City of Los Angeles, CA
VOLUNTEER COORDINATOR
City of Los Angeles, CA, Los Angeles, California, United States, 90079
Salary:
$72,683.00 - $106,279.00 Annually
Location :
CITY OF LOS ANGELES, CA
Job Type:
FULL-TIME
Job Number:
2495 O 2024/09/13 R
Department:
ALL DEPARTMENTS
Opening Date:
09/13/2024
Closing Date:
9/26/2024 11:59 PM Pacific
DUTIES
ANNUAL SALARY
$72,683 to $106,279
(Salary will be effective on September 22, 2024)
NOTE
:
Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
A Volunteer Coordinator plans, develops, and coordinates volunteer programs for a City department, including the development of job descriptions, recruitment strategies and volunteer training programs; trains permanent staff in methods of using volunteers; and designs and implements policies and procedures for a department's volunteer program.
REQUIREMENT(S)/MINIMUM QUALIFICATION(S)
Graduation from an accredited four-year college or university;
andTwo years of full-time professional experience planning, developing, and coordinating volunteer programs.PROCESS NOTES
Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found atFor qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their degree to their on-line application at the time of filing in the Attachments section.WHERE TO APPLY & APPLICATION DEADLINE
Applications will only be accepted on-line.
When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon.
On-line job bulletins are also available at
NOTE
:
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.
APPLICATION DEADLINE
Applications must be received by THURSDAY, SEPTEMBER 26, 2024.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applications submitted during the filing period may be kept on file in the event that additional applicants need to be tested to meet hiring needs.
SELECTION PROCESS
Examination Weights:
Essay: Advisory
Interview: 100%
The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Self-Management; Customer Service; Oral Communication; Written Communication; Process Improvement; Leadership; Job Knowledge, including knowledge of: volunteer management concepts and best practices; methods and techniques used to compile, organize, analyze, document, present, and/or maintain data, information, and records related to volunteer program activities; outreach practices used to promote volunteer opportunities, programs, and/or events, including the use of social media platforms and other traditional forms of media; and other necessary knowledge, skills, and abilities.
Additional job analysis information can be obtained by going to and clicking on Competencies under Volunteer Coordinator.
Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of a Volunteer Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process.
The advisory essay will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates will be required to complete the on-line advisory essay between
TUESDAY, NOVEMBER 5, 2024 and TUESDAY, NOVEMBER 12, 2024 . Candidates who fail to complete the advisory essay as instructed may be disqualified.
Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. It is anticipated that interviews will begin during the period of
DECEMBER 2, 2024 to DECEMBER 13, 2024.
NOTES
:
This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained atApplications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.
Notice:
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.
THIS EXAMINATION IS TO BE GIVEN
ONLY ON AN OPEN COMPETITIVE BASIS
The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
For additional information and FAQs regarding the City's hiring process, please go to: http://per.lacity.org/faqs/employment-testing-process.html
There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:
01
To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:
-Working E-mail address-Telephone Number-Official social security number
I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.
I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.
I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.
I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add info@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as "spam" or "junk" mail.
I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.02
I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.
I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.
I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.
In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.
I have read these statements to their entirety and understand them completely and to their fullest.03
I am currently:
A City of Los Angeles employee having received a regular appointment.An exempt or emergency City of Los Angeles employee, but have civil service status.An exempt or emergency City of Los Angeles employee, without receiving civil service status.A City of Los Angeles employee in a temporary training position.A City of Los Angeles employee on a part-time basis.On a regular reserve list for the City of Los Angeles.Not employed with the City of Los Angeles.
04
REQUIREMENT #1 - Education:I have GRADUATED from an accredited four-year college or university.IMPORTANT NOTES:I understand that qualifying education MUST be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdfI understand that I MUST list my school name and location, type of degree earned and major in the Education Section of the on-line application. I understand that failure to provide this information may result in my application not being considered further in this examination.I understand that in order to expedite the process of providing proof of education to the Personnel Department,
I am encouraged to attach a copy of my qualifying degree to my on-line application at the time of filing in the Attachment's section.
YesThis statement does not apply to me
05
REQUIREMENT #2 - Experience:I have the following amount of full-time professional experience planning, developing, and coordinating volunteer programs:IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
11 months or less12 months to 23 months24 months or moreThis statement does not apply to me
06
REQUIREMENT #2 - Experience:The full-time professional experience I am claiming in Supplemental Question #5, includes the following (please select all that apply):IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
Planning volunteer programsDeveloping volunteer programsCoordinating volunteer programsThis statement does not apply to me
07
REQUIREMENT #2 - Experience:For the full-time professional experience claimed in Supplemental Questions #5 and #6, please provide examples of your experience planning, developing, and coordinating volunteer programs and the
employer(s)
where you gained this experience in the text box below:If this statement does not apply to you, please enter "N/A".IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
08
IMPORTANT NOTE: I have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.
I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.
You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission .
Yes, I have read the above statements carefully and understand them to their fullest.
