PH at THR Arlington
Chief Nursing Officer/DON
PH at THR Arlington, Arlington, Texas, United States, 76000
Position Summary
PH at THR Arlington is seeking an ambitious and energetic Chief Nursing Officer/Director of Nursing for an all skilled nursing facility located inside of a hospital. Our facility is looking for a leader that can excel in a fast-paced environment and emphasize best-in-class patient experience and customer service. The facility is a 49 bed all skilled environment with no long-term care.
The CNO/DON plans, organizes, develops, and directs the overall operation of the Nursing department within his/her designated facility in order to ensure the highest degree of quality customer care. CNO will participate in the achievement of the facility nursing program by providing expertise as an educator, consultant, facilitator, researcher, change agent, and leader. CNO will serve as the primary role model of professional behavior and promote a professional nursing climate.
Essential Duties and Responsibilities
Assures nursing organizational structure supports clinical and administrative standards and goals that will enable the facility to achieve its mission and ongoing survey readiness and regulatory compliance.
Organizes, directs, and administers the nursing department service and customer satisfaction in order to provide the level of care required by current federal, state, and other regulations nursing standards.
Remains knowledgeable about the facility customers and their conditions through mechanisms such as making daily rounds and discussions with DOC and Unit Managers. CNO will promote customer-centered care with the nursing team.
Providing leadership to nursing management team that will enroll their support, create ownership of goals and have them actively participate in decisions that impact the facility and ensure quality outcomes.
Promotes an environment where customers’ rights are protected and customers are free from abuse and neglect.
Developing organizational customer care programs that describe how nursing care is assessed, delivered, and evaluated.
Establishing standards for nursing practices and maintain authority, accountability, and responsibility for nursing services.
Maintains continuing quality assessment and improvement analysis and evaluation of nursing care delivery and communicates with CEO & CCO on the activities/issues of nursing customer service items.
Plans and recommends to CEO & CCO new units or equipment, or modification thereto, needed to provide customer care.
Developing and managing the nursing services budget and ensuring sufficient number of qualified staff to assess customer needs.
Assures effective recruitment and retention plans exist and participates in their implementation.
Guiding, implementing, and ensuring achievement of nursing goals and facilitating the completion of departmental team member performance reviews.
Attending meetings as needed, to include care planning and other mandatory meetings to help promote, develop, and foster a positive work environment.
Drive excellent communication with nursing team, Unit Managers, and other departments; holds meetings as needed to review goals and address areas of improvement opportunity.
Recommends the modification, addition, or deletion of personnel policies to ensure reasonable hours and acceptable working conditions to provide excellent customer care and satisfaction.
Encourages and facilitates the professional advancement of team members by affording opportunities for further education and experience.
Recommends, supports, and participates in education services, programs of education, and training, including orientation of new nursing team members.
Ensures clinical competency of all nursing staff. Oversees Staff Educator to assure clinical competencies during the hiring process and annually in accordance with state and federal regulations.
Participates and/or leads committees or workgroups as deemed necessary and/or requested by Administration.
Communicates and collaborates with the clinical team (Medical Director, Asst. Medical Director, Nurse Practitioners) ancillary and service department.
Competencies
Hosts and/or participates actively in meetings; makes meaningful contributions.
Takes charge of people/events; assumes leadership in a positive way and treats all team members with fairness and respect.
Provides clear, objective, and timely feedback to employees.
Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals.
Uses all available and appropriate resources, including team members.
Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns.
Encourages and develops customer service skills in employees.
Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed.
Presents ideas and information in a concise, well-organized manner.
Manages as if it were his/her own business, keeps up to date with best practices and new developments. Makes informed decisions within the scope of responsibility.
Sets precise, measurable goals that are realistic, challenging, and compatible with company goals; demonstrates actions to meet those goals.
Is progressive in outlook; initiates new approaches and ideas; offers creative and effective solutions.
Receptive and open to new ideas; empowers and supports employees to make decisions.
Takes responsibility for his/her own training and development; follows up and integrates training when appropriate.
