City of New York
Child Protective Manager
City of New York, Redondo Beach, California, United States, 90278
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $124,261
The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the City receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).
DCP Protective/ Diagnostic (PD) Units are located across all five boroughs. These units investigate reports of alleged child abuse and neglect. The PD child protective team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported, and also for conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children. Under the administrative direction of the Deputy Commissioner, Associate Commissioner and Assistant Commissioner, with wide latitude for the exercise of independent action and decision-making, the Child Protective Manager will have overall responsibility for a geographic zone within a borough or satellite borough office. CPS borough offices consist of a number of child protective service units or Family Services Units which conduct highly sensitive investigations into alleged reports of child abuse and or neglect; administer programs designed to assess the needs of families and the provision of services such as intensive preventive services or foster care placement outside the home.
The Child Protective Manager will be responsible for the following:Manage up to four units of Supervisors and Child Protective Specialists.Responsible for all compliance and quality case practice initiatives.Monitor the field activities of the managerial, supervisory and/or child protective specialist staff they manage.Ensure that operations conform to all applicable federal, state and local mandates and guidelines.Monitor and evaluate the results of operations by reviewing aggregate and individual performance data.Intervene in difficult case management decisions by exercising responsibility and discretion and assuming accountability.Attend meetings with other managerial staff and relays progress reports and issue analysis to the Borough Commissioner.Create and implement management controls to monitor the performance of individual zones and/or units.Hold regular staff meetings and individual conferences to monitor performance; plans and determines needs for various personnel and budget actions.Prepare performance evaluations, including recognizing outstanding achievements or making disciplinary referrals where appropriate.Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy.Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.Perform other related duties.
Minimum Qualifications1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisory, administrative, managerial or executive capacity.2. Education and/or experience equivalent to
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The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the City receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).
DCP Protective/ Diagnostic (PD) Units are located across all five boroughs. These units investigate reports of alleged child abuse and neglect. The PD child protective team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported, and also for conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children. Under the administrative direction of the Deputy Commissioner, Associate Commissioner and Assistant Commissioner, with wide latitude for the exercise of independent action and decision-making, the Child Protective Manager will have overall responsibility for a geographic zone within a borough or satellite borough office. CPS borough offices consist of a number of child protective service units or Family Services Units which conduct highly sensitive investigations into alleged reports of child abuse and or neglect; administer programs designed to assess the needs of families and the provision of services such as intensive preventive services or foster care placement outside the home.
The Child Protective Manager will be responsible for the following:Manage up to four units of Supervisors and Child Protective Specialists.Responsible for all compliance and quality case practice initiatives.Monitor the field activities of the managerial, supervisory and/or child protective specialist staff they manage.Ensure that operations conform to all applicable federal, state and local mandates and guidelines.Monitor and evaluate the results of operations by reviewing aggregate and individual performance data.Intervene in difficult case management decisions by exercising responsibility and discretion and assuming accountability.Attend meetings with other managerial staff and relays progress reports and issue analysis to the Borough Commissioner.Create and implement management controls to monitor the performance of individual zones and/or units.Hold regular staff meetings and individual conferences to monitor performance; plans and determines needs for various personnel and budget actions.Prepare performance evaluations, including recognizing outstanding achievements or making disciplinary referrals where appropriate.Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy.Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.Perform other related duties.
Minimum Qualifications1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisory, administrative, managerial or executive capacity.2. Education and/or experience equivalent to
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