Dir Digital Product Management - HomeCare Digital

Job Summary

Job Description

JOB SUMMARY

Responsible for improving the customer buying experience through the delivery of new web features and enhancements. Collaborate cross-functionally to identify, develop, and implement the eCommerce product road map. Oversee day-to-day operations of the Digital Product Management team.

CORE JOB RESPONSIBILITIES

• Develop and mentor a team of Product Owners to effectively evaluate, prioritize, develop, manage, implement and test new eCommerce initiatives to improve the customer experience.
• Work closely with IS to plan and manage the release of new website features and enhancements.
• Oversee day-to-day scrum activities to identify and create new features and enhancements.
• Serve as a liaison and primary point of contact, or escalation, within the eCommerce organization for cross-functional partners.
• Create and maintain the eCommerce product roadmap to meet the current and future needs of the customer and the business.
• Foster cross-functional relationships with stakeholders throughout the organization to gain support for the eCommerce product roadmap.
• Work with stakeholders to execute and drive adoption and utilization of new systems and products.
• Solicit feedback from stakeholders to support continuous improvement efforts. - Management responsibilities include: 
• Typically, manages through multiple Managers. Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability.
• Strategic, tactical and operational planning (12 + months) for the function or department;
• Direct budgetary responsibility for one or more departments, functions or major projects/programs;
• Interpret and execute policies for departments/projects and develops; - Recommend and implement new policies or modifications to existing policies
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Education - Bachelor's degree.

Relevant Work Experience:

• At least 8 years of eCommerce experience managing technical projects or programs.
• At least 4 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.

Additional Experience:

• Experience with Agile development methodologies, developing business use cases, user stories and/or strategic planning.
• Experience maintaining product ownership and providing support for features and enhancements, post-go-live.
• Experience leveraging data and analytics to evaluate current performance and identify gaps in eCommerce product offerings.
• Experience applying understanding of web technology fundamentals.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Computer Science, Business, Marketing, or related field. Experience implementing best practices related to eCommerce projects
• Experience applying understanding of web technology fundamentals.
• Prior experience with user acceptance testing (UAT).

Benefits

• Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click

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Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.