Williams Lea Group Limited
Administrative Associate - Mon - Fri 9:30am-6pm
Williams Lea Group Limited, Wheeling, West Virginia, United States, 26003
Williams Lea is hiring for a Administrative Associate for our wheeling, WV office to work Monday to Friday 9:30 am to 6:00 pm!
Pay:
$16.35/hour
Benefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Company Provided ParkingAdditional Employee Perks and DiscountsThe Administrative Associate is a professional delivering exceptional customer service to external stakeholders.
Job Duties
Utilize appropriate logs and/or tracking software for all administrative workThoroughly assess job requests and ensure appropriate completion of job tasks throughout task life cycle.Perform work in administrative support, including, but not limited to, answering phone line, providing customer service, editing documents for communications/memos/presentations, data entry for expense/time/other, creating reservations/scheduling (Meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail supportUse established procedures, standards, and formats to complete administrative requests to client satisfactionCommunicate with team members, lead, supervisor or client on job or deadline concernsMeet contracted deadlines for service delivery to our clientsTroubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform quality assurance on work of others, as requestedAdhere to Williams Lea policies, in addition to client policiesUse equipment and supplies in a cost efficient mannerJob Qualifications
High school diploma or equivalentMinimum (1) year administrative support experience preferably in a legal, banking or large corporate environmentSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skillsFamiliar with other software programs for providing administrative supportStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functionsMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationships
Who we are:
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
Pay:
$16.35/hour
Benefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Company Provided ParkingAdditional Employee Perks and DiscountsThe Administrative Associate is a professional delivering exceptional customer service to external stakeholders.
Job Duties
Utilize appropriate logs and/or tracking software for all administrative workThoroughly assess job requests and ensure appropriate completion of job tasks throughout task life cycle.Perform work in administrative support, including, but not limited to, answering phone line, providing customer service, editing documents for communications/memos/presentations, data entry for expense/time/other, creating reservations/scheduling (Meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail supportUse established procedures, standards, and formats to complete administrative requests to client satisfactionCommunicate with team members, lead, supervisor or client on job or deadline concernsMeet contracted deadlines for service delivery to our clientsTroubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform quality assurance on work of others, as requestedAdhere to Williams Lea policies, in addition to client policiesUse equipment and supplies in a cost efficient mannerJob Qualifications
High school diploma or equivalentMinimum (1) year administrative support experience preferably in a legal, banking or large corporate environmentSkilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skillsFamiliar with other software programs for providing administrative supportStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functionsMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationships
Who we are:
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq