Order Operations Specialist

What To ExpectThe Order Operations Specialist is a member of the North America Order Operations team, and participates in order management, payoffs and compliance in support of vehicle sales and deliveries. This is a back end operations role and is not customer facing. The Specialist will be trained to support several functions within Order Ops, and is eventually expected to take on ownership of one of the team’s sub-specialities. This role's schedule is Monday-Friday with occasional weekends, and is in office.To succeed at Tesla, you must be energetic, highly organized, and have a passion for sustainable energy. The ideal candidate is able to communicate effectively with multiple cross-functional teams and possesses excellent time management skills and superior attention to detail. This role directly supports Tesla’s mission by ensuring vehicle orders are managed and supported effectively and efficiently, creating seamless and memorable buying experiences for our customers.What You'll DoParticipates in daily processing of operational aspects of vehicle orders, including but not limited to lien payoffs, check mailings and revenue recognition.Responds to general order-related requests from Sales, Delivery, Service and other departments throughout the organization.Coordinates with Order Ops, Acquisitions, Finance and IT to ensure transactions are accurately captured in all downstream systems.Articulates specific ideas to improve system or process efficiency.Participates in special projects as needed.What You'll BringBachelor’s Degree in Business Administration, or equivalent experience.2+ years experience in an operations role.Superior attention to detail under tight deadlines and frequent change.Excellent time management, organizational, and communication skills.Confidence to interact effectively with multiple teams and colleagues from various management levels.Willingness to work on a flexible schedule, weekends, and holidays according to activity volume.Customer service oriented and experiences in Microsoft Excel.BenefitsCompensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction.Family-building, fertility, adoption and surrogacy benefits.Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution.Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.Healthcare and Dependent Care Flexible Spending Accounts (FSA).LGBTQ+ care concierge services.401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.Company paid Basic Life, AD&D, short-term and long-term disability insurance.Employee Assistance Program.Sick and Vacation time (Flex time for salary positions), and Paid Holidays.Back-up childcare and parenting support resources.Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.Weight Loss and Tobacco Cessation Programs.Tesla Babies program.Commuter benefits.Employee discounts and perks program.Expected Compensation$21.00 - $53.00/hour, depending on level + cash and stock awards + benefits.Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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