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Sotheby's

West Coast Coordinator

Sotheby's, Los Angeles, California, United States, 90079


ABOUT SOTHEBY'S

Established in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby's believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.

RESPONSIBILITIES

As Assistant in the Sotheby's Los Angeles Flagship, you are dedicated to delivering a bespoke client experience, working with valuable property and offering general support to Senior employees. This is a temporary position.

Opening/closing the gallery daily, general upkeep of a clean, well-lighted, tidy and attractive space; staffing the space during the week, evenings, weekends and events

Updating the running list- updating what is hanging, where it's located, asking prices, condition reports, nets and pulling a listing for the weekly emails

Managing the sold listing- noting what sold, new nets, sold prices and business getters involved

Offering a premier experience for clients and visitors, welcoming guests, introducing relevant specialists, providing any necessary paperwork and processing transactions from start to finish

Provide general support, such as answering telephones, handle filing and upkeep of the gallery, ordering supplies, handling mail, process vendor invoices, arranging IT support

Liaise closely with operations and expert departments, including registrars, the shipping & logistics team, client accounting, marketing and special events

Work with the Los Angeles team to handle shipping arrangements and quotes, inventory, office transfers and returning items to clients

Support senior staff including the Head of Office and Vice Chairman, Private Sales with reconciling and tracking monthly expenses, organizing meetings, arranging travel and client meetings, and other client portfolio activities

Manage calendars and coordinate activities of visiting staff to the Gallery

Responsible for pre and post-sale paperwork for clients; creating client accounts, receipting property, entering accurate client terms, dealing with phone enquiries and mail, arranging buyer agreements

Assist at on and off-site events, including weekends and evenings

Assist with appraisals and valuations, expert visits and sweeps

Perform preliminary research for estimate requests, maintain estimate request log, liaise with specialists, respond to clients, discuss terms and auction process

Meet with clients, as requested, in the gallery and at offsite walk-throughs to photograph property and begin estimate process

Assist with processing sales and shipments from the Marketplace/Buy Now platform

Collaborate with Los Angeles team to display items in the gallery, as well as process inventory

IDEAL EXPERIENCE & COMPETENCIES

Previous experience in a high-volume client service, art, luxury, or hospitality driven industry preferred

Ability to perform multiple tasks simultaneously and efficiently meet constant deadlines

Ability to troubleshoot and solve problematic situations on a regular basis

Strong verbal and written communication skills, including excellent phone manner and proven client service skills

Strong IT processing skills e.g. MS Word, Excel, Outlook, SAP and database knowledge (knowledge of Sotheby's systems is preferable), with point of sale systems a plus

Discreet, dependable and mature with warm and client-focused temperament

Available and flexible to work evenings and weekends

Enthusiasm about art and willingness to broaden knowledge

Team player with a positive working rapport with colleagues

General knowledge of art history and art market preferred

Foreign language(s) a plus

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