State of Oregon
Sr. Avatar Business Analyst-OPA 3
State of Oregon, Salem, Oregon, us, 97308
Initial Posting Date:09/13/2024
Application Deadline:09/23/2024
Agency:Oregon Health Authority
Salary Range:$5,747 - $8,831
Position Type:Employee
Position Title:Sr. Avatar Business Analyst-OPA 3
Job Description:
Sr. Avatar Business Analyst-Operations & Policy Analyst 3
The
Technology Services Department within the Oregon State Hospital (OSH)
in Salem is seeking a Sr. Avatar Business Analyst to join our team.
The primary purpose of the Senior Avatar Business Analyst is:
To manage the process for new information systems and modifications to existing systems to ensure business needs are met, primarily OSH's Electronic Health Record system (EHR), Avatar. Avatar is the primary medical records database for the Oregon State Hospital, utilized by 2400 staff to directly evaluate, diagnose, and treat psychiatric patients in their recovery. Staff includes doctors, nurses, mental health technicians, and pharmacists and the stored data is used to make statewide decisions on policy, process, and patient care. to implement process reengineering to ensure work processes and business requirements are in alignment, including consulting to hospital leadership for strategic projects and leading other Business Analyst in implementing technology solutions. to direct the preparation and execution plans to align technology, business requirements, and business processes, including technology configuration, documentation, and training as assigned, to perform software configuration according to these requirements, processes, and plans. to establish and communicate standards so that other Business Analysts working on the same software, and/or with the same units within OSH, are providing documents, processes, plans, and functions consistent with each other.
*This position is elegible for
telecommuting.
What you will do!
Develop mid and longer-range plans for Avatar by consulting with hospital leadership and Avatar account team.Identify key improvements, implement improvements, and measure success and effectiveness of Avatar.Manage system implementation.
Evaluating system design options and how they align with State of Oregon policies by consulting with hospital executives and critical stakeholders.Making EHR system design and policy recommendations.Configuring applications per OSH policies and adopted designs.Developing and executing test plans, including "system testing" and "regression testing"; and collaborating with project managers to develop project plans, including project schedules, and tracking assigned project tasks.Lead planning initiatives, in conjunction with stakeholders, information system staff, and other agencies, by formulating detailed policies, protocols, processes, and procedures, and in alignment with those documents, analyzing and planning for system acquisition and system configuration activities such as:
Project initiation documents including project summaries, business cases, project charters, options analyses, and impact analyses, implementation timelines etc.Procurement documents including Requests for Information, Requests for Proposal, statements of work, etc.Design and development documents including functional requirements, mock-ups, specifications, use cases, traceability matrices, etc.Create and maintain
standards
documents to promote consistency of work products produced by the Business Analysts working with the same software and/or the same disciplines or units within OSH; and alignment with OSH clinical and administrative operations.
Standards cover :
Requirements and business-analysis documentsProcess maps and process documentationImplementation plansSoftware-configuration style guidesand other artifacts as assignedPublish these
standards
documents in SharePoint; explain them to fellow Tech Services Business Analysts, and other appropriate Tech Services and OIS colleagues; and provide consultative advice about these documents and how to apply them.
Evaluate work products of other Tech Services Business Analysts as assigned, identifying compliance with applicable standards.
Working in conjunction with stakeholders, project team, information system staff, and other agencies to analyze, plan, and document system implementation activities such as:
Implementation plansCommunication plansData conversion plansTesting plansMaintenance and support plansSupport application users and application operations by:
Conducting and assisting in training sessionsAnswering questionsCoordinating & supporting user-acceptance-test activitiesProviding application troubleshootingSupporting system security policies and proceduresEvaluating effectiveness of software, configurations, and processes through comprehensive operational research.Normal work hours are Monday through Friday 8:00am to 5:00pm. Extended hours may be required in the evenings or on weekends as the department is subject to fluctuating workloads and priorities. Extensive use of the computer telephone, and fax machines. Occasional contact with patients with mental illness, other agency representatives, and members of the public. Incidental local and in-state travel is required.
What's in it for you?
