TouchPoint
SR. DIRECTOR, RETAIL SERVICES - INDIANPOLIS, IN
TouchPoint, Indianapolis, Indiana, us, 46262
Salary:
Other Forms of Compensation:
Pay Grade:
16
TouchPoint, Support Services,
provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary The
Senior Director of Retail Dining Services
is an exciting opportunity for an upbeat, ambitious leader who is constantly seeking a better way to conduct business. Based at a prominent hospital in Indianapolis, this role manages the following: cafe, doctors lounge, Starbucks, and all catering within the hospital. You will lead a team of one manager and 25 associates. Generous paid time off, benefits, and annual bonus potential!
Key Responsibilities:
Leads salaried managers and hourly associates in the Food Service Department
Approximate: 20% financials; 50% maintain day to day operations, scheduling, EOM inventory, some ordering; 20% catering
Responsible for the overall direction, coordination, and evaluation of the account
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problems
Prepares and manages annual retail budget
Applies company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
Other duties as assigned
Preferred Qualifications:
B.S. Degree in Food Service Management or related field; or A.A. Degree plus four years of directly related experience preferred
Minimum of 2-5 years of related experience preferred, depending upon formal degree or training
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Confirmed understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management and coaching skills
Strong interpersonal skills, both written and verbal
Ability to communicate on various levels to include management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
ServSafe Certified
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates at Touchpoint are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Touchpoint maintains a drug-free workplace.
Req ID:
1351171
TouchPoint
JENNIFER PULLUM
#J-18808-Ljbffr
Other Forms of Compensation:
Pay Grade:
16
TouchPoint, Support Services,
provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary The
Senior Director of Retail Dining Services
is an exciting opportunity for an upbeat, ambitious leader who is constantly seeking a better way to conduct business. Based at a prominent hospital in Indianapolis, this role manages the following: cafe, doctors lounge, Starbucks, and all catering within the hospital. You will lead a team of one manager and 25 associates. Generous paid time off, benefits, and annual bonus potential!
Key Responsibilities:
Leads salaried managers and hourly associates in the Food Service Department
Approximate: 20% financials; 50% maintain day to day operations, scheduling, EOM inventory, some ordering; 20% catering
Responsible for the overall direction, coordination, and evaluation of the account
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problems
Prepares and manages annual retail budget
Applies company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
Other duties as assigned
Preferred Qualifications:
B.S. Degree in Food Service Management or related field; or A.A. Degree plus four years of directly related experience preferred
Minimum of 2-5 years of related experience preferred, depending upon formal degree or training
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Confirmed understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management and coaching skills
Strong interpersonal skills, both written and verbal
Ability to communicate on various levels to include management, client, customer and associate levels
Excellent financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
ServSafe Certified
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates at Touchpoint are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Touchpoint maintains a drug-free workplace.
Req ID:
1351171
TouchPoint
JENNIFER PULLUM
#J-18808-Ljbffr