DoorDash USA
Associate Manager, New Verticals - Retail Strategy & Operations
DoorDash USA, Seattle, Washington, us, 98127
About the TeamThe New Verticals team is building and scaling our next big businesses on the DoorDash Marketplace platform, focusing on markets beyond food (e.g., Pet Supplies, Beauty, Home, and Electronics). These Retail categories bring about new challenges and opportunities to build something at DoorDash from the ground up!
About the RoleWe’re hiring an Associate Manager to help us build and scale DoorDash’s Retail business. You will cover key functions such as defining the strategy, testing hypotheses, and developing and scaling consumer growth and marketing strategies that will take our retail categories to the next level. You will have an opportunity to drive the strategy for acquiring new customers and retaining existing customers, launch marketing campaigns and promotions, monitor and draw insights from the customer funnel performance, and conduct category and customer deep dives to unlock insights to shape long term strategy. You will report into a Senior Manager on our New Verticals Strategy & Operations team. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible!
You’re excited about this opportunity because you will…
Build.
You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
Strategize.
From first principles, you’ll develop the optimal strategy for best serving our customers.
Experiment.
You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
Analyze.
You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
Lead and collaborate.
You’ll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash.
We’re excited about you because…
You solve problems from first principles.
You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
You’re equally comfortable operating at 10,000 feet and 1 foot.
You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
You’re unafraid of ambiguity.
Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
You’re analytical.
You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
You’re a team player.
You are able to influence cross-functional stakeholders through data and can ruthless prioritize based on business needs.
You have 4-6+ years of experience.
You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
You have a completed Bachelor’s Degree.
Bonus Points:
You have experience starting or scaling a successful startup.
You have a demonstrated interest or experience in retail and/or ecommerce.
You have SQL experience.
#J-18808-Ljbffr
About the RoleWe’re hiring an Associate Manager to help us build and scale DoorDash’s Retail business. You will cover key functions such as defining the strategy, testing hypotheses, and developing and scaling consumer growth and marketing strategies that will take our retail categories to the next level. You will have an opportunity to drive the strategy for acquiring new customers and retaining existing customers, launch marketing campaigns and promotions, monitor and draw insights from the customer funnel performance, and conduct category and customer deep dives to unlock insights to shape long term strategy. You will report into a Senior Manager on our New Verticals Strategy & Operations team. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible!
You’re excited about this opportunity because you will…
Build.
You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
Strategize.
From first principles, you’ll develop the optimal strategy for best serving our customers.
Experiment.
You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
Analyze.
You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
Lead and collaborate.
You’ll work with a cross-functional team, including marketing, design, product, and operations to build this new line of business for DoorDash.
We’re excited about you because…
You solve problems from first principles.
You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
You’re equally comfortable operating at 10,000 feet and 1 foot.
You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
You’re unafraid of ambiguity.
Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
You’re analytical.
You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
You’re a team player.
You are able to influence cross-functional stakeholders through data and can ruthless prioritize based on business needs.
You have 4-6+ years of experience.
You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience).
You have a completed Bachelor’s Degree.
Bonus Points:
You have experience starting or scaling a successful startup.
You have a demonstrated interest or experience in retail and/or ecommerce.
You have SQL experience.
#J-18808-Ljbffr