonus Eligible.401K.Medical, Dental & Vision benefits.Employee discount + wardrobe allotment for participating Leap brands.If you’re passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match.
Leap.comSalary: 50k - 60k annually.In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
#J-18808-Ljbffr