Listens; concentrates on information presented; takes action.
Observes early signs of changing conditions; responds effectively.
Ensures new employees are fully trained on all aspects of the job.
Identifies promotable employees and provides necessary training through application of the Develop Map Program.
Ability to understand and manage budget within the scope of job role.
Knowledge, Skills, and Abilities
Interpersonal skills necessary in order to provide effective leadership of subordinates maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and staff.
Analytical abilities necessary in order to evaluate delivery of care systems and nursing results; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound policies, procedures, and budgets; and organize and oversee work of subordinates.
Skilled in directing and motivating nursing team members.
Knowledge of training techniques for clinical team members.
Ability to maintain confidentiality.
Skilled in work assessment.
Ability to communicate effectively with internal and external customers at all levels of the organization.
Proficient computer and Microsoft Application skills. Must have an ability to learn new systems.
Ability to work with a culturally diverse resident and employee population.
Must have positive communication skills and demonstrated adequate maturity and patience.
Proficient in the English language. Excellent communication (verbal and written), customer service, and interpersonal skills.
Must have strong organizational skills with attention to detail, as well as strong leadership skills.
Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions based on available data.
Ability to maintain a calm, professional demeanor under pressure.
Self-directing with the ability to work with minimal direct supervision.
Required Education/Experience
College/University Degree in Nursing, Healthcare Management, Business, or other related field.
Graduate of accredited School of Nursing.
A minimum of seven (7) years of progressive nursing experience.
A minimum of four (4) years’ experience in a nursing leadership role.
Required Licenses/Certifications
Valid State Appropriate RN License.
Valid CPR Certification.
Preferred Education/Experience
A minimum of 10 years of progressive nursing experience.
A minimum of seven (7) years’ experience in a nursing leadership role.
Job Type:
Full-time
Pay:
From $100,000.00 per year
Experience:
Analysis skills: 1 year (Required)
Organizational skills: 1 year (Required)
Ability to Commute:
Arlington, TX 76012 (Required)
Ability to Relocate:
Arlington, TX 76012: Relocate before starting work (Required)
Work Location:
In person
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PH at THR Arlington is seeking an ambitious and energetic Chief Nursing Officer/Director of Nursing for an all skilled nursing facility located inside of a hospital. Our facility is looking for a leader that can excel in a fast-paced environment and emphasize best-in-class patient experience and customer service. The facility is a 49 bed all skilled environment with no long-term care.
The CNO/DON plans, organizes, develops, and directs the overall operation of the Nursing department within his/her designated facility in order to ensure the highest degree of quality customer care. CNO will participate in the achievement of the facility nursing program by providing expertise as an educator, consultant, facilitator, researcher, change agent, and leader. CNO will serve as the primary role model of professional behavior and promote a professional nursing climate.
Essential Duties and Responsibilities
Assures nursing organizational structure supports clinical and administrative standards and goals that will enable the facility to achieve its mission and ongoing survey readiness and regulatory compliance.
Organizes, directs, and administers the nursing department service and customer satisfaction in order to provide the level of care required by current federal, state, and other regulations nursing standards.
Remains knowledgeable about the facility customers and their conditions through mechanisms such as making daily rounds and discussions with DOC and Unit Managers. CNO will promote customer-centered care with the nursing team.
Providing leadership to nursing management team that will enroll their support, create ownership of goals and have them actively participate in decisions that impact the facility and ensure quality outcomes.
Promotes an environment where customers’ rights are protected and customers are free from abuse and neglect.
Developing organizational customer care programs that describe how nursing care is assessed, delivered, and evaluated.
Establishing standards for nursing practices and maintain authority, accountability, and responsibility for nursing services.
Maintains continuing quality assessment and improvement analysis and evaluation of nursing care delivery and communicates with CEO & CCO on the activities/issues of nursing customer service items.
Plans and recommends to CEO & CCO new units or equipment, or modification thereto, needed to provide customer care.
Developing and managing the nursing services budget and ensuring sufficient number of qualified staff to assess customer needs.
