John F. Kennedy Center for the Performing Arts
Manager, Special Events
John F. Kennedy Center for the Performing Arts, Washington, District of Columbia, us, 20022
About The Kennedy Center"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. KennedyThe Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.Mission Statement:
As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.Why Join UsWe offer a comprehensive range of benefits to all full-time employees including:Staff offers for discount ticketsRetirement plan with organization matching (after 1 year of employment)Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)Annual Leave, Sick Leave, and Personal Days available immediately upon hire11 paid holidays per yearMedical, Dental, and Vision benefits with FSA and HSA options, and paid FMLAFlexible work arrangementsWe like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video!Job DescriptionThe Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution's over $70M annual contributed income goal. These funds support the organization's extraordinary programming-world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial.The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera.Manage all facets of the event process including planning and implementation timelines for medium to large events (100-2,000+ guests), as well as oversees calendar and budget management. The Manager supervises and trains staff, and works in collaboration with the Director of Special Events to foster a creative and supportive team. The Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center.This highly collaborative individual is able to prioritize assignments and work under significant pressure. This person must have the ability to multi-task, independently plan and organize activities to prioritize daily workloads and projects, and meet deadlines. Unfailing attention to detail is critical. Sensitivity to potential difficult situations, ability to communicate and problem solve with a positive attitude is extremely important. Willingness to develop and implement new methods for improving effectiveness and efficiency in the event planning and logistics process is extremely important.Key ResponsibilitiesEvent ManagementServe as Special Events project manager for Kennedy Center signature and legacy events including but not limited to Kennedy Center Honors, Mark Twain Prize, WNO Gala, NSO Gala, Fireworks on the Fourth and Legacy Luncheon.Manage audio visual production, catering and event design for signature events and oversee these facets for all ancillary events. Present all options to development leadership, event chairs and corporate presenting sponsors for decision making.Collaborate with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends.Coordinate signature event scheduling and space calendaring through Artsvision, under the supervision of the Director of Special Events.Create and manage the Master Schedule for signature events outlining the team's plan for the weeks leading up to the event.Oversee Printed Materials schedule for Signature events with Coordinator.Oversee Staffing schedule for Signature events with Coordinator.Work collaboratively with key Kennedy Center stakeholders including Campus Planning, on all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests.Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management.Lead the dinner seating process and support the performance seating process for signature events.Provide clear communication and guidance to the Development team on event timelines, details, and guest experience.Work collaboratively with Artistic Programming teams to coordinate VIP guest movement and full run of show.Support Benefit/Leadership events when needed; manage all facets of the event process from ideation to execution and management on-site.BudgetingWork with Development, Marketing, and Artistic Programming to create a budget for each event that aligns with the Center's strategic plan.Manage overall expense budgets for all signature events inclusive of ancillary events.Provide progress reports and expense projections to appropriate development leadership.Manage all post-event financial reconciliation and ensure all invoices are submitted in a timely manner.TeamworkSupervises one Assistant Manager and one Coordinator within the Signature Events Pod.Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events.Other duties as assigned.Key QualificationsMinimum 5 years' experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards.Minimum 3 years' experience in staff management.College degree or applicable professional experience.Excellent project management skills.Work independently and in a collaborative team environment with ease.Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred.Have flexibility for extended hours, including nights and weekends.Candidate must be local or willing to relocate to the DMV area.Additional InformationLess than 15% travel is required.This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