A position where your input and contributions impact Oregonians11 paid holidays per year8hours of vacation leave and 8 hours of sick leave per month, and many other paid leave daysNearly unbeatable
medical, vision, and dental benefitsPension and retirement programsEmployee Assistance PlanFlexible Spending accountsThis posting will be used to fill one Permanent, full-time position. This position is represented by a union, SEIU.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA's health equity definition is "Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices." OHA's 10-year goal is to eliminate health inequities. Click
here
, t
o learn more about OHA's mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, Information Technology or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work in a technical environment.OR;Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Special Qualifications
This position will participate as part of a team in the decision making regarding all aspects of use, improvement, and effectiveness of Avatar.
Ability to exercise independent judgment on the methods, forms, programming, and use of Avatar based on executive strategic direction.Be able to make decisions with minimal oversight regarding changes and improvements to Avatar. These decisions will lead to the successful implementation of Avatar and process changes that will span multiple OSH campuses across the state and may secondarily affect systems and processes in other agencies or divisions such as the Oregon Health Authority, Office of Information Systems, other private and public health care organizations in the state. This includes decisions on how confidential (HIPPA) data is shared with other entities via Avatar. The effect of decisions will impact patients and staff at OSH as well as outside groups that receive or send HIPAA information from and to Avatar. These effects may include, but are not limited to, enhanced treatment, safety and care of patients, increased or decreased recidivism, operational efficiencies, importation of best practices from other institutions, other similar outcomes, and the overall success or failure of information technology.How to apply:
Complete the online applicationAttach a Cover Letter describing how your education and/or experience meets the minimum and special qualifications listed aboveAttach ResumePlease ensure you've provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call Melissa Perez.
Voice: [503-209-7058] (TTY 711)
Email: melissa.m.perez@oha.oregon.gov
Additional Information:
After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:
Veterans Resources .Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test; this includes marijuana due the use of federal funds within Oregon State Hospital.Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancies and may be used to fill future vacancies as they occur.Helpful Tips:
Allow yourself plenty of time to complete and submit the application, resume, and cover letter.Workday will timeout after 15 minutes of inactivity.This posting closes at 11:59 PM on the close date listed.Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.Workday performs best in Google Chrome.Applicant Help and Support
webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the
Pay Equity Project
homepage. To learn more about OHA's mission, vision, and core values,
click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Application Deadline:09/23/2024
Agency:Oregon Health Authority
Salary Range:$5,747 - $8,831
Position Type:Employee
Position Title:Sr. Avatar Business Analyst-OPA 3
Job Description:
Sr. Avatar Business Analyst-Operations & Policy Analyst 3
The
Technology Services Department within the Oregon State Hospital (OSH)
in Salem is seeking a Sr. Avatar Business Analyst to join our team.
The primary purpose of the Senior Avatar Business Analyst is:
To manage the process for new information systems and modifications to existing systems to ensure business needs are met, primarily OSH's Electronic Health Record system (EHR), Avatar. Avatar is the primary medical records database for the Oregon State Hospital, utilized by 2400 staff to directly evaluate, diagnose, and treat psychiatric patients in their recovery. Staff includes doctors, nurses, mental health technicians, and pharmacists and the stored data is used to make statewide decisions on policy, process, and patient care. to implement process reengineering to ensure work processes and business requirements are in alignment, including consulting to hospital leadership for strategic projects and leading other Business Analyst in implementing technology solutions. to direct the preparation and execution plans to align technology, business requirements, and business processes, including technology configuration, documentation, and training as assigned, to perform software configuration according to these requirements, processes, and plans. to establish and communicate standards so that other Business Analysts working on the same software, and/or with the same units within OSH, are providing documents, processes, plans, and functions consistent with each other.
*This position is elegible for
telecommuting.
What you will do!
Develop mid and longer-range plans for Avatar by consulting with hospital leadership and Avatar account team.Identify key improvements, implement improvements, and measure success and effectiveness of Avatar.Manage system implementation.
Evaluating system design options and how they align with State of Oregon policies by consulting with hospital executives and critical stakeholders.Making EHR system design and policy recommendations.Configuring applications per OSH policies and adopted designs.Developing and executing test plans, including "system testing" and "regression testing"; and collaborating with project managers to develop project plans, including project schedules, and tracking assigned project tasks.Lead planning initiatives, in conjunction with stakeholders, information system staff, and other agencies, by formulating detailed policies, protocols, processes, and procedures, and in alignment with those documents, analyzing and planning for system acquisition and system configuration activities such as:
Project initiation documents including project summaries, business cases, project charters, options analyses, and impact analyses, implementation timelines etc.Procurement documents including Requests for Information, Requests for Proposal, statements of work, etc.Design and development documents including functional requirements, mock-ups, specifications, use cases, traceability matrices, etc.Create and maintain
standards
documents to promote consistency of work products produced by the Business Analysts working with the same software and/or the same disciplines or units within OSH; and alignment with OSH clinical and administrative operations.
