Balfour Beatty Communities
Operations Director ( Residential Property Management)
Balfour Beatty Communities, Savannah, Georgia, United States, 31441
Balfour Beatty Investments - North AmericaOperations Director ( Residential Property Management)
Who we areAt Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when
We Care —about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.About the roleThe Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Director achieves results that promote business success through leading their teams in our company’s We Care culture.What you'll be doingAccountable for achieving budgeted occupancy and setting/implementing marketing strategy.Ensure property’s adherence to all company policies.Set business priorities, supervise leasing and prospect management, and oversee maintenance performance.Collaborate with Facility management on outstanding maintenance issues, identifying recurring maintenance problems, and developing proactive solutions.Ensure all operational metrics and maintenance metrics are achieved in accordance with business agreements.Foster and embody a WeCare Culture.Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.Lead and develop team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.Manage team and business priorities through feedback to improve team performance, building relationships and problem-solving.Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, and key internal stakeholders to achieve company and installation goals.Take initiative to obtain and action all feedback from key stakeholders.Responsible for developing the annual budget and achieving the monthly financial targets.Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.Processing of various financial tasks to include payables and receivables.Support Project Development team as requested for Service partner data calls, meetings, schedules, and visits.Who we're looking forHigh School Diploma or equivalent required.Associate’s or Bachelor’s degree is preferred.Minimum of 10 years’ experience in property management or hospitality industry.Minimum of 7 years’ of general people management.Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability.Proven ability to create and maintain budgets and forecasting.Results Driven and detail oriented.Ability to communicate effectively and speak and write with ease, clarity, and impact.Ability to manage competing priorities.Ability to create and foster partnership.Ability to listen attentively and be empathetic.Possession of a valid state issued Driver’s License and safe driving record are required.Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation within one (1) year of hire.
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Who we areAt Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when
We Care —about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.About the roleThe Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Director achieves results that promote business success through leading their teams in our company’s We Care culture.What you'll be doingAccountable for achieving budgeted occupancy and setting/implementing marketing strategy.Ensure property’s adherence to all company policies.Set business priorities, supervise leasing and prospect management, and oversee maintenance performance.Collaborate with Facility management on outstanding maintenance issues, identifying recurring maintenance problems, and developing proactive solutions.Ensure all operational metrics and maintenance metrics are achieved in accordance with business agreements.Foster and embody a WeCare Culture.Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.Lead and develop team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.Manage team and business priorities through feedback to improve team performance, building relationships and problem-solving.Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, and key internal stakeholders to achieve company and installation goals.Take initiative to obtain and action all feedback from key stakeholders.Responsible for developing the annual budget and achieving the monthly financial targets.Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.Processing of various financial tasks to include payables and receivables.Support Project Development team as requested for Service partner data calls, meetings, schedules, and visits.Who we're looking forHigh School Diploma or equivalent required.Associate’s or Bachelor’s degree is preferred.Minimum of 10 years’ experience in property management or hospitality industry.Minimum of 7 years’ of general people management.Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability.Proven ability to create and maintain budgets and forecasting.Results Driven and detail oriented.Ability to communicate effectively and speak and write with ease, clarity, and impact.Ability to manage competing priorities.Ability to create and foster partnership.Ability to listen attentively and be empathetic.Possession of a valid state issued Driver’s License and safe driving record are required.Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation within one (1) year of hire.
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