MARKETSOURCE
District Manager
MARKETSOURCE, San Jose, California, United States, 95199
MARKETSOURCE District Manager San Jose, California Apply Now
MarketSource is currently seeking a District Manager to join our team. This position requires someone who can meet and exceed client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction.The District Manager must have excellent client service skills, the ability to identify, hire, train and manage talent, and the ability to lead and develop others. Strong performance management and coaching skills are essential for the ongoing development of retail Sales Representatives. This position will be responsible for managing both full and part-time retail sales representatives.Responsibilities:Training and Coaching:
Training and coaching MarketSource retail sales representatives inside Target Mobile's retail locations to sell and demonstrate Wireless products, accessories, and services to customers.Areas of Focus:
Ensure that the highest level of guest service is provided using Target Mobile's go-to-market criteria. Ensure that associates represent MarketSource with the highest integrity and ethical standards. Ensure that MarketSource’s agnostic consultative selling framework is mastered and executed. Ensure that all products and services are consistently offered to all clients based on our needs-based selling strategy. Ensure that product and kiosk hygiene are executed at the highest level. Ensure that all shrink goals are met.Relationship Development:
Establish and maintain critical relationships with Target Mobile's Retail Partners including Store Managers, department leads, and other associates. Ensure the development and maintenance of strong relationships with all vendors, including adoption of all pertinent product knowledge and promotional activity. Promote strong relationships with the field team and Regional Leadership to ensure communication continuity and adoption of all directives.Management:
Manage sales productivity and guest experience through rep performance management and engagement via one-on-one coaching. Ensure employee satisfaction through progressive employee engagement. Interview and hire high-quality full and part-time Sales Rep candidates. Manage attrition through key performance indicators. Manage performance in the district to achieve sales objectives.In conjunction with Support Team Members:
Manage all aspects of in-store execution, including but not limited to: Geo check-in and out, Kiosk shift scheduling and hours completion, Call report compliance, Work collaboratively with field sales leadership, Communicate and execute the launch of projects and initiatives, Participate in retail partner’s weekly sales meeting, Provide regular reports to sales leadership, Participate in and complete required sales training, Provide feedback on current kiosk performance, and Manage distribution, tracking, and retention of all team resources.Strategic Partnership:
Identify trends and opportunities. Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations.Requirements:3-5 years training, sales, account management, or related experience plus 2+ years of retail management experience.Must be 18 years or older.Proven record as a leader and manager.Knowledge of the wireless industry preferred.Flexibility to work weekends and travel when required.Ability to incent and drive sales reps to perform and deliver client expectations.4-year College degree required.Physical Job Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items.Requires the ability to move around the store and maneuver merchandise when necessary.Walking and Standing.Requires moving around the store to assist Customers.Identifying and reading reports.Requires recognizing, identifying and using products.Auto req ID:124629BR State:California Job Category:Retail SalesMarketSource is an Equal Opportunity Employer and will consider all applications without regard to race, sex,
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MarketSource is currently seeking a District Manager to join our team. This position requires someone who can meet and exceed client field expectations with overall district responsibility for Client Program effectiveness and client/customer satisfaction.The District Manager must have excellent client service skills, the ability to identify, hire, train and manage talent, and the ability to lead and develop others. Strong performance management and coaching skills are essential for the ongoing development of retail Sales Representatives. This position will be responsible for managing both full and part-time retail sales representatives.Responsibilities:Training and Coaching:
Training and coaching MarketSource retail sales representatives inside Target Mobile's retail locations to sell and demonstrate Wireless products, accessories, and services to customers.Areas of Focus:
Ensure that the highest level of guest service is provided using Target Mobile's go-to-market criteria. Ensure that associates represent MarketSource with the highest integrity and ethical standards. Ensure that MarketSource’s agnostic consultative selling framework is mastered and executed. Ensure that all products and services are consistently offered to all clients based on our needs-based selling strategy. Ensure that product and kiosk hygiene are executed at the highest level. Ensure that all shrink goals are met.Relationship Development:
Establish and maintain critical relationships with Target Mobile's Retail Partners including Store Managers, department leads, and other associates. Ensure the development and maintenance of strong relationships with all vendors, including adoption of all pertinent product knowledge and promotional activity. Promote strong relationships with the field team and Regional Leadership to ensure communication continuity and adoption of all directives.Management:
Manage sales productivity and guest experience through rep performance management and engagement via one-on-one coaching. Ensure employee satisfaction through progressive employee engagement. Interview and hire high-quality full and part-time Sales Rep candidates. Manage attrition through key performance indicators. Manage performance in the district to achieve sales objectives.In conjunction with Support Team Members:
Manage all aspects of in-store execution, including but not limited to: Geo check-in and out, Kiosk shift scheduling and hours completion, Call report compliance, Work collaboratively with field sales leadership, Communicate and execute the launch of projects and initiatives, Participate in retail partner’s weekly sales meeting, Provide regular reports to sales leadership, Participate in and complete required sales training, Provide feedback on current kiosk performance, and Manage distribution, tracking, and retention of all team resources.Strategic Partnership:
Identify trends and opportunities. Gather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations.Requirements:3-5 years training, sales, account management, or related experience plus 2+ years of retail management experience.Must be 18 years or older.Proven record as a leader and manager.Knowledge of the wireless industry preferred.Flexibility to work weekends and travel when required.Ability to incent and drive sales reps to perform and deliver client expectations.4-year College degree required.Physical Job Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items.Requires the ability to move around the store and maneuver merchandise when necessary.Walking and Standing.Requires moving around the store to assist Customers.Identifying and reading reports.Requires recognizing, identifying and using products.Auto req ID:124629BR State:California Job Category:Retail SalesMarketSource is an Equal Opportunity Employer and will consider all applications without regard to race, sex,
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