Standards cover :
Requirements and business-analysis documentsProcess maps and process documentationImplementation plansSoftware-configuration style guidesand other artifacts as assignedPublish these
standards
documents in SharePoint; explain them to fellow Tech Services Business Analysts, and other appropriate Tech Services and OIS colleagues; and provide consultative advice about these documents and how to apply them.
Evaluate work products of other Tech Services Business Analysts as assigned, identifying compliance with applicable standards.
Working in conjunction with stakeholders, project team, information system staff, and other agencies to analyze, plan, and document system implementation activities such as:
Implementation plansCommunication plansData conversion plansTesting plansMaintenance and support plansSupport application users and application operations by:
Conducting and assisting in training sessionsAnswering questionsCoordinating & supporting user-acceptance-test activitiesProviding application troubleshootingSupporting system security policies and proceduresEvaluating effectiveness of software, configurations, and processes through comprehensive operational research.Normal work hours are Monday through Friday 8:00am to 5:00pm. Extended hours may be required in the evenings or on weekends as the department is subject to fluctuating workloads and priorities. Extensive use of the computer telephone, and fax machines. Occasional contact with patients with mental illness, other agency representatives, and members of the public. Incidental local and in-state travel is required.
What's in it for you?
A position where your input and contributions impact Oregonians11 paid holidays per year8hours of vacation leave and 8 hours of sick leave per month, and many other paid leave daysNearly unbeatable
medical, vision, and dental benefitsPension and retirement programsEmployee Assistance PlanFlexible Spending accountsThis posting will be used to fill one Permanent, full-time position. This position is represented by a union, SEIU.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA's health equity definition is "Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices." OHA's 10-year goal is to eliminate health inequities. Click
here
, t
o learn more about OHA's mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, Information Technology or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work in a technical environment.OR;Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Special Qualifications
This position will participate as part of a team in the decision making regarding all aspects of use, improvement, and effectiveness of Avatar.
Ability to exercise independent judgment on the methods, forms, programming, and use of Avatar based on executive strategic direction.Be able to make decisions with minimal oversight regarding changes and improvements to Avatar. These decisions will lead to the successful implementation of Avatar and process changes that will span multiple OSH campuses across the state and may secondarily affect systems and processes in other agencies or divisions such as the Oregon Health Authority, Office of Information Systems, other private and public health care organizations in the state. This includes decisions on how confidential (HIPPA) data is shared with other entities via Avatar. The effect of decisions will impact patients and staff at OSH as well as outside groups that receive or send HIPAA information from and to Avatar. These effects may include, but are not limited to, enhanced treatment, safety and care of patients, increased or decreased recidivism, operational efficiencies, importation of best practices from other institutions, other similar outcomes, and the overall success or failure of information technology.How to apply:
Complete the online applicationAttach a Cover Letter describing how your education and/or experience meets the minimum and special qualifications listed aboveAttach ResumePlease ensure you've provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help?
If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call Melissa Perez.
Voice: [503-209-7058] (TTY 711)
Email: melissa.m.perez@oha.oregon.gov
Additional Information:
After submitting your online application, log in to your Workday account to review and finalize any pending tasks or required actions that are necessary to complete the application process.The salary listed is at the non-PERS rate. Public Employee Retirement System (PERS) eligible employees will have their base salary increased by 6.95% and pay the 6% employee contribution to PERS. If you are not yet PERS eligible, the 6.95% pay increase and employee contribution will be effective upon PERS eligibility.Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:
Veterans Resources .Visa Sponsorship: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.Pre-employment Drug Test: Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test; this includes marijuana due the use of federal funds within Oregon State Hospital.Future Vacancies: This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancies and may be used to fill future vacancies as they occur.Helpful Tips:
Allow yourself plenty of time to complete and submit the application, resume, and cover letter.Workday will timeout after 15 minutes of inactivity.This posting closes at 11:59 PM on the close date listed.Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.Be sure to check both your email and Workday account for updates regarding this recruitment, you must have a valid email address to apply.Workday performs best in Google Chrome.Applicant Help and Support
webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the
Pay Equity Project
homepage. To learn more about OHA's mission, vision, and core values,
click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.