AMERICAN SYSTEMS
Secure Flight Mission Lead - Public Trust
AMERICAN SYSTEMS, Annapolis, Maryland, United States, 21403
Job Title / Level
Secure Flight Mission Lead - Public TrustClearance Required?
Public TrustLocation:
ANNAPOLIS JCT, MD 20701 US (Primary)% Travel
0 - 10%Job Description
Wanted: An experienced
Secure Flight Mission Lead
with demonstrated experience in planning, directing, and coordinating activities in such fields as electronic data processing, information systems, systems analysis, and computer programming; expert performance in Service Delivery to a wide scope of IT services and stakeholders, within infrastructure and platform support; experience implementing and monitoring software and systems tools across large enterprise environments.As a
Secure Flight Mission Lead , you will:Work with the latest, cutting edge technology.Work with a team of driven, supportive and highly skilled professionals.Receive a robust benefits package that includes Employee Stock Ownership Plan!Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.
A week in the life of a
Secure Flight Mission Lead :Recognize opportunities for innovation in developing and implementing program strategies while reducing organizational risk and expenditures.Create a Service Delivery Plan with roadmap and gap analysis for Service Operations process improvements following the ITIL v4 IT Service Management (ITSM) framework.Ensure that knowledge transfer and ITSM best practices between front-line staff and cross-functional teams are implemented appropriately, keeping in mind maturing configuration, change management and incident processes.Contribute as an architect to IT security program administration/analysis.Transition services into production following ITIL and PMP methodologies.Implement an Incident Management process for Situational Awareness during major outages by serving as relay between the Service Restoration and Service Desk teams.Review and report daily, weekly, monthly program management KPI trend analysis and provide potential solutions ensuring Continued Service Improvement.Serve as ITSM Request for Work SME during Technical Review Board pre-CAB and pre-implementation activities.
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.Company Awards:Forbes National Best Midsize Companies 2021Energage National Best Workplaces, National 2021Washington Post Best Workplaces 2021
Veteran Hiring Awards:U.S. Department of Labor Hire Vets MedallionBEST FOR VETS by Military TimesTOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $115,000 - $195,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.
Job Requirements
A minimum of 12 years of recent and relevant experience.ITIL V4 certification.Preferred education: A Bachelor's degree from an accredited college or university in business management, information technology management, or a related field.Preferred domain expertise: Program Management, ITSM/ITIL, Tools / Languages.Preferred technical skills: ITSM SDLC-Service Delivery, Metrics and KPI Analysis, WorkForce Management, Staffing Models, OLA, SOP, ITIL, PMP and SCRUM methodologies; ISO/IEC 20000, Avaya, Remedy, SiteScope, SolarWinds, Netcool, LANDesk, VMware, Jira, SQL, Java, LAN/WAN Protocols, Azure.Additional preferred certifications: PMP, Microsoft Certified Professional (MCP), CompTia Security+.Previous Transportation Security Administration (TSA) personnel clearance preferred but not required.Prior experience with and knowledge of TSA's mission priorities, systems, and applications preferred but not required.Strong written and oral communication skills. Ability to coordinate across large groups of people at multiple levels.
EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation
#J-18808-Ljbffr
Secure Flight Mission Lead - Public TrustClearance Required?
Public TrustLocation:
ANNAPOLIS JCT, MD 20701 US (Primary)% Travel
0 - 10%Job Description
Wanted: An experienced
Secure Flight Mission Lead
with demonstrated experience in planning, directing, and coordinating activities in such fields as electronic data processing, information systems, systems analysis, and computer programming; expert performance in Service Delivery to a wide scope of IT services and stakeholders, within infrastructure and platform support; experience implementing and monitoring software and systems tools across large enterprise environments.As a
Secure Flight Mission Lead , you will:Work with the latest, cutting edge technology.Work with a team of driven, supportive and highly skilled professionals.Receive a robust benefits package that includes Employee Stock Ownership Plan!Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.
A week in the life of a
Secure Flight Mission Lead :Recognize opportunities for innovation in developing and implementing program strategies while reducing organizational risk and expenditures.Create a Service Delivery Plan with roadmap and gap analysis for Service Operations process improvements following the ITIL v4 IT Service Management (ITSM) framework.Ensure that knowledge transfer and ITSM best practices between front-line staff and cross-functional teams are implemented appropriately, keeping in mind maturing configuration, change management and incident processes.Contribute as an architect to IT security program administration/analysis.Transition services into production following ITIL and PMP methodologies.Implement an Incident Management process for Situational Awareness during major outages by serving as relay between the Service Restoration and Service Desk teams.Review and report daily, weekly, monthly program management KPI trend analysis and provide potential solutions ensuring Continued Service Improvement.Serve as ITSM Request for Work SME during Technical Review Board pre-CAB and pre-implementation activities.
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.Company Awards:Forbes National Best Midsize Companies 2021Energage National Best Workplaces, National 2021Washington Post Best Workplaces 2021
Veteran Hiring Awards:U.S. Department of Labor Hire Vets MedallionBEST FOR VETS by Military TimesTOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $115,000 - $195,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.
Job Requirements
A minimum of 12 years of recent and relevant experience.ITIL V4 certification.Preferred education: A Bachelor's degree from an accredited college or university in business management, information technology management, or a related field.Preferred domain expertise: Program Management, ITSM/ITIL, Tools / Languages.Preferred technical skills: ITSM SDLC-Service Delivery, Metrics and KPI Analysis, WorkForce Management, Staffing Models, OLA, SOP, ITIL, PMP and SCRUM methodologies; ISO/IEC 20000, Avaya, Remedy, SiteScope, SolarWinds, Netcool, LANDesk, VMware, Jira, SQL, Java, LAN/WAN Protocols, Azure.Additional preferred certifications: PMP, Microsoft Certified Professional (MCP), CompTia Security+.Previous Transportation Security Administration (TSA) personnel clearance preferred but not required.Prior experience with and knowledge of TSA's mission priorities, systems, and applications preferred but not required.Strong written and oral communication skills. Ability to coordinate across large groups of people at multiple levels.
EOE Minorities/Women/Disabled/Veterans/Gender Identity/Sexual Orientation
#J-18808-Ljbffr