City and County of San Francisco
IS Business Analyst Principal SF Municipal Transportation Agency 1054 148969
City and County of San Francisco, San Francisco, California, United States, 94199
Job Description
Technology is at the core of the San Francisco Municipal Transportation Agency’s (SFMTAs) mission and its future. We continue to modernize and support our transportation systems, implementing, integrating digital systems and data at a rapid pace. The System Integration for Intelligent Transportation Systems (SIITS) team is looking for a Principal Business Analyst with demonstrated initiative, drive, leadership, communication, and interpersonal skills to join our team.
Under the direction of the Technical Program Manager, the Principal Business Analyst will be supporting the operating and capital improvement projects in the Technology Solutions and Integration portfolio. Projects vary from technology state-of-good repair to new features and functionality for ITS (Intelligent Transportation Systems) systems.
Examples of Important and Essential Duties:
According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.
Optimizes system designs through review and analysis of user needs.
Identifies gaps in business processes by documenting the process flow and working with the business partner.
Identifies opportunities for improvements in business processes through automation; makes recommendations for new procedures and applications.
Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems; prepares cost estimates and schedules for modifications; sets scope, boundaries and objectives for system functions and interfaces based on departmental needs.
Works with the appropriate technology team(s) to design, develop and implement new systems to support departmental activities.
Defines system requirements, conceptual and build designs, tests and debugs systems and processes, and trains users on new applications.
Provides advice on the functionality of new programs and compatibility of modifications to ensure user needs are met.
Evaluates software and hardware products on multiple platforms; makes recommendations for compatibility based on user requirements and systems analysis.
Provides analysis and technical support for highly complex systems; troubleshoots systems problems; defines and implements solutions.
Supports and maintains highly technical systems or networks; analyzes and evaluates systems for cost effective and efficient performance; recommends modifications.
Coordinates the efforts of analysts, engineers and operators in the implementation of projects spanning multiple systems, sites, and platforms.
Manages and monitors the progress of contractors and vendors; resolves problems.
Acts as a liaison between business units and the Technology team.
Performs related duties as assigned.
Qualifications:
Education:
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field];
AND
Experience:
Five (5) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Desirable Qualifications:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Knowledge and Experience in the Transportation Industry
At least three (3) years’ experience in IT Project Management
Effective communication and leadership skills
Excellent problem-solving and analytical skills
Training and experience in Business Process Modeling
Selection Procedure:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Training and Experience Evaluation (Weight: 100%):
Candidates deemed qualified will be sent a link to the Supplemental Questionnaire via email. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas which includes but not limited to: knowledge of software development and programming; knowledge of system maintenance and development; knowledge of project and program management; knowledge of technical writing; knowledge of training and development; ability to lead and manage; ability to analyze and problem solve; ability to organize and plan; technical execution and reporting ability; communication skills, and human relations ability.
It is important that the information provided on the supplemental application be accurate and complete. All statements made on the application materials are subject to verification.
Candidates must achieve a passing score in order to be placed on the eligible list/score report.
How to Apply:
Applications for City and County of San Francisco jobs are only accepted through an online process.
Visit
Careers with Purpose | City and County of San Francisco (sf.gov)
Type "1054" in to the "Search by class or keyword" field.
Click the link to open the Job Announcement.
Select the “Apply Now” button and follow instructions on the screen.
Applicants will receive a confirmation email from
notification@careers.sf.gov
that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.
Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information:
If you have any questions regarding the exam process, please contact the exam analyst, Maggie.lau@sfmta.com.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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Technology is at the core of the San Francisco Municipal Transportation Agency’s (SFMTAs) mission and its future. We continue to modernize and support our transportation systems, implementing, integrating digital systems and data at a rapid pace. The System Integration for Intelligent Transportation Systems (SIITS) team is looking for a Principal Business Analyst with demonstrated initiative, drive, leadership, communication, and interpersonal skills to join our team.
Under the direction of the Technical Program Manager, the Principal Business Analyst will be supporting the operating and capital improvement projects in the Technology Solutions and Integration portfolio. Projects vary from technology state-of-good repair to new features and functionality for ITS (Intelligent Transportation Systems) systems.
Examples of Important and Essential Duties:
According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.
Optimizes system designs through review and analysis of user needs.
Identifies gaps in business processes by documenting the process flow and working with the business partner.
Identifies opportunities for improvements in business processes through automation; makes recommendations for new procedures and applications.
Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems; prepares cost estimates and schedules for modifications; sets scope, boundaries and objectives for system functions and interfaces based on departmental needs.
Works with the appropriate technology team(s) to design, develop and implement new systems to support departmental activities.
Defines system requirements, conceptual and build designs, tests and debugs systems and processes, and trains users on new applications.
Provides advice on the functionality of new programs and compatibility of modifications to ensure user needs are met.
Evaluates software and hardware products on multiple platforms; makes recommendations for compatibility based on user requirements and systems analysis.
Provides analysis and technical support for highly complex systems; troubleshoots systems problems; defines and implements solutions.
Supports and maintains highly technical systems or networks; analyzes and evaluates systems for cost effective and efficient performance; recommends modifications.
Coordinates the efforts of analysts, engineers and operators in the implementation of projects spanning multiple systems, sites, and platforms.
Manages and monitors the progress of contractors and vendors; resolves problems.
Acts as a liaison between business units and the Technology team.
Performs related duties as assigned.
Qualifications:
Education:
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field];
AND
Experience:
Five (5) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Desirable Qualifications:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Knowledge and Experience in the Transportation Industry
At least three (3) years’ experience in IT Project Management
Effective communication and leadership skills
Excellent problem-solving and analytical skills
Training and experience in Business Process Modeling
Selection Procedure:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Training and Experience Evaluation (Weight: 100%):
Candidates deemed qualified will be sent a link to the Supplemental Questionnaire via email. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas which includes but not limited to: knowledge of software development and programming; knowledge of system maintenance and development; knowledge of project and program management; knowledge of technical writing; knowledge of training and development; ability to lead and manage; ability to analyze and problem solve; ability to organize and plan; technical execution and reporting ability; communication skills, and human relations ability.
It is important that the information provided on the supplemental application be accurate and complete. All statements made on the application materials are subject to verification.
Candidates must achieve a passing score in order to be placed on the eligible list/score report.
How to Apply:
Applications for City and County of San Francisco jobs are only accepted through an online process.
Visit
Careers with Purpose | City and County of San Francisco (sf.gov)
Type "1054" in to the "Search by class or keyword" field.
Click the link to open the Job Announcement.
Select the “Apply Now” button and follow instructions on the screen.
Applicants will receive a confirmation email from
notification@careers.sf.gov
that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.
Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information:
If you have any questions regarding the exam process, please contact the exam analyst, Maggie.lau@sfmta.com.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
#J-18808-Ljbffr