Required Question
$72,683.00 - $106,279.00 Annually
Location :
CITY OF LOS ANGELES, CA
Job Type:
FULL-TIME
Job Number:
2495 O 2024/09/13 R
Department:
ALL DEPARTMENTS
Opening Date:
09/13/2024
Closing Date:
9/26/2024 11:59 PM Pacific
DUTIES
ANNUAL SALARY
$72,683 to $106,279
(Salary will be effective on September 22, 2024)
NOTE
:
Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
A Volunteer Coordinator plans, develops, and coordinates volunteer programs for a City department, including the development of job descriptions, recruitment strategies and volunteer training programs; trains permanent staff in methods of using volunteers; and designs and implements policies and procedures for a department's volunteer program.
REQUIREMENT(S)/MINIMUM QUALIFICATION(S)
Graduation from an accredited four-year college or university;
andTwo years of full-time professional experience planning, developing, and coordinating volunteer programs.PROCESS NOTES
Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found atFor qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their degree to their on-line application at the time of filing in the Attachments section.WHERE TO APPLY & APPLICATION DEADLINE
Applications will only be accepted on-line.
When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon.
On-line job bulletins are also available at
NOTE
:
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.
APPLICATION DEADLINE
Applications must be received by THURSDAY, SEPTEMBER 26, 2024.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applications submitted during the filing period may be kept on file in the event that additional applicants need to be tested to meet hiring needs.
SELECTION PROCESS
Examination Weights:
Essay: Advisory
Interview: 100%
The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Self-Management; Customer Service; Oral Communication; Written Communication; Process Improvement; Leadership; Job Knowledge, including knowledge of: volunteer management concepts and best practices; methods and techniques used to compile, organize, analyze, document, present, and/or maintain data, information, and records related to volunteer program activities; outreach practices used to promote volunteer opportunities, programs, and/or events, including the use of social media platforms and other traditional forms of media; and other necessary knowledge, skills, and abilities.
Additional job analysis information can be obtained by going to and clicking on Competencies under Volunteer Coordinator.
Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of a Volunteer Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process.
The advisory essay will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates will be required to complete the on-line advisory essay between
TUESDAY, NOVEMBER 5, 2024 and TUESDAY, NOVEMBER 12, 2024 . Candidates who fail to complete the advisory essay as instructed may be disqualified.
Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. It is anticipated that interviews will begin during the period of
DECEMBER 2, 2024 to DECEMBER 13, 2024.
NOTES
:
This examination is based on a validation study.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained atApplications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% or higher is required to be placed on the eligible list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.
Notice:
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.
THIS EXAMINATION IS TO BE GIVEN
ONLY ON AN OPEN COMPETITIVE BASIS
The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
For additional information and FAQs regarding the City's hiring process, please go to: http://per.lacity.org/faqs/employment-testing-process.html
There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:
01
To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:
-Working E-mail address-Telephone Number-Official social security number
I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.
I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.
I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.
I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add info@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as "spam" or "junk" mail.
I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.02
I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.
I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.
I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.
In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.
I have read these statements to their entirety and understand them completely and to their fullest.03
I am currently:
A City of Los Angeles employee having received a regular appointment.An exempt or emergency City of Los Angeles employee, but have civil service status.An exempt or emergency City of Los Angeles employee, without receiving civil service status.A City of Los Angeles employee in a temporary training position.A City of Los Angeles employee on a part-time basis.On a regular reserve list for the City of Los Angeles.Not employed with the City of Los Angeles.
04
REQUIREMENT #1 - Education:I have GRADUATED from an accredited four-year college or university.IMPORTANT NOTES:I understand that qualifying education MUST be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdfI understand that I MUST list my school name and location, type of degree earned and major in the Education Section of the on-line application. I understand that failure to provide this information may result in my application not being considered further in this examination.I understand that in order to expedite the process of providing proof of education to the Personnel Department,
I am encouraged to attach a copy of my qualifying degree to my on-line application at the time of filing in the Attachment's section.
YesThis statement does not apply to me
05
REQUIREMENT #2 - Experience:I have the following amount of full-time professional experience planning, developing, and coordinating volunteer programs:IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
11 months or less12 months to 23 months24 months or moreThis statement does not apply to me
06
REQUIREMENT #2 - Experience:The full-time professional experience I am claiming in Supplemental Question #5, includes the following (please select all that apply):IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
Planning volunteer programsDeveloping volunteer programsCoordinating volunteer programsThis statement does not apply to me
07
REQUIREMENT #2 - Experience:For the full-time professional experience claimed in Supplemental Questions #5 and #6, please provide examples of your experience planning, developing, and coordinating volunteer programs and the
employer(s)
where you gained this experience in the text box below:If this statement does not apply to you, please enter "N/A".IMPORTANT NOTES:You MUST provide
detailed information, including examples
of your experience
planning ,
developing , and
coordinating
volunteer programs in the work experience section of your application. Failure to provide this information may result in your disqualification from this examination.For qualifying work experience gained outside of the City of Los Angeles, the term "professional experience" applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position.
Therefore, to be considered "professional," non-City qualifying experience must be gained in positions after obtaining a four-year degree.*** Direct supervision of individual volunteers without responsibility for an overall volunteer program will not meet Requirement #2.
08
IMPORTANT NOTE: I have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.
I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.
You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission .
Yes, I have read the above statements carefully and understand them to their fullest.
Required Question