California Department of Managed Health Care
Help Center Attorney
California Department of Managed Health Care, Los Angeles, California, United States,
Job Description And Duties
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which may occur within 180 days of the closing date of this bulletin.The Help Center assists consumers with health care issues and through its regulatory authority ensures that managed health care enrollees receive the medical care and services to which they are entitled.Do you have a strong desire to help people? Are you tired of billable hours and litigation? Are you looking for a better work/life balance and want to get off the "partner track," helping real people with real health care issues, working with a collaborative team of attorneys willing to share their knowledge? This may be the position for you!Under the general supervision of a designated Assistant Chief Counsel, Help Center – Legal Affairs Branch, the incumbent performs sensitive and complex legal work for the Department of Managed Health Care’s Help Center related to the regulation of health care service plans pursuant to the Knox-Keene Health Care Service Plan Act of 1975 (Knox-Keene Act, Health and Safety Code section 1340, et seq.) and other work as required. Duties include evaluating and resolving complex consumer complaints, making investigative inquiries, performing legal research, providing legal advice and counsel, determining health plan compliance with the Knox-Keene Act, and performing other special projects as required.This position is eligible for a hybrid telework schedule under Government Code 14200. Under the Department of Managed Health Care’s (DMHC) current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or “hotel” workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a DMHC designated headquarters and/or offsite events or locations. Employees must work from a location within California while employed at the DMHC.Working Conditions
The DMHC utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.Remote-Centered employees are expected to maintain a safe and distraction free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the DMHC’s telework policy, and conditions cited in the Telework Agreement (STD 200).Office-Centered employees are expected to maintain a dedicated workstation at a DMHC official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.ATTORNEYPosition DetailsJob Code #:
JC-446617Position #(s):
409-171-5778-016Working Title:
Help Center AttorneyClassification:
ATTORNEYSalary:
$7,737.00 - $10,168.00 A / $8,708.00 - $11,676.00 B# of Positions:
MultipleWork Location:
Sacramento CountyTelework:
HybridJob Type:
Permanent, Full TimeDepartment InformationThe mission of the California Department of Managed Health Care (DMHC) is to protect consumers’ health care rights and ensure a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of more than 29.7 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities, and preserving the financial stability of the managed health care system.DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired.The position(s) require(s) a(n) Active Membership in the California State Bar License. You will be required to provide a copy of your license prior to being hired.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 9/2/2024Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which may occur within 180 days of the closing date of this bulletin.The Help Center assists consumers with health care issues and through its regulatory authority ensures that managed health care enrollees receive the medical care and services to which they are entitled.Do you have a strong desire to help people? Are you tired of billable hours and litigation? Are you looking for a better work/life balance and want to get off the "partner track," helping real people with real health care issues, working with a collaborative team of attorneys willing to share their knowledge? This may be the position for you!Under the general supervision of a designated Assistant Chief Counsel, Help Center – Legal Affairs Branch, the incumbent performs sensitive and complex legal work for the Department of Managed Health Care’s Help Center related to the regulation of health care service plans pursuant to the Knox-Keene Health Care Service Plan Act of 1975 (Knox-Keene Act, Health and Safety Code section 1340, et seq.) and other work as required. Duties include evaluating and resolving complex consumer complaints, making investigative inquiries, performing legal research, providing legal advice and counsel, determining health plan compliance with the Knox-Keene Act, and performing other special projects as required.This position is eligible for a hybrid telework schedule under Government Code 14200. Under the Department of Managed Health Care’s (DMHC) current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or “hotel” workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a DMHC designated headquarters and/or offsite events or locations. Employees must work from a location within California while employed at the DMHC.Working Conditions
The DMHC utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.Remote-Centered employees are expected to maintain a safe and distraction free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the DMHC’s telework policy, and conditions cited in the Telework Agreement (STD 200).Office-Centered employees are expected to maintain a dedicated workstation at a DMHC official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.ATTORNEYPosition DetailsJob Code #:
JC-446617Position #(s):
409-171-5778-016Working Title:
Help Center AttorneyClassification:
ATTORNEYSalary:
$7,737.00 - $10,168.00 A / $8,708.00 - $11,676.00 B# of Positions:
MultipleWork Location:
Sacramento CountyTelework:
HybridJob Type:
Permanent, Full TimeDepartment InformationThe mission of the California Department of Managed Health Care (DMHC) is to protect consumers’ health care rights and ensure a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of more than 29.7 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities, and preserving the financial stability of the managed health care system.DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired.The position(s) require(s) a(n) Active Membership in the California State Bar License. You will be required to provide a copy of your license prior to being hired.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 9/2/2024Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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