New England Innovation Academy
Communications Coordinator
New England Innovation Academy, Marlborough, Massachusetts, us, 01752
Position SummaryNew England Innovation Academy is seeking a highly motivated Communications Coordinator to join our marketing content team. This individual will manage all internal and external communications and databases for the school. The ideal candidate will have excellent written and verbal communication skills, design skills, and experience with Blackbaud content management systems.NEIA employees are expected to embody NEIA’s principles of empathy, equity, personalization, authentic work, and collaboration in all work activities and actions.Essential Duties and Responsibilities
include, but are not limited to, the following:Partner with the Head of Enrollment, Interim Head of School, and Director of Strategic Marketing to develop and execute communication strategies for the school.Partner with Head of Collaborations on auxiliary and summer programming communication strategies.Create and manage the school’s internal and external communications including content within the Blackbaud system.Develop and execute a strategic communication plan that aligns with the school’s goals and objectives. Ensure that all communication materials, including, but not limited to emails, newsletters, flyers, presentations, and other promotional materials reflect NEIA’s brand and messaging consistently.Manage and maintain the school’s database and email communications.Ensure timely and effective communications with students, parents, and staff through various channels. Collaborate with different departments to gather and disseminate important information to ensure consistent and effective messaging.Work with senior leadership to publish an annual calendar and keep events updated in the Blackbaud system.Collaborate with Digital Content Manager to develop social media campaigns to enhance the school’s online presence and communication engagement.Stay up-to-date with industry developments and trends.Plan, create, coordinate, and disseminate communications for NEIA.Promote school events through various communication channels. Coordinate with event organizers to ensure effective communication and publicity.Gather information and review material necessary for creating and distributing the school’s newsletter, “The Beat,” the Daily Bulletin, and other school-wide events.Forward notices and send invitations to appropriate groups and track the attendance for these notices and invitations.Build and maintain positive relationships with community stakeholders. Represent the school at community events and activities to enhance its visibility and reputation.Partner with Designer in Residence & Director of Branding to ensure the integrity and consistency of NEIA’s editorial and visual brand and design standards.Attend school social and promotional events as needed.Perform other duties and responsibilities as assigned and required by the position and the school.Support the Director of Strategic Marketing with crisis communication. Help develop and implement crisis communication plans; be the point of contact for media during crisis, ensuring accurate and timely information dissemination.Education and/or ExperienceBachelor's degree in Marketing, Communications, Education or a related field.At least 3 years of experience in communications and/or marketing.Strong design skills, including experience with Adobe Creative Suite.Excellent written and verbal communication skills.Experience with Blackbaud system, Microsoft Suite of Products, WordPress, MailChimp.Ability to work independently and as part of a team.QualificationsSuperb writing skills.Able to present technical information and effectively communicate across all levels of the school.Possesses the energy, passion, and enthusiasm to drive continuous improvement.Maintains an external focus, understanding customer needs, market trends, and the competitive landscape in the industry.Demonstrates clear thinking by simplifying strategy into specific actions with direct accountability, making decisions with speed and accuracy based on the best available information, and communicating priorities clearly & concisely.Excellent time management skills, and the ability to prioritize work and maintain a schedule of deliverables.Demonstrated collaboration, negotiation and conflict resolution skills, ability to lead, acknowledge, develop, communicate, and implement a strategy to deliver results.Be passionately engaged in the life of the school.
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include, but are not limited to, the following:Partner with the Head of Enrollment, Interim Head of School, and Director of Strategic Marketing to develop and execute communication strategies for the school.Partner with Head of Collaborations on auxiliary and summer programming communication strategies.Create and manage the school’s internal and external communications including content within the Blackbaud system.Develop and execute a strategic communication plan that aligns with the school’s goals and objectives. Ensure that all communication materials, including, but not limited to emails, newsletters, flyers, presentations, and other promotional materials reflect NEIA’s brand and messaging consistently.Manage and maintain the school’s database and email communications.Ensure timely and effective communications with students, parents, and staff through various channels. Collaborate with different departments to gather and disseminate important information to ensure consistent and effective messaging.Work with senior leadership to publish an annual calendar and keep events updated in the Blackbaud system.Collaborate with Digital Content Manager to develop social media campaigns to enhance the school’s online presence and communication engagement.Stay up-to-date with industry developments and trends.Plan, create, coordinate, and disseminate communications for NEIA.Promote school events through various communication channels. Coordinate with event organizers to ensure effective communication and publicity.Gather information and review material necessary for creating and distributing the school’s newsletter, “The Beat,” the Daily Bulletin, and other school-wide events.Forward notices and send invitations to appropriate groups and track the attendance for these notices and invitations.Build and maintain positive relationships with community stakeholders. Represent the school at community events and activities to enhance its visibility and reputation.Partner with Designer in Residence & Director of Branding to ensure the integrity and consistency of NEIA’s editorial and visual brand and design standards.Attend school social and promotional events as needed.Perform other duties and responsibilities as assigned and required by the position and the school.Support the Director of Strategic Marketing with crisis communication. Help develop and implement crisis communication plans; be the point of contact for media during crisis, ensuring accurate and timely information dissemination.Education and/or ExperienceBachelor's degree in Marketing, Communications, Education or a related field.At least 3 years of experience in communications and/or marketing.Strong design skills, including experience with Adobe Creative Suite.Excellent written and verbal communication skills.Experience with Blackbaud system, Microsoft Suite of Products, WordPress, MailChimp.Ability to work independently and as part of a team.QualificationsSuperb writing skills.Able to present technical information and effectively communicate across all levels of the school.Possesses the energy, passion, and enthusiasm to drive continuous improvement.Maintains an external focus, understanding customer needs, market trends, and the competitive landscape in the industry.Demonstrates clear thinking by simplifying strategy into specific actions with direct accountability, making decisions with speed and accuracy based on the best available information, and communicating priorities clearly & concisely.Excellent time management skills, and the ability to prioritize work and maintain a schedule of deliverables.Demonstrated collaboration, negotiation and conflict resolution skills, ability to lead, acknowledge, develop, communicate, and implement a strategy to deliver results.Be passionately engaged in the life of the school.
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