Publicgaming
JOB: Missouri Lottery Director of Operations
Publicgaming, Indianapolis, Indiana, us, 46262
JOB: Missouri Lottery Director of Operations
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.About the Hoosier Lottery:The mission of the Hoosier Lottery is to return maximum net income to the state in a socially responsible manner. By embracing our core values, we're better able to live up to our mission. Our core values are:Have a passion for excellenceBe customer and consumer-centricOperate with the highest level of integrityFoster creativity, teamwork, and collaborationCommit to the growth and development of our team
Role Overview
:The Director of Operations plans, directs, and coordinates the administrative services for the Hoosier Lottery, including retailer licensing, procurement, prize payment operations, general support services, and travel. The work includes planning, organizing, coordinating, assigning, and evaluating the work of subordinate managers overseeing the various administrative services.A Day in the Life:
The essential functions of this role are as follows:Plans, organizes, prioritizes, and directs the activities of the Admin departmentEstablishes and implements operational policies, goals, and objectives for the departmentOversees the direction of the Prize Payment Department, Retailer Licensing Department, Mailroom and Front Desk and Surplus areasAssists with the review of new game rules and the retailer playbookAssists with the review of game rules for Second Chance PromotionsParticipates in offsite events whereby the Lottery may be a participant or sponsorOversees the procurement of certain goods and services to ensure competitive pricing and timely deliveryEnsures departmental operations are carried out according to federal, state, and local laws, rules, and regulationsActs as liaison with the building management team to ensure all building requests, repairs, and routine maintenance are carried out appropriatelyPrepares and presents the annual departmental budgetVisits Regional office locations in Mishawaka and EvansvilleActs as liaison between Lottery and other state agencies such as DOR, SOS, IDOA, and vendorsEvaluates the work of subordinate managers and support staffParticipates, advises, and consults with the Executive team to ensure compliance with the Integrated Service AgreementParticipates in quarterly Commission meetingsManages business relationships with building tenants as neededEnsures the inventory of office supplies is sufficient to allow operations to continue efficiently and cost-effectivelyThe job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.What You'll Need for Success:
You must meet the following requirements to be considered for employment:Bachelor’s degree from a college or university, or equivalent combination of education and experienceA minimum of five (5) years of experience related to the above responsibilitiesExtensive knowledge of modern principles, methods, and practices relating to public administrationExtensive knowledge of effective managerial practices and methodsKnowledge of federal, state, and local laws, as well as regulations and standards relating to administrative servicesEffective communication skills, both orally and in writingEffective critical thinking skillsAbility to establish and maintain effective administrative services and programsAbility to assess overall departmental effectiveness in carrying out its missionAbility to analyze and appraise facts and precedents in making management decisionsProficiency in Word, Excel, and PowerPointSupervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:Three (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards Program: Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionFlexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilitiesDeferred compensation 457B account (similar to 401k plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leaveUp to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning accessThe State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferable skills to be successful in this position and we look forward to reviewing your application.
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Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.About the Hoosier Lottery:The mission of the Hoosier Lottery is to return maximum net income to the state in a socially responsible manner. By embracing our core values, we're better able to live up to our mission. Our core values are:Have a passion for excellenceBe customer and consumer-centricOperate with the highest level of integrityFoster creativity, teamwork, and collaborationCommit to the growth and development of our team
Role Overview
:The Director of Operations plans, directs, and coordinates the administrative services for the Hoosier Lottery, including retailer licensing, procurement, prize payment operations, general support services, and travel. The work includes planning, organizing, coordinating, assigning, and evaluating the work of subordinate managers overseeing the various administrative services.A Day in the Life:
The essential functions of this role are as follows:Plans, organizes, prioritizes, and directs the activities of the Admin departmentEstablishes and implements operational policies, goals, and objectives for the departmentOversees the direction of the Prize Payment Department, Retailer Licensing Department, Mailroom and Front Desk and Surplus areasAssists with the review of new game rules and the retailer playbookAssists with the review of game rules for Second Chance PromotionsParticipates in offsite events whereby the Lottery may be a participant or sponsorOversees the procurement of certain goods and services to ensure competitive pricing and timely deliveryEnsures departmental operations are carried out according to federal, state, and local laws, rules, and regulationsActs as liaison with the building management team to ensure all building requests, repairs, and routine maintenance are carried out appropriatelyPrepares and presents the annual departmental budgetVisits Regional office locations in Mishawaka and EvansvilleActs as liaison between Lottery and other state agencies such as DOR, SOS, IDOA, and vendorsEvaluates the work of subordinate managers and support staffParticipates, advises, and consults with the Executive team to ensure compliance with the Integrated Service AgreementParticipates in quarterly Commission meetingsManages business relationships with building tenants as neededEnsures the inventory of office supplies is sufficient to allow operations to continue efficiently and cost-effectivelyThe job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.What You'll Need for Success:
You must meet the following requirements to be considered for employment:Bachelor’s degree from a college or university, or equivalent combination of education and experienceA minimum of five (5) years of experience related to the above responsibilitiesExtensive knowledge of modern principles, methods, and practices relating to public administrationExtensive knowledge of effective managerial practices and methodsKnowledge of federal, state, and local laws, as well as regulations and standards relating to administrative servicesEffective communication skills, both orally and in writingEffective critical thinking skillsAbility to establish and maintain effective administrative services and programsAbility to assess overall departmental effectiveness in carrying out its missionAbility to analyze and appraise facts and precedents in making management decisionsProficiency in Word, Excel, and PowerPointSupervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:Three (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards Program: Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionFlexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilitiesDeferred compensation 457B account (similar to 401k plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leaveUp to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 on election yearsEducation Reimbursement ProgramGroup life insuranceEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning accessThe State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferable skills to be successful in this position and we look forward to reviewing your application.
#J-18808-Ljbffr