Westin Ka'anapali Ocean Resort Villas
Director of Room Operations
Westin Ka'anapali Ocean Resort Villas, Lahaina, Hawaii, United States, 96761
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Director of Room Operations
Westin Ka'anapali Ocean Resort Villas
Salary Range:
$125,880 - $144,240
Relocation Offered:
Yes
What does MVW offer?
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Experience/Education Required:
2-year degree or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with experience
7-9 years department head level rooms management experience in Housekeeping and Front Office
Food & Beverage and Spa experience preferred
Job Responsibilities:
Managing Profitability:
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Managing Revenue Goals:
Monitors Rooms operations sales performance against budget.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Leading Operations and Department Teams:
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Job Type:
Full-time
Pay:
$125,880.00 - $144,240.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Experience:
Resort/hotel Front Office management: 3 years (Preferred)
Resort/hotel Housekeeping management: 3 years (Preferred)
Work Location:
In person
#J-18808-Ljbffr
Director of Room Operations
Westin Ka'anapali Ocean Resort Villas
Salary Range:
$125,880 - $144,240
Relocation Offered:
Yes
What does MVW offer?
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Experience/Education Required:
2-year degree or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with experience
7-9 years department head level rooms management experience in Housekeeping and Front Office
Food & Beverage and Spa experience preferred
Job Responsibilities:
Managing Profitability:
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Managing Revenue Goals:
Monitors Rooms operations sales performance against budget.
Reviews reports and financial statements to determine Rooms operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Leading Operations and Department Teams:
Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Job Type:
Full-time
Pay:
$125,880.00 - $144,240.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Experience:
Resort/hotel Front Office management: 3 years (Preferred)
Resort/hotel Housekeeping management: 3 years (Preferred)
Work Location:
In person
#J-18808-Ljbffr