Stanford Health Care
SR. PROGRAM MANAGER - Patient Care Service Admin. - Full-time (1.0 FTE), 8-hr. D
Stanford Health Care, Palo Alto, California, United States, 94306
1.0 FTE Full time Day - 08 Hour R2441719 Onsite 108720013 Nursing Informatics Business & Administration PALO ALTO, 180 El Camino Real, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)Job Description SummaryWhy work at Stanford Medicine | Stanford Health Care (SHC)? Join us and be part of the Patient Care Service Admin. line at SHC. This is 1 of 3 newly created roles. Get in on the ground floor of this collaborative team environment. This position will support operationalizing the new department, and ongoing support for the management, collaborating with internal and external partners as well as later programmatic expansion.If you are driven by improving the patient and clinician experience, this could be the career home for you.This is an exempt role.Benefits begin the first day of the month following employment eligibility. Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more – generous leave & time off, Wellness Program, special programs, educational assistance, and adoption assistance!A Brief OverviewLeads large strategic and cross-functional improvement programs by defining strategic intent of programs and overseeing deliverable development to ensure project goals are met.LocationsStanford Health Care- (Palo Alto, CA; onsite)What you will doProvide program leadership for large strategic and cross-functional improvement programs as assigned by the Administrative Director.Manages, assesses, and documents project scope and program utilizing standard A3 template.Defines project scope, goals and deliverables that support strategic business goals in collaboration with the Administrative Director and other key stakeholders.Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects.Implements quality control measures to ensure project compliance with department, hospital and University policies, government codes and regulations; also ensures conformance to the requirements of all project participants.Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team.Coach and mentor department staff through change process and cycles of continuous improvement.Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.Provides leadership, coordination and support to all team members.Education QualificationsBachelor's degree in work-related discipline/field from an accredited college or university requiredMaster degree in work related field from an accredited college preferredExperience QualificationsThree (3) years of progressive responsibility and directly related work experienceRequired Knowledge, Skills and AbilitiesAbility to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperationAbility to plan, organize, prioritize, work independently and meet deadlinesAbility to promote a spirit of inquiry and practice based on evidence by using research based knowledge or research utilization methods to identify and implement innovations in patient care and/or participating in research, clinical investigatory or quality projectsSkilled in project managementKnowledge of Microsoft Word, Excel, PowerPoint, and OutlookAbility to provide leadership and influence othersAbility to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationshipsLicenses and CertificationsNoneThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective:Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $70.43 - $93.34 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
Day - 08 Hour (United States of America)Job Description SummaryWhy work at Stanford Medicine | Stanford Health Care (SHC)? Join us and be part of the Patient Care Service Admin. line at SHC. This is 1 of 3 newly created roles. Get in on the ground floor of this collaborative team environment. This position will support operationalizing the new department, and ongoing support for the management, collaborating with internal and external partners as well as later programmatic expansion.If you are driven by improving the patient and clinician experience, this could be the career home for you.This is an exempt role.Benefits begin the first day of the month following employment eligibility. Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more – generous leave & time off, Wellness Program, special programs, educational assistance, and adoption assistance!A Brief OverviewLeads large strategic and cross-functional improvement programs by defining strategic intent of programs and overseeing deliverable development to ensure project goals are met.LocationsStanford Health Care- (Palo Alto, CA; onsite)What you will doProvide program leadership for large strategic and cross-functional improvement programs as assigned by the Administrative Director.Manages, assesses, and documents project scope and program utilizing standard A3 template.Defines project scope, goals and deliverables that support strategic business goals in collaboration with the Administrative Director and other key stakeholders.Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects.Implements quality control measures to ensure project compliance with department, hospital and University policies, government codes and regulations; also ensures conformance to the requirements of all project participants.Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team.Coach and mentor department staff through change process and cycles of continuous improvement.Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.Provides leadership, coordination and support to all team members.Education QualificationsBachelor's degree in work-related discipline/field from an accredited college or university requiredMaster degree in work related field from an accredited college preferredExperience QualificationsThree (3) years of progressive responsibility and directly related work experienceRequired Knowledge, Skills and AbilitiesAbility to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperationAbility to plan, organize, prioritize, work independently and meet deadlinesAbility to promote a spirit of inquiry and practice based on evidence by using research based knowledge or research utilization methods to identify and implement innovations in patient care and/or participating in research, clinical investigatory or quality projectsSkilled in project managementKnowledge of Microsoft Word, Excel, PowerPoint, and OutlookAbility to provide leadership and influence othersAbility to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationshipsLicenses and CertificationsNoneThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective:Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer
Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $70.43 - $93.34 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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