Assures effective recruitment and retention plans exist and participates in their implementation.
Guiding, implementing, and ensuring achievement of nursing goals and facilitating the completion of departmental team member performance reviews.
Attending meetings as needed, to include care planning and other mandatory meetings to help promote, develop, and foster a positive work environment.
Drive excellent communication with nursing team, Unit Managers, and other departments; holds meetings as needed to review goals and address areas of improvement opportunity.
Recommends the modification, addition, or deletion of personnel policies to ensure reasonable hours and acceptable working conditions to provide excellent customer care and satisfaction.
Encourages and facilitates the professional advancement of team members by affording opportunities for further education and experience.
Recommends, supports, and participates in education services, programs of education, and training, including orientation of new nursing team members.
Ensures clinical competency of all nursing staff. Oversees Staff Educator to assure clinical competencies during the hiring process and annually in accordance with state and federal regulations.
Participates and/or leads committees or workgroups as deemed necessary and/or requested by Administration.
Communicates and collaborates with the clinical team (Medical Director, Asst. Medical Director, Nurse Practitioners) ancillary and service department.
Competencies
Hosts and/or participates actively in meetings; makes meaningful contributions.
Takes charge of people/events; assumes leadership in a positive way and treats all team members with fairness and respect.
Provides clear, objective, and timely feedback to employees.
Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals.
Uses all available and appropriate resources, including team members.
Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns.
Encourages and develops customer service skills in employees.
Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed.
Presents ideas and information in a concise, well-organized manner.
Manages as if it were his/her own business, keeps up to date with best practices and new developments. Makes informed decisions within the scope of responsibility.
Sets precise, measurable goals that are realistic, challenging, and compatible with company goals; demonstrates actions to meet those goals.
Is progressive in outlook; initiates new approaches and ideas; offers creative and effective solutions.
Receptive and open to new ideas; empowers and supports employees to make decisions.
Takes responsibility for his/her own training and development; follows up and integrates training when appropriate.
Listens; concentrates on information presented; takes action.
Observes early signs of changing conditions; responds effectively.
Ensures new employees are fully trained on all aspects of the job.
Identifies promotable employees and provides necessary training through application of the Develop Map Program.
Ability to understand and manage budget within the scope of job role.
Knowledge, Skills, and Abilities
Interpersonal skills necessary in order to provide effective leadership of subordinates maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and staff.
Analytical abilities necessary in order to evaluate delivery of care systems and nursing results; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound policies, procedures, and budgets; and organize and oversee work of subordinates.
Skilled in directing and motivating nursing team members.
Knowledge of training techniques for clinical team members.
Ability to maintain confidentiality.
Skilled in work assessment.
Ability to communicate effectively with internal and external customers at all levels of the organization.
Proficient computer and Microsoft Application skills. Must have an ability to learn new systems.
Ability to work with a culturally diverse resident and employee population.
Must have positive communication skills and demonstrated adequate maturity and patience.
Proficient in the English language. Excellent communication (verbal and written), customer service, and interpersonal skills.
Must have strong organizational skills with attention to detail, as well as strong leadership skills.
Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions based on available data.
Ability to maintain a calm, professional demeanor under pressure.
Self-directing with the ability to work with minimal direct supervision.
Required Education/Experience
College/University Degree in Nursing, Healthcare Management, Business, or other related field.
Graduate of accredited School of Nursing.
A minimum of seven (7) years of progressive nursing experience.
A minimum of four (4) years’ experience in a nursing leadership role.
Required Licenses/Certifications
Valid State Appropriate RN License.
Valid CPR Certification.
Preferred Education/Experience
A minimum of 10 years of progressive nursing experience.
A minimum of seven (7) years’ experience in a nursing leadership role.
Job Type:
Full-time
Pay:
From $100,000.00 per year
Experience:
Analysis skills: 1 year (Required)
Organizational skills: 1 year (Required)
Ability to Commute:
Arlington, TX 76012 (Required)
Ability to Relocate:
Arlington, TX 76012: Relocate before starting work (Required)
Work Location:
In person
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