J. Paul Getty Trust, The
E-Commerce Coordinator
J. Paul Getty Trust, The, Los Angeles, California, United States, 90079
Diversity, Equity, Accessibility, and Inclusion at Getty
Getty believes diversity, equity, accessibility, and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.Job SummaryWorking under supervision of the E-Commerce Manager, the E-Commerce Coordinator supports day-to-day operations of the Getty e-commerce retail and wholesale websites.
Major Job Responsibilities
Provide support for Getty's two e-commerce sites: direct retail and wholesale
Oversee third-party fulfillment by maintaining inventory levels and product assortments
Assist with day-to-day site maintenance and content changes
Coordinate project list for all e-commerce development projects
Coordinate workflow by setting schedules and priorities for projects
Monitor and report on project progress
Support website metric analysis by running reports for manager as necessary
Generate daily and monthly sales reports
Responsible for new product creation and ensuring accuracy of all product information on the sites
Assist with maintaining inventory accuracy for online location
Assist in gathering new product information from buyers
Coordinate product photography
Assist in the development and merchandise strategy for the online store
Provide expertise and direction for the web fulfillment team on a daily basis as needed, including instructions for orders that require special handling and assisting with fulfillment as needed
As the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mail
Provide support and follow-up for orders with risk assessment
Maintain a calendar of e-blasts and other tools to routinely perpetuate and grow business
Will be cross-trained in other areas of retail operations
May be required to work weekends and holidays
Qualifications
High school diploma/GED; Bachelor's degree preferred
Minimum 3-4 years related experience
Knowledge, Skills and Abilities
An ideal candidate will have project management experience with a solid background in the planning, prioritization, and execution of online projects
Demonstrated success in following through and completing projects
Excellent organizational skills and attention to detail
Ability to deal with ambiguity and a changing environment
Ability to handle multiple projects and deadlines concurrently
Must be able to work independently as well as collaboratively with supervision
Experience with web analytics tools like Google Analytics
E-commerce experience in a non-profit environment (especially a museum setting) is preferred
Must have excellent communication skills and interpersonal skills to work with staff, the public, and others outside the organization
Demonstrate creativity in merchandising and marketing the online store
Familiarity with word processing and spreadsheet software (Word & Excel)
Working knowledge of Photoshop and experience creating basic web graphics such as banners is preferred
Experience with digital photography and product photography is preferred
Benefits and PerksHere are just some examples that Getty offers/provides for full-time employees:
Medical, Dental, and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
403(b) Employee Investment retirement plan – with up to 5% Getty Match
Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
Educational Assistance and professional development
Paid Vacation, Sick, and Personal Days
12 Paid Holidays
Many positions have bi-weekly Off-Fridays
On-Site Fitness Center at Getty Center
Community service opportunities
To learn more about our comprehensive benefits and long list of perks, go to
Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
Getty believes diversity, equity, accessibility, and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.Job SummaryWorking under supervision of the E-Commerce Manager, the E-Commerce Coordinator supports day-to-day operations of the Getty e-commerce retail and wholesale websites.
Major Job Responsibilities
Provide support for Getty's two e-commerce sites: direct retail and wholesale
Oversee third-party fulfillment by maintaining inventory levels and product assortments
Assist with day-to-day site maintenance and content changes
Coordinate project list for all e-commerce development projects
Coordinate workflow by setting schedules and priorities for projects
Monitor and report on project progress
Support website metric analysis by running reports for manager as necessary
Generate daily and monthly sales reports
Responsible for new product creation and ensuring accuracy of all product information on the sites
Assist with maintaining inventory accuracy for online location
Assist in gathering new product information from buyers
Coordinate product photography
Assist in the development and merchandise strategy for the online store
Provide expertise and direction for the web fulfillment team on a daily basis as needed, including instructions for orders that require special handling and assisting with fulfillment as needed
As the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mail
Provide support and follow-up for orders with risk assessment
Maintain a calendar of e-blasts and other tools to routinely perpetuate and grow business
Will be cross-trained in other areas of retail operations
May be required to work weekends and holidays
Qualifications
High school diploma/GED; Bachelor's degree preferred
Minimum 3-4 years related experience
Knowledge, Skills and Abilities
An ideal candidate will have project management experience with a solid background in the planning, prioritization, and execution of online projects
Demonstrated success in following through and completing projects
Excellent organizational skills and attention to detail
Ability to deal with ambiguity and a changing environment
Ability to handle multiple projects and deadlines concurrently
Must be able to work independently as well as collaboratively with supervision
Experience with web analytics tools like Google Analytics
E-commerce experience in a non-profit environment (especially a museum setting) is preferred
Must have excellent communication skills and interpersonal skills to work with staff, the public, and others outside the organization
Demonstrate creativity in merchandising and marketing the online store
Familiarity with word processing and spreadsheet software (Word & Excel)
Working knowledge of Photoshop and experience creating basic web graphics such as banners is preferred
Experience with digital photography and product photography is preferred
Benefits and PerksHere are just some examples that Getty offers/provides for full-time employees:
Medical, Dental, and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
403(b) Employee Investment retirement plan – with up to 5% Getty Match
Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
Educational Assistance and professional development
Paid Vacation, Sick, and Personal Days
12 Paid Holidays
Many positions have bi-weekly Off-Fridays
On-Site Fitness Center at Getty Center
Community service opportunities
To learn more about our comprehensive benefits and long list of perks, go to
Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.