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As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.Why Join UsWe offer a comprehensive range of benefits to all full-time employees including:Staff offers for discount ticketsRetirement plan with organization matching (after 1 year of employment)Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)Annual Leave, Sick Leave, and Personal Days available immediately upon hire11 paid holidays per yearMedical, Dental, and Vision benefits with FSA and HSA options, and paid FMLAFlexible work arrangementsWe like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video!Job DescriptionThe Development Office at the Kennedy Center is a vibrant, dynamic, and creative group of over 50 professionals responsible for finding new, creative, sustainable, and efficient ways to meet or exceed the institution's over $70M annual contributed income goal. These funds support the organization's extraordinary programming-world class performances on our many stages at the Kennedy Center in Washington, D.C.; local, regional, and national education programs reaching students, teachers, families, and budding artists; and community-driven social impact programming that upholds the legacy of President Kennedy in our role as his presidential memorial.The Special Events team directs and manages all development events, including fundraising and benefit-fulfillment events for the Kennedy Center, National Symphony Orchestra, and the Washington National Opera.Manage all facets of the event process including planning and implementation timelines for medium to large events (100-2,000+ guests), as well as oversees calendar and budget management. The Manager supervises and trains staff, and works in collaboration with the Director of Special Events to foster a creative and supportive team. The Manager must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines, and have a direct impact on the donor base of the Kennedy Center.This highly collaborative individual is able to prioritize assignments and work under significant pressure. This person must have the ability to multi-task, independently plan and organize activities to prioritize daily workloads and projects, and meet deadlines. Unfailing attention to detail is critical. Sensitivity to potential difficult situations, ability to communicate and problem solve with a positive attitude is extremely important. Willingness to develop and implement new methods for improving effectiveness and efficiency in the event planning and logistics process is extremely important.Key ResponsibilitiesEvent ManagementServe as Special Events project manager for Kennedy Center signature and legacy events including but not limited to Kennedy Center Honors, Mark Twain Prize, WNO Gala, NSO Gala, Fireworks on the Fourth and Legacy Luncheon.Manage audio visual production, catering and event design for signature events and oversee these facets for all ancillary events. Present all options to development leadership, event chairs and corporate presenting sponsors for decision making.Collaborate with internal and external vendors to create innovative event concepts, inspired menus, and unique designs aligning with industry trends.Coordinate signature event scheduling and space calendaring through Artsvision, under the supervision of the Director of Special Events.Create and manage the Master Schedule for signature events outlining the team's plan for the weeks leading up to the event.Oversee Printed Materials schedule for Signature events with Coordinator.Oversee Staffing schedule for Signature events with Coordinator.Work collaboratively with key Kennedy Center stakeholders including Campus Planning, on all event logistics for each signature event to identify event format, capacity, location, guest access and movement, accessibility requirements, usher and security requirements, and any housekeeping or facilities requests.Design minute-by-minute logistics of the event such load in/out, set up, deliveries, vendor time management.Lead the dinner seating process and support the performance seating process for signature events.Provide clear communication and guidance to the Development team on event timelines, details, and guest experience.Work collaboratively with Artistic Programming teams to coordinate VIP guest movement and full run of show.Support Benefit/Leadership events when needed; manage all facets of the event process from ideation to execution and management on-site.BudgetingWork with Development, Marketing, and Artistic Programming to create a budget for each event that aligns with the Center's strategic plan.Manage overall expense budgets for all signature events inclusive of ancillary events.Provide progress reports and expense projections to appropriate development leadership.Manage all post-event financial reconciliation and ensure all invoices are submitted in a timely manner.TeamworkSupervises one Assistant Manager and one Coordinator within the Signature Events Pod.Work collaboratively with the Special Events team to maintain a healthy, professional and vibrant working relationship within the office and across the institution. Support new ideas and creative development of events under supervision of the Director or Special Events.Other duties as assigned.Key QualificationsMinimum 5 years' experience in event management. The position requires a full appreciation and understanding of event planning and logistics as it applies to matters of food and beverage services, production services and other vendor negotiations that are in line with Kennedy Center standards.Minimum 3 years' experience in staff management.College degree or applicable professional experience.Excellent project management skills.Work independently and in a collaborative team environment with ease.Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with Tessitura strongly preferred.Have flexibility for extended hours, including nights and weekends.Candidate must be local or willing to relocate to the DMV area.Additional InformationLess than 15% travel is required.This position is required to be onsite for event activity, but is also eligible for hybrid working arrangements that accommodate remote work.
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