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Delaware Technical Community College

Academic Counselor

Delaware Technical Community College, Dover, Delaware, United States, 19904


Work Schedule:

M, T, R, F 8:30 a.m. – 4:30 p.m. and Wednesday 10 a.m. - 6 p.m. Occasional weekend and additional evening hours as needs arise.Salary:

Based on education and experience.Classification Information:Classification Title:

Academic CounselorJob Code:

3006 (FT), 3506 (PT)FLSA:

ExemptPosition Pay Grade:

Salary Plan APosition Type:

Full-TimeSummary Statement:

The incumbent provides comprehensive educational support for student success at Delaware Tech and facilitates learning through advising, teaching, and engaging students. The incumbent is responsible for enrollment management, ensuring prospective and returning students have the resources they need to begin and complete their educational goals.Nature and Scope:

This position typically reports to the dean of student affairs. The incumbent is responsible for providing educational support from recruitment to graduation. The incumbent promotes student success by assisting prospective students in completing the steps to enrollment, providing academic advising, guiding students in identifying career objectives, developing and delivering workshops, teaching student success courses, and facilitating other co-curricular activities that support student learning, engagement, retention, and completion. Typical interactions include students, family members, faculty, staff, administrators, and community partners.Principal Accountabilities:Provides comprehensive advising to students to include initial, proactive, and career advising.Provides user-friendly services and access to information that assists prospective students with application and enrollment.Provides comprehensive financial aid information and counseling to prospective and current students, including application procedures for completing the financial aid process, requirements for continued eligibility, expectations for maintaining satisfactory academic progress, and related financial aid matters.Plans and delivers programs, activities, and experiences that enhance student development, learning, and engagement.Assists students with developing strategies that support effective problem-solving, decision-making, adjustment to college, student development, and academic success.Participates as an active member of an academic program’s advisement team.Provides coordination, services, activities, experiences, and learning opportunities for areas such as student success course curricula, international students, athletes, and veterans/service members.Teaches student success courses for new and returning students.Facilitates enrollment management by managing prospective student caseloads and monitoring academic performance, attendance, and retention.Identifies and provides outreach to students who are experiencing academic difficulty and provides assistance to help students successfully continue pursuit of their educational goals.Refers students to appropriate community service agencies for assistance with needs beyond the mission and services of the College.Assists with leading, planning, and implementing special events and initiatives.Leads and/or serves on campus and collegewide committees.Performs other related duties as required.Knowledge Skills and Abilities:Technical Competencies:Applies current student affairs theories and best practices.Knowledge of enrollment management strategies in admissions, financial aid, or retention programs.Ability to teach college level student success courses.Knowledge of academic and career advising strategies.Knowledge of community resources.Knowledge of student records systems.Behavioral Competencies:Ability to effectively communicate and relate to a diverse population.Strong interpersonal and customer service skills.Communicates clearly and effectively, both verbally and in writing.Demonstrates high standards of honesty, integrity, trust, and commitment to College values.Builds and maintains mutually beneficial relationships.Leadership Competencies:Demonstrates ability to work collaboratively with others.Maintains a focus on desired outcomes and strategies.Supports cultural awareness and diversity.Manages and resolves conflict in a positive manner.Minimum Qualifications:Bachelor’s degree in a relevant field (master’s degree is preferred). Four (4) years of academic advisement or enrollment management experience (student affairs experience at the college/university level is preferred).Posting Number:

REG4358PONumber of Vacancies:

1Desired Start Date:

10/07/2024Open Date:

09/16/2024Close Date:

Open Until Filled: YesSupplemental Questions

Required fields are indicated with an asterisk (*).Required Documents

Required Documents:ResumeUnofficial TranscriptsOptional Documents:Cover Letter/Letter of ApplicationTeaching PhilosophyWriting SampleCurriculum VitaeOther DocumentMulti MediaFirst Letter of ReferenceSecond Letter of ReferenceCertificates

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