Workday
Workday Managing Partner
Workday, San Francisco, California, United States, 94199
3 days ago
Be among the first 25 applicantsDirect message the job poster from WorkdayInspiring brighter WORKDAYS for all, Senior Talent Acquisition Partner, VIBE! Champion
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About The Team
Workday's Strategic Customer Engagement practice focuses on stewarding subscribers to our Workday Success Plan offering in North America. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting peer networks for learning. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud journey.
About The Role
As a Managing Partner, you are accountable for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries. You will be orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into your customer portfolio, ensuring customers consume the components of their subscription, and encouraging an effective reference motion. Portfolios typically consist of 10 to 12 Workday Success Plan subscribers.
Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.
Areas of Responsibility
Advocate for assigned customers across WorkdayOrchestrate resources to fulfill Workday’s obligationsPromote a remarkable experience that smooths future renewalsCollaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offeringsDevelop and sustain customer executive relationshipsMaintain accurate contact records of customer interactions in CRM softwareCollaborate with the extended Sales team to develop and realize an account plan for each assigned customerServe on and actively participate in customer steering committee meetingsProvide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issuesReceive concerns from customer executives and coordinate workmates to resolve the situationWork with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomesDrive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success PlanEngage the appropriate workmates to support account planning and feature adoption strategiesSeek customer stories and champions who will speak with prospective customersCollaborate with other workmates in the Strategic Engagement practice around the world to advance the tools and techniques that produce a remarkable customer experience
About You
Please read the Basic Qualifications carefully before applying. Candidates must meet all of the criteria listed.
Basic Qualifications:
10+ years experience successfully deploying large, complex Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager levelExperience positioning and selling professional services. Experience successfully working with software sales teams to position/sell additional products8+ years of experience developing and maintaining C-level relationships
Other Qualifications:
Ability to manage / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targetsAbility to travel up to 50%Experience successfully working with software sales teams to position/sell additional productsLeadership abilities to motivate and manage a matrixed team of individuals at multiple levels within an organizationWillingness to ‘roll up one’s sleeves’ and assist wherever needed.Team player who will work across the organization and company to continue improving the way we serve our customers.Excellent communication, management, negotiation and organization skills
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
,
Seniority level
Seniority level
Not ApplicableEmployment type
Employment type
Full-timeJob function
Job function
Business Development and SalesIndustries
Software DevelopmentReferrals increase your chances of interviewing at Workday by 2xGet notified about new
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Be among the first 25 applicantsDirect message the job poster from WorkdayInspiring brighter WORKDAYS for all, Senior Talent Acquisition Partner, VIBE! Champion
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About The Team
Workday's Strategic Customer Engagement practice focuses on stewarding subscribers to our Workday Success Plan offering in North America. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting peer networks for learning. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud journey.
About The Role
As a Managing Partner, you are accountable for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries. You will be orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into your customer portfolio, ensuring customers consume the components of their subscription, and encouraging an effective reference motion. Portfolios typically consist of 10 to 12 Workday Success Plan subscribers.
Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.
Areas of Responsibility
Advocate for assigned customers across WorkdayOrchestrate resources to fulfill Workday’s obligationsPromote a remarkable experience that smooths future renewalsCollaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offeringsDevelop and sustain customer executive relationshipsMaintain accurate contact records of customer interactions in CRM softwareCollaborate with the extended Sales team to develop and realize an account plan for each assigned customerServe on and actively participate in customer steering committee meetingsProvide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issuesReceive concerns from customer executives and coordinate workmates to resolve the situationWork with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomesDrive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success PlanEngage the appropriate workmates to support account planning and feature adoption strategiesSeek customer stories and champions who will speak with prospective customersCollaborate with other workmates in the Strategic Engagement practice around the world to advance the tools and techniques that produce a remarkable customer experience
About You
Please read the Basic Qualifications carefully before applying. Candidates must meet all of the criteria listed.
Basic Qualifications:
10+ years experience successfully deploying large, complex Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager levelExperience positioning and selling professional services. Experience successfully working with software sales teams to position/sell additional products8+ years of experience developing and maintaining C-level relationships
Other Qualifications:
Ability to manage / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targetsAbility to travel up to 50%Experience successfully working with software sales teams to position/sell additional productsLeadership abilities to motivate and manage a matrixed team of individuals at multiple levels within an organizationWillingness to ‘roll up one’s sleeves’ and assist wherever needed.Team player who will work across the organization and company to continue improving the way we serve our customers.Excellent communication, management, negotiation and organization skills
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
,
Seniority level
Seniority level
Not ApplicableEmployment type
Employment type
Full-timeJob function
Job function
Business Development and SalesIndustries
Software DevelopmentReferrals increase your chances of interviewing at Workday by 2xGet notified about new
Managing Partner
jobs in
San Francisco, CA .San Francisco, CA
$75,000 - $125,000
4 days agoRedwood City, CA
$114,500 - $143,000
2 weeks agoManaging Partner - High Tech IT Strategy Consulting
San Francisco, CA
$184,000 - $248,400
2 days agoCo-Founder & CEO (Heretic Stealth Mode Company)
San Francisco, CA
$85,000 - $100,000
4 days agoAnalyst/Senior Analyst (Analytics, Bangkok-based, Relocation provided)
Analyst/Senior Analyst (Analytics, Bangkok-based, Relocation provided)
San Francisco, CA
$150,000 - $180,000
2 days agoSan Francisco, CA
$200,000 - $250,000
21 hours agoSan Francisco, CA
$150,000 - $195,000
2 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr